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The Ritz-Carlton, Pentagon City

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1,092 Reviews from our TripAdvisor Community

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Showing 1,068: English reviews
Reviewed yesterday NEW

The main reason why I rated my stay / experience less than excellent is due to the smell inside the hotel. When I first checked in, I was assigned a room on the 4th floor. This floor was un-renovated (also a moderate setback). However the biggest immediate issue was the extremely strong stench of aromatic fragrance wafting in the hall...

Thank Stephen C
Reviewed 2 days ago NEW

Most of it is very good with a couple of notable exceptions. One, the beds are way too high and impossible to transfer into safely. Engineering can and will remove.the bed frame and drop the mattress and box spring on the ground but it's a little too low then. Also, the thermostat is blocked by furniture as well as the...

Thank Jim D
Los Angeles, United States
Reviewed 2 days ago NEW

Always look forward to stays at the Ritz. It's clean, comfortable, classy, and friendly. The staff bends over backwards to resolve issues quickly and generously. Comfy beds and bedding, and love that Nespresso machine they now have in the room.

Thank 333marcya
Los Angeles, California
Reviewed 3 days ago NEW

Fantastic hotel in a great location but the real excellence is the staff! Cannot praise them enough. We were there for a weekend getaway of shopping and football - shopping next door at Penagon City Mall was perfect and nice to go back to room and relax away from the hustle and bustle of pre Christmas shopping. Metro station was...

Thank shari956
Detroit, Michigan
Reviewed 3 days ago NEW

You can't beat the Ritz, period. From the staff to the accommodations, everything was top notch. Great location with Metro access and everything you need at Fashion Centre or within a 5 minute walk. Ritz never disappoints!

Thank PatrickBatemanDorsia
Alexandria, United States
Reviewed 3 days ago NEW

Love this place! Charlie, Hyatt, Daniella, and Robert are all amazing. Just love to see one of them working... I know my boyfriend and I will get treated like family. Love everything...and the beds are amazing.

Thank O6276XDmatthewc
Raleigh, North Carolina
Reviewed 3 days ago NEW

My wife and I recently stayed at the Ritz Pentagon for a weekend stay to visit family in the area. The property is centrally located to the Pentagon City Mall and has easy access to the metro and other local venues. We stayed on the club lounge floor in a king and enjoyed the facilities during our weekend stay. I...

Thank MBernard5
Toms River
Reviewed 3 days ago NEW

Premier rooms comfortable for families. For sightseeing the metro is located is steps away below the lobby level. Staff is outstanding and attentive. Only hotel I use in DC. Rates are comparable to lesser brands

Thank Sal V
Reviewed 4 days ago NEW

We stayed at the Ritz in Pentagon City for two nights. I did a lot of searching for hotels in the DC area and the ones on the other side of the Potomac were sooooo expensive for horrible rooms. I found the Ritz and it was relatively cheap in comparison. I booked months in advance as we knew when we...

Thank Alyssa L
Washington DC
Reviewed 5 days ago NEWvia mobile

Came for a business event, Friday-Sunday. The staff is amazing! The rooms are being renovated floor by floor which is much needed. But the renovated rooms are amazing! The hotel is best for those that enjoy convenience, close to the airport, the mall is attached, and tons of restaurant options. I did have one housekeeping issues where my makeup was...

Thank ebonyhall1999

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  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Along the banks of the Potomac River and only moments from Washington, DC, The Ritz-Carlton, Pentagon City offers a hotel experience that beautifully blends modern luxury and traditional touches. Here guests can enjoy easy access to historic monuments, world-class museums, fine dining and shopping. ... more   less 

Additional Information about The Ritz-Carlton, Pentagon City

Address: 1250 S Hayes St, Arlington, VA 22202-5000 (Formerly The Ritz-Carlton Pentagon City)
Region: United States > Virginia > Arlington
Price Range: $246 - $796 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Pentagon City 5*
Number of rooms: 366
Reservation Options:
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Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City
Hotel Style:
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#10 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Pentagon City staff and other travellers.
11 questions
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Warminster, Pennsylvania
Dana Point, California
Chicago, Illinois

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Questions? Get answers from The Ritz-Carlton, Pentagon City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are renovated, lower rooms are not (and also just view an adjoining rooftop).”
 of 5 bubbles K2877LGstephenc, 8 Dec 2016 | Read review
“Club Lounge level facing the Pentagon/Washington monument!”
 of 5 bubbles MBernard5, 6 Dec 2016 | Read review
“Pay the extra for club access”
 of 5 bubbles Tnsugar, 1 Nov 2016 | Read review
“Rooms above 4th floor”
 of 5 bubbles DBCFcoach, 31 Oct 2016 | Read review
“View of Washington”
 of 5 bubbles JKLS333, 24 Oct 2016 | Read review
5 of 5
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