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The Westin Crystal City

1,207 reviews
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Traveller (181)
Room & Suite (77)
Dining (11)
Overview
  • Excellent48%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“crystal city”(188 reviews)
“front desk”(207 reviews)
“spg member”(14 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,207)Write a Review
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1,178 results
Traveller rating
547
419
122
56
34
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547
419
122
56
34
Show reviews that mention
All reviewscrystal cityfront deskspg membermetro stationroom servicereagan airportdc areabusiness travelerchecking infree internetconvenient locationclose to the airportper dayfew blocksfitness centernational mallhotel shuttle
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1 - 5 of 1,178 reviews
Reviewed 4 days ago

Overall, the Westin in Crystal City is pretty great. It’s across the street from the Crystal City metro & that alone makes this my favorite place to stay. Rooms are really nice, the shower is pretty cool. In the evening, they have apple cider for...More

Thank Lxandria
Response from yeis0narrieta, Guest Relations Manager at The Westin Crystal CityResponded yesterday

Dear Lxandria, Thank you for choosing the Westin Crystal City on your last visit to the DC Metro area. We are pleased that you found our hotel up to your standards and also that you enjoyed our apple cider. On the other hand, please know...More

Reviewed 4 days ago via mobile

I didn't stay here, but parked here for ten days. The shuttle was helpful and the parking garage was covered. Much cheaper than airport parking. It was just maybe a miLe from the airport, if that, and online reservation and payment were easy.More

Thank Paul E
Response from yeis0narrieta, Public Relations Manager at The Westin Crystal CityResponded yesterday

Dear Paul E, Thank you for choosing our garage service while you were away. We are very happy to see that you were able to get a good rate and that our shuttle service was up to your standard. Now that you know about our...More

Reviewed 1 week ago via mobile

Room is nice but don’t stay if you want to go broke paying $34 per day for parking which they don’t tell you about. When we questioned about the parking fee the front desk staff said we should have asked. No where we have stayed...More

1  Thank RitaJK49
Response from yeis0narrieta, Front Office Manager at The Westin Crystal CityResponded 1 week ago

Dear RitaJK49, I would like to thank you for taking the time to submit this review. Upon reviewing your comments, I was very disappointed to learn that you were unhappy with your stay. On behalf of the entire team at The Westin Crystal City, I...More

Reviewed 1 week ago via mobile

Great location near the Metro, Crystal City Shops, and lots of restaurants. Airport shuttle was convenient and ran on time. Rooms were clean and bed was comfortable. Just what you would expect from a Westin Hotel.More

Thank FrUsa1991
Response from yeis0narrieta, Front Office Manager at The Westin Crystal CityResponded 1 week ago

Dear FrUsa1991, Thank you for taking the time to provide us with such a wonderful comment about our staff and hotel. I am very happy you had a wonderful stay. It gives me great pleasure to read about your enjoyable stay at our hotel. We...More

Reviewed 1 week ago

We stayed here for six days over Thanksgiving Break and were pleased with the location, staff, local restaurants, and ease of traveling to and from the monuments and downtown attractions. The value and quality of the hotel and staff are a steal for the price....More

Thank SSauseda
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$93 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#13 Family Hotel in Arlington
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$93 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#13 Family Hotel in Arlington
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (181)
Room & Suite (77)
Dining (11)
Hotel & Grounds (98)
Bathroom (15)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
eduardo v
19 August 2017|
AnswerShow all 8 answers
Response from Vicki H | Reviewed this property |
Yes there is a great shuttle from Ronald Reagan. The shuttle service is right out side the baggage claims. You may need to ask (seeing as I don't remember the exact door area) which area to go out to wait for the shuttles... More
0
Votes
alaska7133
27 July 2017|
AnswerShow all 3 answers
Response from Vicki H | Reviewed this property |
I am sure they allow small dogs. I remember being on the elevator with a couple that had their little dog with them. I believe they have select rooms that offer pet stays. I am not sure about an additional fee for pets. So... More
0
Votes
lamk549
21 June 2017|
AnswerShow all 3 answers
Response from Michelle J | Reviewed this property |
No, there wasn't one.
0
Votes
Room Tips
"I give Service and cleanliness 5 stars. iPad not cooperating to rank these areas above--LOL"
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"I always ask to be away from elevators and ice machine"
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"Choose a top Floor over the fith floor."
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"Ask for room on upper floor and away from elevator and vending machines"
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