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    The Westin Crystal City

    1800 Jefferson Davis Hwy, Arlington, VA 22202-3506
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (166)
    Room & Suite (63)
    Dining (11)
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    Overview

    • Excellent46%
    • Very good36%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “crystal city” (174 reviews)
    “front desk” (200 reviews)
    “spg member” (13 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Reviewed 27 December 2014

    I stayed 3 nights partially for business and as a tourist. The rooms are standard with comfortable beds and roomy bathroom. The shower was nice with Kohler fixtures. The water however never did get above lukewarm which was disappointing for a winter visit. Plenty of...More

    Helpful?1  
    Response from WestinCC, Manager at The Westin Crystal City

    Dear Travelmore30, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Be Well, Arch Gunduz

    Reviewed 25 December 2014

    Wonderful service, Great location, Decent Price. Me and my roommate are both students and we are currently on a road trip from Binghamton, New York. We booked this hotel for less than 60 dollars on Christmas 's day, and the hotel concierge Ranjit Edwards gave...More

    Helpful?1  
    Response from WestinCC, Manager at The Westin Crystal City

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arch Gunduz

    Reviewed 21 December 2014

    We come here several times a year to visit our daughter....short walk off first metro station from DCA. We are very price conscious and this place is consistently in the 80-90 range. This visit proved no exception, with the added bonus of a very helpful...More

    Helpful?3  
    Response from WestinCC, Manager at The Westin Crystal City

    Thank you for a fantastic review!! Service is of utmost importance to all of us at The Westin Crystal City and I’m pleased you found our accommodations and services to be Excellent. I hope to see you back on your next visit!! Be Well, Arch...More

    Reviewed 20 December 2014

    I stayed at the Westin between 18-26 November and always met with unfailing courtesy and helpfulness from the staff - very eager to help in any way they could. One of the concierge's Lydia went to a lot of trouble to help me book a...More

    Helpful?2  
    Response from WestinCC, Manager at The Westin Crystal City

    Thank you so much for taking the time to write this fantastic review about The Westin Crystal City. I thank you for your lovely sentiments about our facilities and staff, I will be sure to share your comments with the hotel team. We look forward...More

    Reviewed 17 December 2014 via mobile

    Big fan of Starwood, all about my Starwood points, always happy for a decent Westin. I'm very happy this Sheraton was renovated to a Westin, they did an exceptional job with the renovation. Probably the best Westin out of the several of them in the...More

    Helpful?2  
    Response from WestinCC, Manager at The Westin Crystal City

    Thank you for choosing to stay with us at The Westin Crystal. Your feedback is very important to us. We strive to make every guests' stay a pleasant one from check-in to departure and we sincerely apologize for not delivering our promise. We take your...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Meeting Rooms
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$118 - US$403 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Arlington
    • #6 Green Hotel in Arlington
    • #10 Business Hotel in Arlington
    • #11 Romantic Hotel in Arlington
    • #15 Family Hotel in Arlington
    Photos
    Traveller (166)
    Room & Suite (63)
    Dining (11)
    Hotel & Grounds (89)
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    Questions & AnswersAsk a question
    Vicki H
    Does the rooms have an iron and iron board?
    6 April 2017|
    Answer
    Response from yeis0narrieta | Property representative |
    Dear Vicki, We all our rooms have both iron and iron board. Please let me know if you have any additional questions. Have a wonderful day! Yeison Arrieta Guest Service Manager
    0
    Votes
    Vicki H
    I wanted to find out if the Westin has a guest laundry room? Trying to pack accordingly.
    5 April 2017|
    Answer Show all 4 answers
    Response from yeis0narrieta | Property representative |
    Greetings, First, on behalf on the entire team at the Westin Crystal City we would like to thank you for choosing our hotel on your coming trip to the DC metro area. We do provide our guests with a laundry service. If we... More
    0
    Votes
    Diane S
    Is there an underground tunnel between the Crystal City Metro Station and the Westin Crystal City? If not, is it safe to walk?
    22 March 2017|
    Answer Show all 2 answers
    Response from yeis0narrieta | Property representative |
    Greetings, First, thank you for considering the Westin Crystal City for your upcoming trip to the DC Metro area. Unfortunately, we do not have a tunnel that connects our hotel to the metro station, however, we are located... More
    0
    Votes
    Room Tips
    "Avoid 3rd floor rear facing rooms"
    Read review
    "high up rooms great view"
    Read review
    "Quieter rooms are on the higher flooors"
    Read review
    "Get as high a floor as you can to avoid street noise."
    Read review