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The Westin Crystal City

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The Westin Crystal City
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1,141 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Crystal City
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Showing 1,112: English reviews
Toronto, Ontario, Canada
Reviewed 14 September 2014

After searching for a room for over an hour I walked into the hotel and was greeted by Ranjit. AMAZING MAN - The hotel is lucky to have this man making a first impression on the hotel. Ranjit assisted me in getting a room, showing me the transit system layout, and explaining how I could get around Washington in a...

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2Thank Emily M
Annapolis, Maryland
Reviewed 13 September 2014

I was part of a group - I did not stay at the hotel since I'm local but appreciated immensely the services of Ranjy, Sami and Lydia. They took great care of me in greeting, valet and information services extremely well.

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1Thank 15BT64
Mountain View, California
Reviewed 13 September 2014

I just received an email asking me to fill out an online survey where I detailed a long list of minor issues with the hotel. For example: While I was waiting for the elevator one morning, 2 cleaning ladies started arguing about something, but since they were talking in Spanish, I really wasn't sure what they were arguing about. The...

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1Thank Alan N
Austin, Texas
Reviewed 12 September 2014

Wonderful hotel with great amenities. Lydia in particular is a gem...makes all the difference in the world to be greeted with such hospitality. The food was excellent, the showers unique and a refreshing style (hot water instantly). I will stay here again.

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1Thank GLR06
Mount Laurel, New Jersey
Reviewed 9 September 2014

Stayed for two weekend nights with a package that included breakfast and parking at a great rate. Sunday afternoon is late check out so we stayed to watch the football game. Room service was great and the food was delicious. Rain shower bathroom is a nice feature. Entire experience was comfortable with five star service. We definitely will use this...

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1Thank Barbara G
Emma S, Guest Relations Manager at The Westin Crystal City, responded to this review

I am so pleased you managed to take advantage of one of our great packages! I am so pleased you had an excellent experience and we look forward to welcoming you back. Many Thanks, Emma S, Guest Relations Manager

Oxford, Pennsylvania, United States
Reviewed 8 September 2014

We went to Crystal City because it is close to everything in the DC area and very convenient for local trips. Everything is close and we were offered suggestions for our long weekend from Ransit and Tina. Both were very friendly and ready to help all the time. We stayed from Sept. 5 to Sept. 8 since our 45th anniversary...

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1Thank Bruce K
Emma S, Guest Relations Manager at The Westin Crystal City, responded to this review

I am so pleased that Ransit and Tina managed to take excellent care of you, I am sure they will be pleased to hear your feedback! I am glad we were able to make your anniversary special. Happy (belated) Anniversary – I hope you have many more excellent years together. Many Thanks, Emma S, Guest Relations Manager

Los Angeles
Reviewed 8 September 2014

I started out with giving the Westin a 3.5 stars but had to drop it one star after receiving an email today from "Nicole" at the Westin encouraging me to write a positive Trip Advisor review of the property. Now the email itself is something I usually dislike because hotels shouldn't have to cajole guests into writing positive reviews, they...

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2Thank Manico
Glen Allen, Virginia, United States
Reviewed 2 September 2014

We drove up from Richmond, VA to celebrate my Birthday in Crystal City and we had booked this property for our stay from Friday, 08/29/2014 through 09/01/2014. We did this as the location of this property is close to the Ruth's Chris Steak House we always visit in Crystal City for special occasions. We stayed many times at this property...

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2Thank Joe M
Emma S, Guest Relations Manager at The Westin Crystal City, responded to this review

Wow! Thank you for the extensive review – We appreciate the time it took! I am so pleased that you enjoyed our renovations – We are pleased you found everything to look much better. I am glad Moses took great care of you – I will pass on your kind words to him. We look forward to welcoming you back...

Buffalo, NY
Reviewed 2 September 2014

OK, the location is not exactly scenic, but, it is convenient to just about everything (15 minute drive); the daily rate is terriffic; pet friendly with no deposit or surcharge! Was able to find parking on the street just across from the hotel.

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2Thank Paladin169
San Francisco, California
Reviewed 1 September 2014

My wife and I stayed here on our inaugural trip to the dc area, and couldn't be more pleased! The front desk and conceirge were beyond helpful with our requests. The hotel is right by a metro station, making it super convenient as well. Well worth it!!

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2Thank Brett H

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Region: United States > Virginia > Arlington
Price Range: $154 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crystal City staff and other travellers.
24 questions
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SF
11 months ago
NJ
over a year ago
Chattanooga, Tennessee

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Questions? Get answers from The Westin Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 3rd floor rear facing rooms”
705kevink, 15 Apr 2017 | Read review
“high up rooms great view”
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“Quieter rooms are on the higher flooors”
nrlatt, 16 Jan 2017 | Read review
“Get as high a floor as you can to avoid street noise.”
henryc949, 5 Jan 2017 | Read review
“Make sure air and heat works”
troyi205, 28 Dec 2016 | Read review
5 of 5