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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,652 Reviews from our TripAdvisor Community

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Showing 1,606: English reviews
Texas
Reviewed 2 days ago NEW

My son and I drove from the Texas Panhandle to Washington DC with a large trailer containing all of another son's belongings and his dog "Bernie". After several days on the road we finally arrived in the DC area. We booked a room at this Crystal City Hyatt because of it's close proximity to my son's new home. We arrived...

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Helpful?
Thank Bigmama2n1
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are very pleased to hear you had a great stay after some long travels. We appreciate your positive feedback and look forward to welcoming you back again in the future.

Faulkner, Maryland
Reviewed 3 days ago NEW

For a pricey hotel the lack of real pillows was disturbing. I asked on multiple occasions for pillows and dealt with it because hotel was too busy. Was there for SNA CONFERENCE and being military expected better service to a service member. Also found out there were some perks to being a gold member the last day of my stay...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kevray99
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize that your Gold passport perks were not mentioned upon check in and we will be following up with our front desk to ensure these benefits are communicated upon check in.

Nottingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

Returning stay, staff and service is great but I have to say the rooms are now very tired and the hotel would benefit from a refurb. In the 4 years I have been visiting, the rooms do not appear to have received any cosmetic attention other than basic maintenance and theyare showing signs of age.

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Helpful?
Thank Donna W
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad you enjoyed the service each year and appreciate your continued business. We are looking forward to a room renovation this year that will freshen our look!

PD
Reviewed 4 days ago NEWvia mobile

This is the worst Hyatt I've ever stayed at. Simple requests like another pillow and blanket required multiple requests. Room lock malfunctioned and they left us sitting in hallway without even offering to wait in a comfortable place. Shuttle does not run on the advertised schedule and drivers were rude. There are lots of other choices in the area.

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Helpful?
Thank MagnumSugarBear
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We apologize for the issues you experienced during your stay and appreciate this feedback. We truly hope you will give Hyatt another opportunity to impress during a future stay.

Pacific Grove, United States
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank Robert E
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Delray Beach, United States
Reviewed 1 week ago NEW

Overall a very good quality hotel. Comfortable & well appointed rooms. First rate staff. Decent but not exceptional restaurant. No Regency Club even though it's called Hyatt Regency. Convenient to DCA airport, downtown DC and northern Virginia.

Review collected in partnership with Hyatt Hotels
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Thank Steven S
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad to hear you enjoyed your stay with us and the location.

Chicago, United States
Reviewed 1 week ago

I booked quite a ways in advance under Gold Passport, and was very pleased with the quality of the room for the price. The staff was friendly and the room clean, quiet and comfortable. And I felt pretty safe what with all the Naval officers running around. :)

Review collected in partnership with Hyatt Hotels
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Thank U9766XKmarcw
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review! We are glad you enjoyed your stay with us and we hope to welcome you back again in the future.

Miami, Florida
Reviewed 1 week ago

Definitely a convenient location with decent rooms and a friendly staff. However, I would suggest "late night dining" somewhere other than in the hotel "Lobbibar". Although the service was good, the food was sub-par and definitely over-priced. If you are flying in and staying for a short night you are better off buying a to go meal at the airport.

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Thank DMBTraveler
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We apologize that the food was not what you were expecting for the price. We appreciate this feedback as it will allow us to continually improve our options as well as stay price competitive with the surrounding area.

San Diego, California
Reviewed 1 week ago via mobile

I usually wait until I check out before writing a review however, having just checked in, I am irked. There is no ladies dressing table or mirror anywhere near an outlet for hairdryers etc. I might be alone here but I am not going to dry my hair in a steamy bathroom after taking a shower. When will hotels start...

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Thank Aukgalgg
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response regarding your stay at Hyatt Regency Crystal City. We understand the importance of our female travelers as they make up a great number of our business and we continue to try and find ways to make traveling easier for them. We appreciate your feedback concerning the outlets by mirrors. Please know for the future we...

Reviewed 1 week ago

I usually stay at Marriott properties but decided to give the Hyatt a try because their price for a suite was really competitive and the location of the hotel is great. I was disappointed to learn that some of the standard amenities in Marriott suites were premium amenities at Hyatt. I was forced to pay for a fridge in my...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 545shaunr
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We apologize that you were disappointed in the amenities offered. At this time, we do charge for refrigerators in the room but waive this fee if we are made aware that it is for medical reasons. We are also looking forward to our room upgrade that will add refrigerators to each room. We appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Hwy, Arlington, VA 22202-4002
Region: United States > Virginia > Arlington
Price Range: $143 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, HotelsforEveryone, Priceline, Travelocity and Jetsetter so you can book your Hyatt Regency Crystal City at Reagan National Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
20 questions
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South Burlington, Vermont
Millville, New Jersey
San Juan, Puerto Rico
5 months ago

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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the airport / Potomac and possibly higher floors (we were on the 15th)”
 of 5 bubbles raindrops777, 20 Oct 2016 | Read review
“As for a water view”
 of 5 bubbles 342sybilh, 13 Oct 2016 | Read review
“Luxury price at a mid-range quality.”
 of 5 bubbles buffalorobe1870, 12 Oct 2016 | Read review
“Higher rooms are quieter. If like me you have breathing sensitivity (asthma, bronchitis, etc.) check out your room carefully.”
 of 5 bubbles mikesL6163YG, 4 Oct 2016 | Read review
“I think the 30 on each floor such as 930, 830 has the balcony facing the potomac.”
 of 5 bubbles AVLME, 20 Sep 2016 | Read review
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