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The staff and the room were decent enough but for the price I paid, I am not getting value. Breakfast tables were swarmed by tour groups like locusts and food was gone in an instant. Replenishment took too long. Coffee in the room was instant...More
Date of stay: October 2018
Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki CityResponded November 1, 2018
Thank you for staying at this time.
We apologized for not receiving your expectation.
There were a lot of tourists in October and it seems they could not stay slowly
We do not have mineral water available in the room.
We would be...More
Can watch neputa parade from hotel dining room, 1 minute away from JR station, has convenient public transportation between Amori. The hotel is just in during neputa, book early! Not all the rooms are non-smoking, pay attention if you mind.More
Date of stay: August 2018
Thank Susan Y
Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki CityResponded September 11, 2018
Thank you for staying at the hotel.
The Neputa Festival is from August 1 to August 7.
The day before passing by the station in front of the hotel is August 5th and 6th.
Because the rooms are not all non-smoking, smoking cessation is often...More
Rooms are old and to get a room with single large bed is not easy
Very convenient and located near train, food, convenient stall
Good range of breakfast and the rice with scallop and apple is a must eat. It is so yummy!!!More
Date of stay: May 2018
Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki CityResponded September 15, 2018
Thank you for commenting and rating.
It seems that you are satisfied with your stay and I am happy.
When coming to Hirosaki, please come and stay by all means.
I am waiting for making delicious meals and cooking with apple.
Art Hotel Hirosaki City...More
Room is adequate. Restaurant is atrocious.
Anything half decent for the breakfast or dinner buffet they are totally miserly about providing. For example, they have a tiny plate of cheese weighing no more than about 100 grams for perhaps 60 people at breakfast, and not...More
Date of stay: June 2018
Response from arthotelhirosakicity, 支配人 at Art Hotel Hirosaki CityResponded July 4, 2018
Thank you for staying at ART HOTEL Hirosaki City.
We appreciate you taking the time to share your feedback with us.
Please let us apologize for the inconvenience and unpleasant experience caused by the shortage of food at the breakfast buffet.
Nothing special but the location: It is literally a 1 min walk away from Hirosaki station. Reception can speak English and decently polite. The rooms were in fair size -- speaking of Japanese standards. The cafe in first floor offers good desserts and bakery.More
Date of stay: December 2017
1 Thank Missbrainy
Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki CityResponded October 4, 2018
Thank you for staying at our hotel.
We are glad that you were satisfied with your stay.
Although the front desk can speak only simple English,
It was nice to be pleased.
The cafe on the first floor is prepared for bread, cakes, sandwiches, pasta,...More
Response from LondonTell | Reviewed this property |
Most Japanese hotels in the budget to mid range category have coin laundries. I see Booking com don't say or the hotels website, best to email the hotel. Since at end or start of the holiday when visited there haven't built... More
Most Japanese hotels in the budget to mid range category have coin laundries. I see Booking com don't say or the hotels website, best to email the hotel. Since at end or start of the holiday when visited there haven't built up washing by then.