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Embassy Suites by Hilton Crystal City - National Airport

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Embassy Suites by Hilton Crystal City - National Airport
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1,591 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Crystal City - National Airport
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Showing 1,570: English reviews
West Chester, Pennsylvania
Reviewed 31 May 2016

Traveled with an infant and toddler and the staff went out of their way to allow us an extra early check in. Parking is very accommodating as you can park before check in and leave your car until 6pm the evening of check out. Breakfast was good and our room was a great layout for families. We didn't go to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank I7414MYlauras
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. The staff does try to accommodate early check in requests and I am glad they could make this happen for you. The suite does offer a spacious stay for everyone, but it appears that families especially like it as staying a suite is much more comfortable for a family than a standard hotel room....

Huntsville, Alabama
Reviewed 31 May 2016

Going to start with my Only complaint... I wish staff would enforce the designated smoking area.. Smokers occupied both benches at entrance of hotel at times. Guests entering the hotel shouldn't suffer through a cloud of smoke when entering the hotel. Smokers should be made to use the designated smoking area. Just finished a 4 night stay at the Embassy...

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1Thank chavon s
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. I appreciate the suggestion to be more forceful on where people can smoke. As a nonsmoker myself, I can understand why this would have been frustrating for you. We will work on making this happen. It is so nice to read that you had an enjoyable stay experience. The staff will be happy to...

Huntington Beach, California
Reviewed 30 May 2016

We booked a double queen, two room suite for our family to stay at the Embassy Suites for a family member's graduation. The room was large with plenty of room for visiting family to drop by and spend time with us. We had a good view out our window of the Washington Monument and the city lights. Pros? Location, price...

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Helpful?
Thank HoyaMom99
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your experience and congratulations to your family member on reaching the graduation milestone. I am so glad you had an opportunity to enjoy one of our Presidential Suites. It is quite spacious and the view of the monument is a definite plus! It is nice to read that the pros outweigh the cons and that you...

Wisconsin
Reviewed 25 May 2016

Many, many things to like about this hotel. Great location near the metro and a short walk to other restaurants. Don’t want to walk? The hotel offers a free “on-demand” shuttle to area restaurants and, with a phone call, will pick you up when you are done. They will also run you to local shopping malls and the nearby Metro...

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1Thank DRLand
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for taking the time to write a review. It is so nice to read that you had such a fantastic stay experience. Many of our guests really enjoy the option of having the shuttle or taking the short walk (4 blocks) to the Metro/Mall. However, our on demand shuttle that goes anywhere within Crystal City is a big...

Reviewed 25 May 2016 via mobile

The Embassy Suites has a lot going for it - nice two-room suites, the evening drinks reception, plenty of parking ($30 a day), and a nice pool. The location is pretty good too - easy to get to from Dulles or National airports, close to the metro and downtown Washington. We didn't try the restaurant for dinner, but the breakfast...

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Helpful?
Thank Dullardd
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. It is nice to read that you enjoyed your stay with us. We are fortunate to be convenient to both the airport, Metro, and Washington DC. The complimentary breakfast is a great way to fuel up for the day! I am glad you took advantage of this amenity. Thank you again for your review and...

Houston
Reviewed 25 May 2016 via mobile

The 1 bedroom suite separated by a door from desk, tv, sleeper sofa and wet bar areas are well maintained as my husband and I have come to expect at Embassy suites. The hot and cold breakfast selections topped with a chef's made to order eggs or omelette are the best addition for the price. The staff is very attentive...

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1Thank aybp
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. So many Embassy Suites loyal guests really appreciate the consistency of the brand. Unlike other brands, guests really know what expect at any Embassy Suites. It is rewarding to know we met your expectations! You are correct, the complimentary breakfast makes for an excellent value. I appreciate your comment on the staff. The new...

Washington DC, District of Columbia
Reviewed 25 May 2016

My family came for graduation of their children from North Carolina in Washington, DC. They felt all their needs were taken off. The hotel their met and all needs, all their questions answered not feeling rushed off.

Review collected in partnership with Embassy Suites Hotels
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Thank MamaB-AJ
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. Congratulations to your family for being able to celebrate such a great milestone. It is always nice to read when our guests leave happy and wanting to return. I am so glad we could offer this experience to your family. Congratulations again! I do appreciate you mentioning Lebaron in the title of your review....

Mobile, Alabama
Reviewed 23 May 2016

Great suite! Delicious breakfast! The made to order breakfast was amazing. The staff was very helpful. Our room was perfect except the AC didn't seem to get cold enough for what we were use to. Overall I would stay here again

Review collected in partnership with Embassy Suites Hotels
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Thank KES612
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. It is so nice to read that you enjoyed the hotel and took advantage of the complimentary breakfast buffet that is offered. Your comment on the staff is appreciated! My apologies that the a/c could not keep the suite as cold as you would have liked, but glad that you had an overall positive experience....

Tampa, Florida
Reviewed 23 May 2016 via mobile

Staying there right now. Room is very worn/dated. Broken cabinet doors. Smells like cigarette smoke and dirt. Checked in late last night and made mistake of buying the last pre-packaged Cobb Salad on the kiosk shelf. Looked like it had been made a week earlier. Ate it anyway back in my room, which continued to smell like smoke and (old)...

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Thank fwuco
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. I am sorry that your suite condition has let you down. While these items should have been corrected prior to your arrival, and I am sorry they were not, I hope you let us know so we could either address them or offer a suite change. The salads are prepared daily and typically the...

Elk Park, North Carolina
Reviewed 22 May 2016

As someone who is very weary of staying anywhere but home I was very nervous about staying here. I was more than impressed though. This place is beautiful and very very clean. I would highly recommend. The rooms were spacious, the breakfast was very well prepared and tasty and the staff went above and beyond.

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Helpful?
Thank jhurlbert
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. We always love it when we can exceed a guests expectations and it is rewarding to know we did this for you. The housekeeping team will be thrilled to read that their hard work paid off with an impression of cleanliness by you. Your comment on the staff is appreciated! Thank you again for sharing...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. All of our guests can enjoy complimentary full breakfast buffet and the evening reception. This offers a fantastic value to our guests as these amenities would add approximately $30++ per person at other area hotels. ... more   less 

Additional Information about Embassy Suites by Hilton Crystal City - National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $237 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Crystal City - National Airport 3.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites
Hotel Style:
#11 Green Hotel in Arlington
#12 Family Hotel in Arlington
#12 Business Hotel in Arlington
#15 Romantic Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Crystal City - National Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Crystal City - National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While a view of the Monument is nice, it does overlook a very active highway so consider the noise.”
 of 5 bubbles Lizzie942, 23 Mar 2017 | Read review
“Ask to be away from Highway 1”
 of 5 bubbles kma5000, 9 Mar 2017 | Read review
“High Floor”
 of 5 bubbles Jim3716, 3 Mar 2017 | Read review
“All the hallways are open to the courtyard below, so don't choose too high if you have a fear of heights.”
 of 5 bubbles B-FCory, 17 Feb 2017 | Read review
“View east or toward DC is best.”
 of 5 bubbles sltex38, 13 Feb 2017 | Read review
5 of 5