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Hamanako Royal Hotel

260 reviews
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Traveller (206)
Room & Suite (138)
Dining (49)
Overview
  • Excellent15%
  • Very good51%
  • Average28%
  • Poor5%
  • Terrible1%
Travellers talk about
“tour groups”(3 reviews)
“worth the price”(2 reviews)
“small bathroom”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3.5 Star Hotel
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Name/address in local language
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Reviews (260)Write a Review
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1 - 5 of 21 reviews
Reviewed 25 September 2017

Nice upscale lobby, but not lavish. Friendly staff. Had the “western style” room. Very large room with 2 beds, also something like a sofa-bed, desk and 2 chairs, with enough room for another bed. Very small bathroom. Some very noticeable stains on carpet, some on...More

Thank Steve W
Response from 浜名湖ロイヤルホテル, 広報担当マネージャー at Hamanako Royal HotelResponded 5 October 2017

Thank you for choosing to stay at the Hamanako Royal Hotel and for sharing about you stay. We will take your comments into consideration as we continue to improve the quality of stay for all our guests.  We hope you were able to enjoy the ...More

Reviewed 23 June 2017

Hamanako Royal hotel is best accessible by car. Although it provides some limited (2x per day) shuttle services to the train station and the city (hotel is very isolated), that is not sufficient to allow a traveller to move independently to explore the city, lake,...More

Thank Varel_Fristensky
Response from 浜名湖ロイヤルホテル, 広報担当マネージャー at Hamanako Royal HotelResponded 5 July 2017

Thank you for choosing to stay at the Hamanako Royal Hotel and for sharing your opinions about your stay with us. The operation of the outdoor Pool, Ground Golf Course and Tennis Courts depend on both the season and the weather. As you have mentioned,...More

Reviewed 25 April 2017 via mobile

We paid an extra charge , 5 $ per person plus 12$ for a cocktail or whiskey zxample and as we were 8 we paid 40$ just for " table charge " plus 8$ a beer " it s absolutely a shame The hotel is...More

1  Thank Michelle D
Response from 浜名湖ロイヤルホテル, 広報担当マネージャー at Hamanako Royal HotelResponded 2 May 2017

Thank you for choosing to stay at the Hamanako Royal Hotel and for sharing your opinions about your stay. We would like to apologize for the lack of information about the table charge in the bar and will work to make it clearer in the...More

Reviewed 12 April 2017 via mobile

You have the opportunity to sleep Western or Japanese style. The furnishings are minimal but comfortable. There is also a hot spring experience for both men and women, but not together. The Japanese breakfast has a few Western selections but fruit and coffee for the...More

1  Thank clairmontjeff
Response from 浜名湖ロイヤルホテル, 広報担当マネージャー at Hamanako Royal HotelResponded 2 May 2017

Thank you for choosing to stay at the Hamanako Royal Hotel and for sharing your opinion about your stay. The Buffet Breakfast is largely seasonal and the offerings change accordingly. We would like to invite you to visit us again to experience these changes.

Reviewed 14 January 2017

I visited here as part of a group tour. We checked-in just in time to change for dinner & nothing else. They provided Japanese robe for us to wear to dinner. Our group of course got dressed up for the occasion. Private room for us....More

Thank Jumpcl100
Response from 浜名湖ロイヤルホテル, 広報担当マネージャー at Hamanako Royal HotelResponded 15 May 2017

Thank you for staying with us at the Hamanako Royal Hotel. We apologize for the congestion in the lobby due to the group tours. While we strive to check the arrival and departure times of all tour groups to ensure a smooth check-in/check-out experience, unfortunately...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Pool
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Pool
Details
Price range
US$96 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$96 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (206)
Room & Suite (138)
Dining (49)
Pool & Beach (5)
Amenities (95)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
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Room Tips
"Any room is good"
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"If you have not been to a hot spring before, make sure you familiarize yourself with the rules!"
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