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DoubleTree by Hilton - Washington DC - Crystal City

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DoubleTree by Hilton - Washington DC - Crystal City
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2,535 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,451: English reviews
Waldorf, Maryland
Reviewed 1 week ago

Overall excellent experience minus minor technical and overcharging issues. The view was gorgeous, loved using the wine/drink tickets and the service from vallet to the bellman was stellar. The front desk check-in and check-out staff were polite and did all they could to assure a pleasant and stress free stay!

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Helpful?
Thank vandaliaht
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. My apologies for the billing challenge and I am glad that despite this that you had an excellent experience. It is nice to read that you enjoyed the perks of booking our Coolcation package. Your comment on the appreciated and I know the team will be so happy to read they helped enhance your...

Honolulu, Hawaii
Reviewed 1 week ago

Group tour of 1200 plus individuals. Give the group tour leaders brownie points for a job well done. Staff at hotel were amazing. The staff were friendly and accommodating. Hotel rooms were spacious, and clean. Loads of hot water.

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Helpful?
Thank alugirl1947
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. We were so happy to welcome back your group. It had been a few years since we had this opportunity. Many of the staff watched the parade on television in the hopes of seeing the group perform. Your comments on the hotel staff are appreciated. Planning a trip for 1200 students is no easy task...

Ardmore, Oklahoma
Reviewed 1 week ago

The room was average, clean, and promptly serviced. The view from the room was a worksite. The hotel is confusing because of the two towers. But once we got grounded, it was okay. I do not recommend buying their wifi. It was $9.95 plus taxes a day. I called ATT and got a $10 wifi plan for a month. Good...

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Helpful?
Thank traveldivaao
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a detailed review. I am glad that you got the lay of land and found the hotel easy to navigate during your stay. We do offer rooms that offer views of Washington DC for guests that would like to experience a stunning view. Actually, it is so simple now to receive complimentary Wi-Fi, not only from...

Raleigh, North Dakota
Reviewed 1 week ago

What an excellent, professional, friendly and accommodating reservation staff!! Prices are competitive for the area and location is convenient to shopping, cinema and plenty of eateries with complimentary hotel shuttle and helpful concierge agents. Enjoy your stay.

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Helpful?
Thank CJ S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. It is rewarding to read that the positive service you received had such an impact on your experience. We are fortunate to be in a location that is convenient to so many dining and shopping options. The concierge is always happy to help out a guest to enhance his/her stay. Thank you again for...

Madison, Wisconsin
Reviewed 1 week ago via mobile

This hotel was a quality stay. The rooms are setup nicely, with a separate sitting room with a TV, and a bedroom with another TV. Lobby area was nice too, with a good bar. The shuttle services to both the airport and the Metro station in Pentagon City were on time and very easy to use. I would suggest this...

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Helpful?
Thank Travis L
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. It is nice to read that you enjoyed staying in a suite. The Lobby bar is quite popular with our guests due to spacious and open seating. The airport shuttle does make it super convenient for guests arriving or departing at Reagan National Airport. Thank you again for your review and for staying with us....

Winnipeg, Canada
Reviewed 1 week ago

The reception was friendly, the shuttle bus was on time, the room was in clean condition and the lobby and service areas were very good. The shuttle bus couls leave earlier due to time needed for international flights.

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Helpful?
Thank garysZ1418VT
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is always nice to read when a guest comments on getting a warm welcome. I am glad this occurred for you and I know the housekeeping team will be thrilled about your comment on the room cleanliness. Your suggestion for an earlier shuttle start time is appreciated. Thank you again for your review...

Stamford, Connecticut
Reviewed 2 weeks ago via mobile

Decided to drive to Washington for a long weekend. Arrived about 1030pm on a Thursday night. The lobby was bright and lively. Check in was a breeze and I was very surprised and most thankful to receive a complementary suite upgrade. It's a newly renovated, modern room high up in the south tower. Plenty of space and a HUGE bed....

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Helpful?
Thank JNFII
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to write a review. We appreciate your decision to stay with us and I am glad an upgrade could be offered to you. It is nice to read that you found the suite accommodations to be to your liking. Great tip on metered parking. Early risers can take advantage of that and save the...

Delray Beach, United States
Reviewed 2 weeks ago

I visited the hotel with a group of 150 and it couldn't have been better! The hotel is gorgeous, the staff was amazingly helpful, the event experiences/spaces/food was great and the rooms were spacious and clean. The location is not to be beat - easy in and out of DC, easy tour bus pickup and dropoff and best of all,...

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Helpful?
Thank 992alisonk
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. We were so happy to welcome your group and it is nice to read that you had a great experience. Your comment on the staff is appreciated and I know they will be proud to read what you wrote. The new Whole Foods has been quite a hit with our guests and I am...

Bellevue
Reviewed 3 weeks ago

Stopped at the Skydome restaurant at the top of the Double Tree Hotel. Great view and can see the Washington Monument, Pentagon, etc. Great service and drink prices are about the same as every else locally.

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Helpful?
Thank Steve J
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. The Skydome is a unique venue, due to the revolving floor and stunning view. I am so glad you got to experience it. Your comment on the service is appreciated. Thank you again for your email and for dining with us. We hope to welcome you back soon. As always, I invite anyone reading...

Brooklyn Park, United States
Reviewed 3 weeks ago

Thank you Tyrone for making our anniversary experience in DC a memorable one! It's evident you care greatly about your customers and it does not go unnoticed! Thanks again for everything, we hope to make it back there in the future!

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Helpful?
Thank Mark M
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. Tyrone is a fantastic part of our team and we are proud to read about the experience he provided you. Tyrone works hard to make a positive impact on each guest he interacts with. Thank you again for your email and for staying with us. We hope to welcome you back soon. As always,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Dr, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: $118 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
28 questions
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Columbus, Ohio
5 months ago
Jacksonville, Florida
Arlington, Virginia
8 months ago
Tallahassee, Florida

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you see large groups of High School students be aware.”
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