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Northern Quest Resort & Casino

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Northern Quest Resort & Casino
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421 Reviews from our TripAdvisor Community

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There are newer reviews for Northern Quest Resort & Casino
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Showing 420: English reviews
Reviewed 13 July 2015

I didn't stay at the casino I visited the night club and was more then disappointed. I have never seen worse service from a staff member in that type of night club ever. She was not friendly, she ignored me and my friends until a guy came up and ordered then she came over. They had 2 people working the...

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Helpful?
Thank Morgan S
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hello – thank you for posting your review. We are sorry this happened and we sincerely appreciate hearing from our guests even when their described experience is not what one can expect when visiting us. We have notified management and team members who were working that night and management is reaching out to you personally to clarify the situation and...

Portland, Oregon
Reviewed 8 July 2015 via mobile

We stopped on our cross country trip for fun at the casino. We were amazed at the hotel, service, and amenities. Breakfast at the white tablecloth restaurant was outstanding. The hotel is also a terrific outside venue for a host of stars during this summer!

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Helpful?
Thank gardengreen
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hi and thanks for discovering our resort. We hope you enjoyed your cross-country trip! The breakfast you enjoyed was at Masselow’s Steakhouse and it is amazing! We are very happy you enjoyed the hotel, service and amenities. Thank you for your review and we hope to see you again soon - perhaps at an Outdoor Summer Concert!

Jeddah, Saudi Arabia
Reviewed 6 July 2015

A 3 night stay here on business, the hotel is excellent, very good quality at a budget cost. the location is very good for the airport and local businesses, a trip to the City centre is only a 10 minute cab ride and the airport is even less...Spokane is very relaxed and traffic minimal. The front desk were excellent explaining...

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Helpful?
1Thank PrincessCardiff
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for staying with us, and thank you very much for your review. We appreciate a seasoned traveller’s opinion and we are very happy we could accommodate you. As you pointed out, we are not only 5 minutes away from the airport; we are also a few more minutes from downtown Spokane. Both are accessible via our complimentary shuttle....

northwood
Reviewed 4 July 2015

The rooms are ok, the food terrible, and the so called casino was a great big joke. The staff was very friendly, but there were no happy faces there. Not one slot machine all they had was video machines. When I asked why there were no slot machines they said they took them all out so the tickets would all...

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Helpful?
1Thank gregg w
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hello - we didn't quite understand your review. There are plenty of slot machines on the gaming floor. We're sorry you didn't enjoy our restaurants, that is not a typical experience and we'd like to know which one(s) to which you are referring so we may address the issue. We reached out to you and received no response. Hopefully we'll...

Reviewed 1 July 2015 via mobile

I've visited this hotel 4 times now and am always shocked at how amazing the service is. The valet, bell hop, and front desk all made me feel like a top priority despite being a younger guest. The rooms are immaculate and don't even get me started on the awesome showers! I usually stay here when competing in bodybuilding competitions...

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Helpful?
Thank ahibbs92
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for visiting us four times and thank you for your review. We hope to keep you coming back! We will also share your compliments with the valet, bellhop, front desk and we are very happy you found the rooms immaculate and the showers awesome. Everyone is welcome here. Bodybuilders and their special needs are no exception, including dietary...

Montreal, Quebec, Canada
Reviewed 30 June 2015 via mobile

Clam chowder done just as well as any five star restaurant - had 1/2 Turkey sandwich with it - fresh , perfect amount - service was very friendly - prices very reasonable for a casino restaurant - didn't have a chance to play as I had to catch a flight (5 mins from airport) but I'll be back - way...

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Helpful?
1Thank Lisa G
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Thank you very much for stopping by! We’re assuming you ate at EPIC, which is always a crowd pleaser, whether you’re there to enjoy the 10’x30’ HDTV for your favorite sports (and ice cold beer), or the terrific food prepared by Chef Adam Clark. It’s definitely the premier sports restaurant in Spokane. Thank you for your review and we hope...

New Prague, Minnesota, United States
Reviewed 27 June 2015

I recently stayed at Northern Quest Casino and Resort on June 15, 2015. I found the room to be totally awesome! Great bed and decor. Shower was huge with mutiple shower heads. Towels were the top of the line. I enjoyed my stay VERY much! If this review was helpful in any way check the "yes" box below.

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Helpful?
1Thank 310waynet
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hi there - we can work with "Awesome!" We are very proud of our amenities and The Bed, made exclusively for us, and spa-style shower are definitely something our guests rave about. Thank you so much for your review and we hope to see you again!

Bellingham, Washington
Reviewed 12 June 2015

we stayed here one night on our way back from Montana and were pleasantly pleased. The value was ok - it was about $50 more than area hotels, but the amenities made it worth it. We also walked out ahead from our casino winnings. The food was good, clean room, comfortable bed, great shower, and friendly staff! We would stay...

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Helpful?
Thank krazyducky
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hello and thank you for stopping by! We're excited you discovered us and hope to see you again. Many of our guests are surprised by, and comment on the complimentary amenities so we are glad you enjoyed them! Congratulations on your casino experience and we’re happy you enjoyed the dining as well. Thank you again and happy travels!

Seattle WA
Reviewed 1 June 2015 via mobile

We stayed here for one night on the holiday weekend. The beds are extremely comfortable and the rooms are very well maintained and modern. My room had a fresh plant in it. Rooms have great amenities with bath robes and a huge shower and good coffee. Staff was professional and accommodating. There are a lot of restaurant choices and big...

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Helpful?
1Thank TikiTravels
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hello and thank you for your review! It sounds like you had a chance to enjoy the AAA Four-Diamond and Forbes Travel Guide’s four star service and complimentary amenities (And, of course, the shower!). We strongly suggest you experience La Rive Spa next time you visit, we know you’ll enjoy the world-class day spa relaxation! Thank you again for staying...

Mukilteo, Washington
Reviewed 29 May 2015

There were plenty of machines on the spacious floor, but only one open craps table could be found. It was crowded. Maybe a second is open when needed? This was a clean, friendly casino, with plenty of food available. Easy parking. Yes, we returned.

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Helpful?
Thank Royce F
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Thank you very much for your review. We are in the process of rearranging our floor to renovate our entire HVAC system so we apologize for not having an additional craps table open. We’re working on keeping all our table games open and available for our guests. We are very happy you found the casino clean and friendly. We do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The AAA Four-Diamond and Forbes Travel Guide Four-Star Northern Quest Resort & Casino is the premier destination in Eastern Washington, with award-winning restaurants, lounges and bars, complete luxury spa, extensive gaming options (with a non-smoking area), cigar bar, night club and star-studded entertainment all just minutes from Downtown Spokane. The Resort features 250 lavishly appointed rooms, including 22 suites; approximately 40,000 sq ft of flexible space for meetings and events. The Resort features an indoor pool and whirlpool, complimentary fitness center with personal trainers (by appointment), and complimentary shuttle, valet and garage parking. Northern Quest Resort & Casino - Spokane's premier destination resort! ... more   less 

Additional Information about Northern Quest Resort & Casino

Address: 100 N. Hayford Road, Airway Heights, WA 99001
Region: United States > Washington > Airway Heights
Price Range: $207 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Northern Quest Resort & Casino 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Northern Quest Resort And Casino
Northern Quest Hotel Airway Heights
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Questions & Answers

Here's what travellers have asked, with answers from Northern Quest Resort & Casino staff and other travellers.
15 questions
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Moses Lake, Washington
over a year ago
15 days ago
Waterville, Washington

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Questions? Get answers from Northern Quest Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite is impressive but views in this area are not inspiring.”
 of 5 bubbles glc_11, 5 Feb 2017 | Read review
“Away from the elevator and at the end of a hallway can keep you away from loud guests”
 of 5 bubbles SteffB788, 1 Feb 2017 | Read review
“If you use the spa services, be prepared to be guilted into a tip on top of your bill!”
 of 5 bubbles Brnidgrl1961, 8 Jan 2017 | Read review
“If you are a Camas member do your reservation on Northern Quest's site not third party. Can not get any points for third party reservations.”
 of 5 bubbles equinegamer, 29 Dec 2016 | Read review
“Go as high as you can for the View!”
  • Sunrise from the 8th floor
  • Our awesome double queens.
 of 5 bubbles RushCubFan, 23 Dec 2016 | Read review
5 of 5