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Best Western Pentagon Hotel - Reagan Airport

1,141 reviews
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Traveller (129)
Room & Suite (63)
Pool & Beach (5)
Overview
  • Excellent19%
  • Very good33%
  • Average24%
  • Poor13%
  • Terrible11%
Travellers talk about
“room was clean”(71 reviews)
“metro station”(68 reviews)
“reagan airport”(51 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Pentagon Hotel - Reagan Airport
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Mar. 11Mar. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,141)Write a Review
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All reviewsroom was cleanmetro stationreagan airportfree shuttlealways on timedc areaevery half houryogurtthe breakfast areahotel shuttlecomplimentary breakfastconvenient locationarlington cemeterypentagonkeurigmallvirginia
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321 - 325 of 1,062 reviews
Reviewed 6 May 2016

The staff made us feel so welcomed! The room was very homey and very comfortable. The breakfast was outstanding! We couldn't have asked for a better location, room and staff! We will definitely be back!

Review collected in partnership with Best Western
Thank Marybeth T
Response from Tad S, General Manager at Best Western Pentagon Hotel - Reagan AirportResponded 8 May 2016

We are already looking forward to your next visit! Thank you for choosing our hotel as your "home base" while visiting Washington DC. It is wonderful that you enjoyed your stay. Thank you for taking the time to write a review.

Reviewed 4 May 2016

The shuttle to the Metro Pentagon City station was great. We did not have to wait as some have complained about and there were several shuttles running the whole time we were there. The rooms were great..missed not having a fridge/microwave but not enough to...More

Review collected in partnership with Best Western
Thank buffalogail
Response from Tad S, General Manager at Best Western Pentagon Hotel - Reagan AirportResponded 6 May 2016

Thank you for your review! Just a tip for next time, we do have rooms that include a fridge and microwave and many are located on the first floor! Please make sure to choose one of those room types on your next visit. We look...More

Reviewed 2 May 2016

well located - we had a car and parking available with no problem. Nice hotel where we stayed 1 night to visit DC the following day. We had a 2 queen size bedroom and was perfect for us. Room was big and confortable.

Review collected in partnership with Best Western
Thank Isabelle D
Response from Tad S, General Manager at Best Western Pentagon Hotel - Reagan AirportResponded 6 May 2016

Great to hear that you enjoyed your brief stay with us. Come back and stay longer next time! Thank you for writing a review.

Reviewed 2 May 2016

The breakfast in the morning was worth it. Lots of variety, all three days. The shuttle is a nice feature, as parking in DC is expensive and hard to find. The walls were thin and we heard the neighbors pretty easily even though they were...More

Review collected in partnership with Best Western
Thank Brian C
Response from Tad S, General Manager at Best Western Pentagon Hotel - Reagan AirportResponded 6 May 2016

Thank you for the compliments on our breakfast. I think it's outstanding and am glad you enjoyed it! We were experiencing some internet issues and have replaced a piece of equipment that was causing the slower connections. I am sorry for the inconvenience. We hope...More

Reviewed 29 April 2016 via mobile

Had to stay here one day before moving to a decent conference hotel in DC. Pricey at $173. PROS. Clean room, great breakfast, shuttle (did not use it though). CONS. Gave us handicapped room without asking if it was ok. It was a business booking...More

Thank Autar K
Response from Tad S, General Manager at Best Western Pentagon Hotel - Reagan AirportResponded 6 May 2016

Thank you for your review. Many times when booking through a third party, the website will choose an accessible room type for you. If the person booking the reservation doesn't change that room type, the reservation comes across to us as a special request for...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Business Centre with Internet Access
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Breakfast included
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$79 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (129)
Room & Suite (63)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
nara20182018
16 January 2018|
Answer
Response from Jamie B | Reviewed this property |
The Shuttle hours change by the Season. I would call the hotel directly for pick up and drop off times. It is a 15 minutes ride. You can Uber there If you miss the Shuttle for less than $10.
0
Votes
Ydnim888
11 July 2017|
AnswerShow all 6 answers
Response from Michael W | Property representative |
yes
0
Votes
LightningB99
28 March 2017|
AnswerShow all 3 answers
Response from Tad S | Property representative |
Our courtesy shuttle service makes regular trips to and from the Pentagon City Metro station. Our service to and from Reagan Airport is "on call", so please call the hotel once you have collected any checked bags and we will... More
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123456
Room Tips
"Don't take upstairs room as you will be lugging your luggage up steep stairs - no elevator."
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"Higher level rooms are quieter"
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"Bestwestern bad management"
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"ask for room near the hotel next door to be closer to the nearest walking distance full restaurant and bar..."
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