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The Ritz-Carlton, Pentagon City

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Traveller (495)
Room & Suite (192)
Dining (55)
Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“pentagon city”(284 reviews)
“club level”(98 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Pentagon City
Special Offer: Member Rates
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Offers from The Ritz-Carlton, Pentagon City
Special Offer: Member Rates
Hotel deals
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,690)
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1,658 results
Traveller rating
1,067
384
127
50
30
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1,067
384
127
50
30
Show reviews that mention
All reviewspentagon cityclub levelturn down serviceshopping mallnice mallmetro stopfashion centreeasy accessdc areawonderful stayfitness centerindoor poolreagan airporthotel restaurantconvenient locationrcsonia
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1 - 5 of 1,658 reviews
Reviewed yesterday

The hotel has 4* rooms but 5* service. My wife and I have traveled all over the world and stayed in some fine hotels but have rarely found a staff that is friendlier and more attentive. They are what make this place what it is....More

Thank Doug D
Reviewed 5 days ago

Let me first start by saying the customer service was exceptional - and the location is amazing. The hotel is looking a little worn out (damaged walls, stained bathrooms, chipped vanities). Not what I expected. The walls are pretty thin. We were woken by an...More

Thank Butch-Nellie
Response from Fayssal S, Manager at The Ritz-Carlton, Pentagon CityResponded 3 days ago

Greeting Butch-Nellie, Thank you for taking the time to share your valuable feedback. My name is FAYSSAL SAMAKA and I am the Front Desk Manager at the Ritz-Carlton, Pentagon City. It has come to my attention that the service you received during your recent stay...More

Reviewed 5 days ago

The Ritz knows how to do customer service. There wasn’t one thing left undone, all was thought of. We stayed on the 16th floor was a view of the Arlington cemetery. The staff was phenomenal. The bathroom did show a little wear and tear but...More

Thank Bartunek
Reviewed 6 days ago

My family of four stayed here for a week during spring break. The hotel is in a great location. It is connected to a large (and very nice) mall. There was a food court and a number of restaurants in the mall that gave us...More

Thank Jennifer M
Reviewed 1 week ago

Stayed here with a family of 4 for 5 nights over spring break in March 2018. We had two rooms, a 1 Bd Executive Suite with Club Level access and a 2 Double room. We paid cash for the suite but used points for the...More

1  Thank Billxma
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$220 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#8 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$220 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#8 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (495)
Room & Suite (192)
Dining (55)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Keny1
5 February 2018|
AnswerShow all 2 answers
Response from Sanket G | Reviewed this property |
yes, we used both.
0
Votes
Keny1
24 August 2017|
AnswerShow all 2 answers
Response from FlightTime27 | Reviewed this property |
Sometimes I get a pre-arrival email. Lately, I get an option to connect with the hotel directly using the RC app. If you have a special request just simply call ahead.
0
Votes
yeseniasb
29 June 2017|
AnswerShow all 2 answers
Response from T_bough85 | Reviewed this property |
There is an indoor pool which is heated. It is a shallow pool 4-4 1/2 ft deep the whole way so no diving or anything like that. Decent for making laps or just wading around. Hotel would be alright for children I believe... More
2
Votes
Room Tips
"All the rooms I've stayed in here (3-4 times in the past few years) have been great, and they range from..."
Read review
"club suites are the best, especialy corner rooms."
Read review
"ask for a view of the DCV skyline"
Read review
"Avoid 1725 as the motor from the service elevator can be heard."
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