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BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
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964 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pentagon Hotel - Reagan Airport
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Showing 898: English reviews
Chambersburg, Pennsylvania
Reviewed 9 May 2015

A very good value for N.Virginia standards. The included breakfast was great and much appreciated. The hotel is very easy to find, right off I-395S. The rooms were clean, but the property was in need of a general overhaul, regarding painting and re-decorating. The air conditioning system was totally inadequate and the reason for not assigning a higher overall rating...

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Helpful?
Thank evans81051
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to complete a review of your stay. We appreciate your comments regarding our location and the quality of our breakfast. We have started our exterior renovations and will paint the entire exterior with new fresh colors and will be adding new corridor lighting and refinishing the walkways. We look forward to your next visit!...

Sidney, Montana
Reviewed 7 May 2015

my best experience was in the breakfast area was son nice every morning waking up and grab a coffee and feel welcome for the breakfast staff .. front desk staff should be little more friendly with guest they was kind rude

Review collected in partnership with Best Western
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Thank Henry G
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for mentioning our breakfast quality and the friendliness of our kitchen team in your review. We have been working at expending our buffet selections and will introduce a few new items in the coming weeks, including "build your own breakfast burrito"! I hope you will return to our hotel and let us know what you think of the...

Wyomissing, Pennsylvania
Reviewed 6 May 2015

The hotel is convenient to Ronald Reagan Airport and to most of southeastern Virginia. We visited Seven Corners and Alexandria, before dropping our daughter off at the airport. The room was clean and quiet and the free breakfast was varied and well done.

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Thank dvallere
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for writing a review of your stay with us. I'm glad our convenient location worked into your plans. Did you know that we have a complimentary shuttle service to Reagan National Airport? Please come back and visit again!

Virginia Beach, United States
Reviewed 4 May 2015

We came in town for a funeral at Arlington Cemetery and needed a room that all members of the family could afford. The rooms were clean and the hotel offers a free breakfast and free parking which isn't easy to find in the DC area. The hotel is located right on a major road so you will hear road noise...

Review collected in partnership with Best Western
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Thank Lisa M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your excellent review. Our team works hard to provide a great hotel experience at a price point that allows a wide range of guests to visit. We are pleased to be able to provide complimentary amenities such as our hot breakfast buffet, parking, WIFI and local shuttle service to our guests. We look forward to your next...

mdaby3
Reviewed 29 April 2015

The best thing I can say about this place was the breakfast was substantial. The coffee was terrible (and I can suffer through some bad coffee!), but the food (scrambled eggs, all kinds of toast (and bagels and English muffins), potatoes, bacon or sausage (depending on the day), waffles, cereal, fruit, juices, yogurt was all pretty good and well stocked....

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1Thank mdaby3
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for writing a review of your experience here. We always welcome comments from our guests perspective. It's the best way to improve our service! We are adding some fresh new items to our breakfast rotation and have added an additional shuttle and driver during busy peak morning and evening hours. Please come see us again (maybe not during...

San Clemente, California
Reviewed 29 April 2015

The hotel is a bit tired, but is so well located with shuttle service to the metro so that it really doesn't matter. It is basic with better than average shuttle service, above average BW breakfast, comfortable bed. Very good rates in an extremely high-rent district.

Review collected in partnership with Best Western
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Thank marjoriesosa
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your comments! We are lucky to be in such close proximity to downtown Washington DC and the National Mall and are pleased to offer the shuttle service. We are beginning our exterior updates with fresh paint in a new color palette and new exterior lighting. We invite you back to see our fresh new look!

Reviewed 27 April 2015 via mobile

Arrived and my room wasn't ready. 45 minutes later my room was ready. When opening the door, a large overpowering smell of perfume filled the room. The smell was so strong I had to leave the door open for an hour. My sink which supposedly had just been washed had dried blood stains in it. Great. The bed was comfortable....

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Thank Bakkon R
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I am sorry that you were not pleased with the condition of your room at check in. Our hope is to provide a clean, comfortable room for every guest. Unfortunately your room was located near the tour buses. During the busy spring months we have a lot of tour groups coming to see the sights...

Fullerton, United States
Reviewed 26 April 2015

Short on employees, it's a stop for students on bus trips going to DC if you enjoy 180 screaming teenagers you'll love the place. it appears they're attempting to rehab some of the rooms but it definitely needs a good clean up and new paint. the average employee actually tried to help but they were just not enough to do...

Review collected in partnership with Best Western
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Thank Craig D
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to review our hotel. We are a very popular location for groups of all kinds based on our convenient location and large rooms. I'm sorry that the group we had here during your stay seemed loud and unruly. You may be interested to know that we are beginning our exterior updates this week, with...

Reviewed 25 April 2015

Excellent clean and updated room. ROOMY!!!! There is a pool in the summer....work out room and a restaurant at the comfort inn next door which is excellent! Convenient for Arlington and the airport...shuttles provided. Very nice.

Review collected in partnership with Best Western
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Thank westCentMN
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! We are pleased that you enjoyed your stay with us and hope to see you again soon!

Grimsha, Canada
Reviewed 24 April 2015

There is nothing good to say about this property. It was dirty, noisy, lacking in basic necessities such as a working telephone and internet. Staff could not be bothered to correct any of the problems I encountered.

Review collected in partnership with Best Western
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Thank Edward M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

I am sorry that you encountered issues while visiting our hotel. I would welcome the opportunity to discuss your stay. Please feel free to contact the hotel directly at 703.979.4400.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 S Glebe Rd, Arlington, VA 22206-2576
Region: United States > Virginia > Arlington
Price Range: $167 - $1,859 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2.5*
Number of rooms: 199
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and other travellers.
12 questions
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Cedar Rapids, Iowa
over a year ago
Harrisburg, Pennsylvania
1 month ago
8 months ago

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Questions? Get answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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