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The Ritz-Carlton, Pentagon City

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Traveller (495)
Room & Suite (192)
Dining (55)
Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“pentagon city”(284 reviews)
“club level”(98 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Offers from The Ritz-Carlton, Pentagon City
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,691)
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1,659 results
Traveller rating
1,068
384
127
50
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1,068
384
127
50
30
Show reviews that mention
All reviewspentagon cityclub levelturn down serviceshopping mallnice mallmetro stopfashion centreeasy accessdc areawonderful stayfitness centerindoor poolreagan airporthotel restaurantconvenient locationrcsonia
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11 - 15 of 1,659 reviews
Reviewed 2 weeks ago via mobile

Love the Ritz, and this one did not disappoint! Fabulous location, literally steps from the metro. Very clean and well-kept as you would expect of a Ritz Carlton. Champagne for adults for happy hour. Attentive staff. Spacious rooms. Paid around $250 per night on Easter...More

Thank Calval27
Response from Manuel M, General Manager at The Ritz-Carlton, Pentagon CityResponded 1 week ago

Dear Calval27, Thank you for your recent review of the Ritz-Carlton, Pentagon City. I was thrilled to read how you enjoyed the staff, location, and how you will return in the future. Thank you for sharing your experience with our future guests and we are...More

Reviewed 2 weeks ago

We have stayed at this location a couple of times and have never been disappointed. Most recently this was a family weekend in DC with our 3 small kids (5 years and under). Service- GREAT! Friendly and helpful. From the valet to the bell man...More

Thank Lindsay M
Response from Manuel M, General Manager at The Ritz-Carlton, Pentagon CityResponded 2 weeks ago

Dear Lindsay M, Thank you for your 5 star review of the Ritz-Carlton, Pentagon City. We take pride in our phenomenal staff and I was delighted that you enjoyed the added little extras that we try to provide our guests. We look forward to welcoming...More

Reviewed 2 weeks ago

My experience here continues to be exemplary. The club suites are large and very comfortable. The club staff continues to impress with personnel service. The location on the Fashion Center Mall will be great for shoppers, but the added advantage of an indoor path to...More

Thank pdxworldtravler
Response from Manuel M, General Manager at The Ritz-Carlton, Pentagon CityResponded 2 weeks ago

Dear pdxworldtravler, Thank you for your recent review of the Ritz-Carlton, Pentagon City. I was thrilled to read how you enjoyed the staff and location. Thank you for sharing your experience with our future guests and we are certainly looking forward to welcoming you back....More

Reviewed 2 weeks ago via mobile

Stayed one night, it was one night too many. Extremely poor Ritz Carlton. I had a corner room with a city view, and it was a really weird room. There was a window behind the bed,and the bed wasn’t flush with the wall. It was...More

Thank Fourdogs2kids
Response from Manuel M, General Manager at The Ritz-Carlton, Pentagon CityResponded 2 weeks ago

Dear Fourdogs2kids, Thank you for taking the time to leave your comments. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is important to us, and so if...More

Reviewed 3 weeks ago

This Ritz is good based on location and overall quality. The rooms are nice, but not overwhelming and as plush as most Ritz hotels. The rooms are clean, but walls are thin so neighbors are easy to hear. Called for nightly turn down service and...More

Thank joeyjo2015
Response from Manuel M, General Manager at The Ritz-Carlton, Pentagon CityResponded 2 weeks ago

Dear joeyjo2015, Thank you for taking the time to leave your comments. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is important to us, and so if...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$218 - US$715 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Arlington
#7 Romantic Hotel in Arlington
#7 Business Hotel in Arlington
#8 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$218 - US$715 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Arlington
#7 Romantic Hotel in Arlington
#7 Business Hotel in Arlington
#8 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (495)
Room & Suite (192)
Dining (55)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Keny1
5 February 2018|
AnswerShow all 2 answers
Response from Sanket G | Reviewed this property |
yes, we used both.
0
Votes
Keny1
24 August 2017|
AnswerShow all 2 answers
Response from FlightTime27 | Reviewed this property |
Sometimes I get a pre-arrival email. Lately, I get an option to connect with the hotel directly using the RC app. If you have a special request just simply call ahead.
0
Votes
yeseniasb
29 June 2017|
AnswerShow all 2 answers
Response from T_bough85 | Reviewed this property |
There is an indoor pool which is heated. It is a shallow pool 4-4 1/2 ft deep the whole way so no diving or anything like that. Decent for making laps or just wading around. Hotel would be alright for children I believe... More
2
Votes
Room Tips
"All the rooms I've stayed in here (3-4 times in the past few years) have been great, and they range from..."
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"club suites are the best, especialy corner rooms."
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"ask for a view of the DCV skyline"
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"Avoid 1725 as the motor from the service elevator can be heard."
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