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DoubleTree by Hilton - Washington DC - Crystal City

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DoubleTree by Hilton - Washington DC - Crystal City
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2,616 Reviews from our TripAdvisor Community

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Michigan
Reviewed 2 days ago NEW

Fiancé and I visited for work and play on Feb 20-23. Stayed in room 576-King Balcony room(clean and spacious). View was fabulous as we could see the from the Capital to the Lincoln Memorial. Reasonably priced (other than the bar and restaurant). Center of everything. The shuttle to and from the airport/Metro Station/Crystal City Mall was an added bonus. The...

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Helpful?
Thank footballfrk
Virginia Beach, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I stay at this hotel regularly and its always been nice. The parking garage often has complications letting me out but the valet staff make up for it. On my last trip an indicator light came on in my car; I asked a colleague to come to the garage with me so I wasn't alone. The gentleman at the valet...

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Helpful?
Thank Liz K
About Hotel's Favourite Review
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. The team really enjoys welcoming back familiar faces and we are honored that you choose to allow us to do so regularly. I am sorry for the challenge you have with the garage exit. Your comment on the valet staff is appreciated. The bellman and valet work hard to make sure all guests have...

Rocky Mount
Reviewed 3 days ago NEW

Great hotel (Doubletree) and staff. Location was great. Hotel shuttle personnel could be more friendly. Big bus tours drivers were awesome. We missed our bus in Georgetown. Another Big Bus came through and took us to a stop to get us closer to our hotel. Another Big Bus driver, Anna flagged down a taxi and we caught him back to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sherry W
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is nice to read that you had an enjoyable experience. The Big Bus does offer a fantastic and friendly way to tour Washington DC. My apologies that the hotel shuttle staff were not as friendly as your hoped. I know they will read your comment and use it to help them improve. Thank...

New Bern, NC
Reviewed 4 days ago NEW

A great place to stay, close to DC. Rooms were great and the restaurant (skyline) was exceptional. Will stay there again. Parking was great, although you pay for it but well worth it. The hotel staff does their job well and looks out for the guest.

Review collected in partnership with DoubleTree by Hilton
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Thank Claudia1895
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. I am glad you enjoyed your time with us and found the hotel to exceed your expectations. The Skydome is unique and it is great that you got to experience this during your stay. Your comment on the staff is appreciated. Thank you again for your review and for staying with us. We hope...

Hampton, Virginia
Reviewed 5 days ago NEW

Front desk communication was horrible and inaccurate. She was not helpful at all. The best help I received was from the security guard. Hotel is off the highway so that's a plus. My room was spotless.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank monimonique23
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I am so sorry that you received poor communication from our staff. We strive to be much better than this and it is disappointing to read about the impression you are left with. I again apologize that we let you down. Your comment on the cleanliness of your room is appreciated. Thank you again...

Scottsdale, Arizona
Reviewed 5 days ago NEW

Was told by Hilton Honors that we would be able to revise our stay, and cancel the last night, staying for 3 days instead of 4, and to have the hotel contact the Hilton H onors Diamond desk to credit the 30, 000 points....First person to check my husband in, told him only the manager would be able to do...

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Helpful?
Thank Ann H
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am so sorry that the Hilton Honors desk provided wrong information to you. Unfortunately, on the hotel level, we are restricted as far as making changes to some Hilton Honors reservations. I have forwarded your review the Hilton Honors department for Hilton so they can review this and make sure to remind their agents...

Fredericksburg, Virginia
Reviewed 5 days ago NEW

Very posh hotel with some great views of DC. Unfortunately, we were sandwiched in between a group of noisy and rude guests who returned around 3 am with the intention of waking the whole floor up. Staff was very friendly and amenable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank E813EBdavidm
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

While your title to the review sounds like a great title for a sequel to a movie I once saw, I am truly sorry you did not enjoy a peaceful night. It is always disappointing when some guests are not respectful of their neighbors. While we do have security that patrols all night, they can not be on each floor...

Richmond, Virginia
Reviewed 6 days ago NEW

Good place to stay that is near the Reagan National airport. The food in the restaurant in the hotel was great. The staff was friendly and there a lot of stores nearby. I would stay at this hotel again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank fisher_allison28
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I know the kitchen team will be so happy to read your comment about the food and the your comment on the staff is appreciated. Thank you again for your review and for staying with us. We hope you return soon. As always, I invite anyone reading my responses to contact me anytime. I...

Jakarta, Indonesia
Reviewed 6 days ago NEW

I stayed two nights at this hotel and had a very enjoyable experience. The rooms are clean and spacious, and the beds are very comfortable. The rooms were quiet, even with a conference going on and there being a lot of hustle and bustle in the hallways. The cafe in association with this hotel is delicious, and the hotel is...

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Helpful?
Thank Michelle J
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It is nice to read that you had an enjoyable experience. The housekeeping team will be proud to read that you recognized their efforts in offering a clean room. I am glad you were able to have a peaceful stay despite the hotel being so busy during your stay. The kitchen staff will be...

Katy
Reviewed 1 week ago

I enjoyed my stay. I had an exciting time and would return to The hotel. The only thing was I was unable to go on the balcony because the open would not open. It was snowing and I was unable to go outside to feel the snow.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Talitha L
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am glad you enjoyed your stay and would return. I am sorry the door to your balcony would not open. That should have been fixed prior to your stay. We have not had much snow this year at all, but I apologize the faulty door prevented you from enjoyed the snowfall. Thank you again...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: $167 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
32 questions
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Columbus, Ohio
8 months ago
Jacksonville, Florida
Easton, Maryland
16 days ago
Arlington, Virginia
11 months ago

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the little extra for a city view King Suite, worth every penny.”
 of 5 bubbles footballfrk, 24 Feb 2017 | Read review
“Dont book, because the staff doesnt give a damn about you!”
 of 5 bubbles L3886DNannh, 21 Feb 2017 | Read review
“Room with a view of Washington Monument and Capitol ..”
  • Rainbow from hotel window
  • Washington Monument and Capitol from hotel window
 of 5 bubbles BikiranR, 16 Feb 2017 | Read review
“Room near elevator so I would not walk far older than average bear! Front desk personnel pleasantly granted request.”
 of 5 bubbles jemay40, 13 Feb 2017 | Read review
“Call ahead and order what you might need such as a microwave or assistance”
 of 5 bubbles jcressey2017, 6 Feb 2017 | Read review
5 of 5