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DoubleTree by Hilton - Washington DC - Crystal City

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DoubleTree by Hilton - Washington DC - Crystal City
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2,586 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,500: English reviews
Reviewed 22 February 2016 via mobile

I have stayed several times at this hotel, and it always meets or exceeds expectations. The rooms are clean, the staff is friendly, and the view from the rooftop restaurant is fantastic. While there is nothing that really sets it apart, sometimes that is good. It means that I was comfortable, and had no complaints either. Would recommend this to...

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Helpful?
Thank PraiseOrPunish
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. The staff really enjoys welcoming back familiar faces so it is nice to read that you have chosen to return. Please know we do not take your business for granted and will continue to work hard to exceed your expectations. The housekeeping staff will be thrilled to read that you mentioned the cleanliness of...

United States
Reviewed 21 February 2016

Great location and price was a great value for the location. Close to the airport and Washington. Could not ask for a more friendly staff. BTW the Cookie was perfect and delicious. Nice to see a close and reasonable rate in a city like this close to DC and the airports.

Review collected in partnership with DoubleTree by Hilton
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Thank Scott K
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to write a review. It is nice to read that no only did you find our location to be convenient, but that you found it to be a great value. I appreciate your comment on the friendly staff. The cookie is delicious and a perfect way to welcome our guests. Thank you again for...

Key West, Florida
Reviewed 21 February 2016

I loved my stay at the Crystal City Doubletree. The accommodations, lobby and service were even better than I anticipated. At check-in, the agent noticed I had a broken foot and offered to get assistance for my bag. Although I declined, I wish I would have got his name to mention his great attitude/service. He was working check-in on Feb...

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Helpful?
Thank Cruzaholic
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It is so nice to read that you had an enjoyable stay and that we exceeded your expectations. I appreciate your kind words on the staff and glad to see they worked hard to make a positive impact on your stay. Due to you identifying the time, we will be able to identify the...

Arlington, United States
Reviewed 20 February 2016

1. Reservation perks of the "Weekend Getaway" should be clearly identified to staff at time of check in and at each time these guests are helped by front desk staff. (Breakfast coupons should be provided, and premium internet codes should be given at time of check in. Guests should NOT have to ask for them, or explain WHY they should...

Review collected in partnership with DoubleTree by Hilton
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1Thank Hallie D
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing such a detailed review. You are correct that the desk staff should have the knowledge of what each package offers so it can be given to our guests at check in. I am sorry this did not occur and the Director of Front Office will follow up with the staff to ensure this occurs. It is...

Baltimore, Maryland
Reviewed 19 February 2016

Very Nice and the people were so nice food was delish, Room service and accommodations were the best. I would definitely stay again. You could possibly do everything there shop, eat, drink meet new people and have a great time.

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Helpful?
Thank Just B
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I appreciate your comment on the staff as they work so hard to offer this impression to all of our guests. I know the kitchen staff will be thrilled to read that you exceeded your expectations. Thank you again for your review and for staying with us. We hope you return soon and please...

Miton, United States
Reviewed 19 February 2016

We like the Hilton brand and chose the Doubletree because of its proximity to National Airport (DCA). We live two hours from DCA and had an early a.m. flight, so an overnight stay at a property that also had a Snag-a-Space long-term parking deal ($7/day for garage parking) was perfect for us. The ease of check-in and hotel airport shuttle...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dara A S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. We have many guests that stay with us for the same reason you did and also take advantage of the park and fly discounts. We are fortunate to be so close to Reagan Airport that we can offer this fantastic deal. Thank you again for your review and for staying with us. We hope you...

Cheverly, United States
Reviewed 18 February 2016

My wife and I stayed in the Jr. Suite (Rm. 958) on Valentines Day. Below spells out "our opinion" on this stay - We felt the bed was not comfortable nor did it have enough pillows (we typically like to have 3/ea.) - There was no microwave, which is standard - There was no ability to order pay-per-view movies, which...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Samuel M
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am so sorry that you did not find the bed to be comfortable. So many of our guests comment there are more than enough pillows on the bed as they offer four or five each. I hope you requested some extra pillows as we would have been happy to bring them to you. We...

Grand Forks, United States
Reviewed 16 February 2016

Close proximity to my business destination, the hotel had two very nice restaurants and two bars, and was close to a two Metro stops making it very efficient for me to get around at night to see the numerous galleries/museums/monuments/restaurants that DC and Arlington have to offer.

Review collected in partnership with DoubleTree by Hilton
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Thank Leslie C
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. It is nice to read that our location is convenient for your needs. We are fortunate to be close enough to the Metro that our guests have the option of walking the three blocks or riding on the complimentary shuttle. Thank you again for your review and for staying with us. We hope to...

Ohio
Reviewed 15 February 2016

Decent hotel, great location, timely shuttle service, nothing exciting, rooms are good and you will get what you pay for in this area. Improvements would be for the hotel to install a hot tub and offer a wider variety of meals.

Review collected in partnership with DoubleTree by Hilton
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Thank 7,262
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I am glad you enjoyed your stay, but sorry you did not find the recently renovated product as exciting as many of our other guests do. Your improvement ideas are very much appreciated. While we have no plans to install a hot tub, we are always tinkering with the menus. Please share the foods...

Illinois
Reviewed 13 February 2016

One of several Hilton Brand hotels near the Reagan National Airport. Located on the far north end of Crystal city. Exercise room is reasonable. As a high elite, they comp you a continental breakfast, or you can use the voucher for a $13 credit at any other time. Asking $8 for the full breakfast is outrageous.. Should consider giving Diamond...

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Thank sjtol
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for offering a review. We are lucky to be conveniently located to Reagan Airport and the closed VA hotel to Washington DC. Actually, we have considered giving Diamond members the full breakfast and used to do so. However, we were asked to stop as the Diamond HHonors amenity package offers a continental breakfast. Hilton Worldwide has asked all...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: $140 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, HotelsforEveryone, Hotels.com and Priceline so you can book your DoubleTree by Hilton - Washington DC - Crystal City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
29 questions
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Columbus, Ohio
7 months ago
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10 months ago
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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor or higher and ask for views of the monuments”
 of 5 bubbles 422murrays, 19 Jan 2017 | Read review
“Become Hilton honors member!! Eligible for upgrade choice of Rooms with D.C. Views”
 of 5 bubbles hygienist, 17 Jan 2017 | Read review
“Room facing Washington DC has excellent view. Did not notice any traffic noise facing two highways.”
 of 5 bubbles kevink650, 16 Jan 2017 | Read review
“Request room with DC view.”
 of 5 bubbles dannjackie7, 10 Jan 2017 | Read review
“Quiet room, away from main road.”
 of 5 bubbles RedHeadGo, 27 Dec 2016 | Read review
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