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Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport \/ Crystal City
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491 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn National Airport / Crystal City
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Showing 465: English reviews
Stockton, California, United States
Reviewed 20 November 2014

I got this hotel thru Hotels.com. Looking for a decent hotel that has: Free airport shuttle Free Wifi in the room Washer & Dryer(pay) Nice roomy accommodations with refrigerator, coffee, tea Microwave (in Lobby) Near Metro(Crystal City) Shuttle will drop off and pick up Near a big mall ( Pentagon City) With the metro so convenient, you don't need to...

6Thank Mateenah F
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Mateenah, Thank you for being a guest of Holiday Inn National Airport; it was a pleasure having you with us. We appreciate your positive feedback and are delighted to hear that our staff was very helpful and friendly. We are indeed surrounded by many shops and great restaurants. Thank you again for staying with us and we look forward...

Midland, Michigan, United States
Reviewed 19 November 2014

Stayed here two nights for a business meeting nearby. Price was better than neighboring hotels but still cost $240/night after all the taxes. Pros: Friendly and helpful staff, close proximity to National Airport, free airport shuttle, nice breakfast buffet included in price. Cons: Older facility with those obnoxious heater/AC wall units which wail loudly, spewing alternating blasts of Hudson Bay...

1Thank Ed C
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Mr. Ed C We want to thank you for staying with us and for your kind words about our staff. Your feedback is very important, and we will make sure we consider your observation to improve our overall service. We hope to see you next time while in the area. Kind Regards, Leslie Alves Front Office Mananger

Reviewed 19 November 2014

I travel a lot for business and have stayed at many many hotels. I must say the front desk staff - KRISDA AND LAURA are the MOST FRIENDLIEST staff I have ever met! I am serious! They are amazing and funny! They made me feel like I am at home. I stayed for 3 nights and each morning we would...

5Thank Rob7899
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Rob7899, How nice of you to take the time to write a wonderful review. I am delighted to read that from start to finish your experience has been so positive during your 3 days visit. In behalf of Laura and Krisda I want to give you a big THANK YOU! for your kind words. We are delighted to see...

Reviewed 12 November 2014

I am IMPRESSED!!! A three letter word to describe my over all experience "W.O.W" I must admit, I have stayed at other holiday inn properties and this property wow'd me! I Know it's not a luxury hotel but the service that was provided and that I experienced especially from the front desk staff is beyond exceptional!I would like to THANK...

5Thank CassandraG49
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Cassandra G49, Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you so much for the kind words and compliments for Krisda and Laura, that means a lot to us to see that they were a big part of making...

Reviewed 11 November 2014 via mobile

The hotel has a good location and a walking distance to where I was taking my training that was by Crystal Dr. They need to improve the following: 1) Didn't clean my room in my first day of visit. 2) Asked assistance because the shower faucet was jammed and didn't want to ruin it. Got assistance but the answer was...

3Thank Carlos F
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Mr. Carlos F. Thank you for taking the time to write a review and sharing with us your experience in our hotel. Our goal is to always deliver an exceptional guest experience, and based on your feedback, there is room for improvement. Feedback like yours is what help us to continue improving our service. We hope you give us...

Gaithersburg, Maryland
Reviewed 11 November 2014

Stayed here for a week when we went to DC for a friend's graduation from med school. This hotel was significantly less expensive than others in the area, and we weren't planning on being in the hotel much, so it seemed like a good choice. It is a bit of a walk from the metro (maybe ten minutes) but not...

2Thank Mrs_Gonzales575
Black Hills, SD
Reviewed 9 November 2014

A little hike from the metro, but all in all a good location. Clean rooms. Nothing fancy but everything was ample. Free wifi was good and fast. Overall a great stay. Liked the added security of swipe cards to get to hotel floors.

3Thank m9erbb
Milford, Delaware
Reviewed 7 November 2014

This hotel is very close to the DCA airport. Byyron at the front desk could not be any more firendly. His customer service that he provided was exceptional and he was about as polite as I have found any front desk staff. WOW! Very refreshing to have hotel employees with great manners, and he was so accommodating too. Pub fare...

5Thank dwebb99
Reviewed 6 November 2014

We stayed at the hotel about 2 years ago (forgot to write my review) This was our family vacation before my husband deployed, and we wanted to visit DC. The room was big, and clean, and when my son got sick all over the floor, they moved our room fast, and had cleaners in there the next morning. That made...

4Thank Ashlee M
Port Townsend, Washington, United States
Reviewed 2 November 2014

We stay at Holiday Inns/ Expresses whenever we can & are generally happy. We were at Crystal City for about 7 hours, between check-in late & check-out early. Picked it only for proximity to airport, with shuttle service. The shuttle worked good for us, taking rental car back at night & getting to airport early. Like other reviewers have said,...

3Thank GoingThere77

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 

Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $130 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn National Airport / Crystal City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room on the top floor”
 of 5 bubbles insurancesalesman, 20 Jan 2017 | Read review
“i would think an upper floor would be nice”
 of 5 bubbles dag804, 20 Nov 2016 | Read review
“any top floor”
 of 5 bubbles billwither, 14 Nov 2016 | Read review
“as far away from the elevator as possible”
 of 5 bubbles Dan_Switzerlan, 12 Nov 2016 | Read review
“higher floor”
 of 5 bubbles WendyH819, 11 Nov 2016 | Read review
5 of 5