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The Westin Crystal City

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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,141 Reviews from our TripAdvisor Community

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Showing 1,112: English reviews
Hamilton, VA
Reviewed 5 February 2015

FRILLS REVIEWS-- Background: First, I am a tough grader. 5-stars as to be truly outstanding. A 4-star review means I was completely satisfied. 3-stars means it was fine but didn’t quite meet expectations. 2-stars means it was well below expectations, and 1-star is truly awful. I do not do RANT reviews – if I have an unusual bad experience that...

1Thank Rewrite
Reviewed 3 February 2015

I have stayed at this hotel several times and really like it in general. I was assigned a handicapped room on my recent visit and it was not pleasant. The bathroom vanity was extremely small (a sink with no countertop). There was a cart in the bathroom with supplies, but it was very inconvenient. No place to sit a hairdryer,...

1Thank HappyValley1000
Lansing, Michigan
Reviewed 28 January 2015

Great stay! Was greeted warmly upon arrival, and given a nicely decorated room with a wonderful heavenly bed. Nice location with a short 3 minute walk to the Crystal City Metro Station (blue/yellow lines), which made for a great business stay. Would definitely return!

4Thank carcross
Reviewed 25 January 2015

This hotel is close to Washington DC Airport. There is a free shuttle and the hotel is in front of the metro station. The hotel has been recently renovated and the rooms look very modern and nice. Bed linens are very pleasant and pillows are just wonderful. Although the flat TV is very large and high quality, the remote control...

1Thank Jean030
Tallahassee, Florida
Reviewed 23 January 2015

This one of the most updated Westin Properties I have stayed at. The rooms are clean and well kept. Bathroom had a wonderful waterfall shower head installed as well as a side "Telephone" shower that felt great on the back of my neck with good hot water. I am not a fan of the lack of and the Price of...

Thank Wolf W
New York City, New York
Reviewed 19 January 2015

This places in an oasis in Virginia. From the time you walk into the lobby your greeted with the smell of white tea. I absolutely enjoyed the night. The linen was amazing. The room was clean and the amenities were great. overall 10/10.

1Thank Priya S
Greensboro, North Carolina
Reviewed 19 January 2015 via mobile

Beautiful place and friendly. Close to the metro and the Old Town bus tour picked up right at the door. Except the price for parking was high and I was told at check out that I wouldn't be charged for the parking, but was charged the next day.

1Thank Dianne F
Atlanta Ga
Reviewed 19 January 2015

From the airport shuttle driver to checkout desk, every detail was handled beautifully. I was made to feel a welcome guest. Staff went above duty to make my stay comfortable. As another guest mentioned, the lobby was cold. I was on my computer for a while, but felt the chill. When I mentioned this to staff, she set me up...

1Thank jal9556
Reviewed 18 January 2015

Fantastic price, great location, nice front desk staff. Rooms were modernly furnished, but not as upscale as what I expect from Westin. Small bathroom. Walls were a little thin (heard a lot of noise from other rooms and the hallway). Housekeeping did not replenish soap, shampoo, etc. Again, great room rate, but not a 4-star hotel.

2Thank MatthewB6283
Woodbury, Minnesota
Reviewed 18 January 2015

I recently stayed here on a business trip to the DC area. The hotel is easily accessible to the Metro (one stop from Reagan National), the rooms are quiet and comfortable, and the lobby, recently renovated, was classy! There were plenty of plug-ins for the electronics in the room. One of my pet peeves is when almost all of the...

Thank Kswany

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07/05/2017 08/05/2017
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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Region: United States > Virginia > Arlington
Price Range: $152 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crystal City staff and other travellers.
24 questions
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11 months ago
over a year ago
Chattanooga, Tennessee

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Questions? Get answers from The Westin Crystal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 3rd floor rear facing rooms”
705kevink, 15 Apr 2017 | Read review
“high up rooms great view”
isabelgW6790JJ, 7 Feb 2017 | Read review
“Quieter rooms are on the higher flooors”
nrlatt, 16 Jan 2017 | Read review
“Get as high a floor as you can to avoid street noise.”
henryc949, 5 Jan 2017 | Read review
“Make sure air and heat works”
troyi205, 28 Dec 2016 | Read review
5 of 5
US$166* /night
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Prices are for 1 room, 2 adults
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