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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,782 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City at Reagan National Airport
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Showing 1,733: English reviews
Irvine, United States
Reviewed 13 May 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Sandra F
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

dc, United States
Reviewed 13 May 2016

There are better places to stay. For the price it's not worth stopping here. In a great location there are many other better places in the immediate area to try out. This hotel lacks restaurants and and indoor pool. The exercise facilities are average at best.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank John W
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are sorry to hear that you feel there are better places to stay than with us. We pride ourselves on our excellent service, modern fitness center, and outdoor swimming pool. We hope in the future you will give us another opportunity it impress.

Wash DC, United States
Reviewed 12 May 2016

Waited an hour for the shuttle they claimed ran every 20 minutes. Check in guy had no clue what he was doing. Charging for internet in the business center was a rip off. They even charged to print 2 pages. Not customer friendly at all

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jerry K
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We apologize for the issues you experienced during your stay. We do offer shuttle service every 20 minutes to the airport and while we do our best to stay on this schedule, major delays can occur which we take full blame for. We do our best to prevent these and keep our guests informed on...

Reviewed 11 May 2016 via mobile

Hyatt high standard, comfortable rooms, great staff.. Close to the airport, but harder to transport to the city- taxi remains the only option. But if you don't want to travel to Washington DC there's a street nearby (23rd St) with many restaurants.

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Thank zajacik99
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. While taxi or Uber is one of the easier transportation methods to DC, there is also a metro station half a mile away that we offer a complimentary shuttle to and from. Crystal City, as you mentioned, does have a number of dining and shopping options as well.

Fort Worth, United States
Reviewed 11 May 2016

Review collected in partnership with Hyatt Hotels
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Thank Quinten H
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Palmer, United States
Reviewed 10 May 2016

Review collected in partnership with Hyatt Hotels
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Thank Gary G
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Reviewed 10 May 2016 via mobile

I landed in this hotel thanks to flight cancellation. My baggage was not with me so I was without toothbrush and toothpaste. Now the hotel store knows how to make money. I paid $25 for a toothpaste and toothbrush. There should be some regulation on how much these folks can charge hapless passengers.

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Thank udayg
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for writing a review. We apologize for the issue you experienced with our on site convenience store prices. If ever visiting with us again, hopefully under better circumstances, we do offer these type of items complimentary from our front desk, as we know what an inconvenience not having them can be.

Saint Paul, United States
Reviewed 9 May 2016

Review collected in partnership with Hyatt Hotels
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Thank Catherine F
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Anthem, United States
Reviewed 9 May 2016

Review collected in partnership with Hyatt Hotels
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Thank Kerry F
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Roswell, New Mexico
Reviewed 9 May 2016

Review collected in partnership with Hyatt Hotels
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HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $150 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
22 questions
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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a nice view. Some views have not so good views.”
kathybY7732JO, 11 Apr 2017 | Read review
“Go high. The street noise is loud.”
JFP63, 10 Apr 2017 | Read review
“Go to a competitor close by.”
E6791FOphillips, 22 Mar 2017 | Read review
“Get higher floor..citynoise”
jagsgapeach, 12 Mar 2017 | Read review
“16th floor or higher”
cags2017, 8 Mar 2017 | Read review
5 of 5