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Holiday Inn Manaus

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#1 of 44 Hotels in Manaus
Certificate of Excellence
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Holiday Inn Manaus
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678 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Cupertino, California
Reviewed 19 September 2013

I came to this hotel from another in town because it was closer to my next business visit. Within 5 minutes of entering the lobby their power went out and kept going out for our whole stay. A colleague even blew her power converter because of these outages and spikes. The rooms were rather spartan and the beds were rather...

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Helpful?
1Thank GraydonM
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Firstly, I would like to thank you for reporting your stay with us. Our hotel is very well located especially for those coming to work in the Industrial District. Regarding our breakfast, daily exchange our items to offer a variety of products to our guests. Have meals at our hotel, we have a varied buffet where we can attract clients...

Baden, Switzerland
Reviewed 3 September 2013

The quality of the physical facilities of the hotel is ok, even though it is a little too expensive as compared to other hotels in the city. However, what is really bad is the fact that they tried cheat with the bill. I had 2 unauthorized transactions on my credit card settlement (besides the correct one) for about 500 R$....

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4Thank MichaelRubinBaden
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear Mr. MichaelRubinBaden, First of all we would like to thank you for bringing the incident that occurred during your stay with us. As informed by e-mail, the first contact you have tried with us by e-mail did not get in our inbox, that is the reason why you did not receive a response. We have received your second complain...

Reviewed 31 August 2013

I visited this Hotel on ist opening, had a poor experience and gave a poor Review. I visited again and although it had improved, it did not Warrant a further Review. Now in July I stayed for 26 days, tough in any Hotel but I have to stay the experience was good. The Hotel is clean and was conveniently situated...

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Thank Vitoriatravel
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear Vitoriatravel, First of all we would like to thank you for taking your time to post your review about our hotel. It is very important to know that we have improved since your last stay and we will keep working to be the best option for travellers who are seeking quality and comfort in Manaus. We expect to see...

Rockwall, Texas
Reviewed 25 August 2013

I had no reason to come to Manaus except that I'd never been. The guidebooks/Internet didn't give me much to look forward to, but I thought I'd make the best of it.. From what I could tell, the HI was the best choice. Having walked all over the city and sticking my head in many other hotels, I'd say yes,...

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1Thank Drroady
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear Mr Drroady, First of all we would like to thank you for taking your time to share your experience with us. We do not measure efforts to make our guests´ stay comfortable and pleasant and we are all glad to know that our services and facilities met your needs, but there are some situations we can not step in,...

Dublin, Ireland
Reviewed 7 August 2013

Just a short note to say thanks to the staff of the Holiday Inn (in particular Sparkys - I hope I spelled correctly). A bit of a nightmare journey from Europe; bags lost en route. Arrived very late and just mentioned the days events. Without me asking, the guys called the airport daily on my behalf, left notes in my...

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Thank Willie805
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear Willie805, Thank you for taking your time to share your experience with us. It is a pleasure to share with our staff your comments and also very important for us to know your opinion, so we can improve our services. We hope to see you soon in your next trip to Manaus. Best Regards, Priscila Caldeira

Alberta
Reviewed 7 August 2013

Don’t expect any frills with your stay here. You get standard Holiday Inn service here, minus their usual complimentary breakfast. (breakfast buffet here costs 25R per person; although it was one of the better spreads we’ve seen on our trip thus far) Dinner here was disappointing and service was incredibly slow. You have a decent sized room, with a comfortable...

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3Thank GroovieGurlie
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear GroovieGurlie, First of all we would like to thank you for sharing your experience with us. We are very proud of our level of service, cleanliness and quality and we apologize for any incovenience caused to you. We do value the comments we receive as these help us improve the quality and service that we offer. If there is...

Reviewed 17 July 2013

The staff is very friendly and helpful. The breakfast buffet is really good. There is a large selection of just about everything you would expect. The dinners are just as good. The gym has treadmills, elliptical machines, free weights, and a cable machine that are fairly new and in great shape. The rooms are very clean and big. Would recommend...

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1Thank wcpage
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear Wcpage, Thank you for taking your time and posting about your stay with us. We are all very proud to know that our services and structure met your needs. Comments like yours give us direction to keep improving our services and quality. We expect to host you back in your next visit to Manaus. Best Regards, Priscila Caldeira

Monterrey, Mexico
Reviewed 28 June 2013

A normal Holiday Inn, but thebest in Manaus, clean, new (2 years they said), Didnt have chance to go at the pool, the breakfast is a normal bed and briefast, so my point of view is a normal chain hotel.

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1Thank manuelnavarrete
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear manuelnavarrete, First of all we would like to thank you for taking your time to write about your stay with us. It is a pleasure to know that our level of service and product is in our brand quality standard, but it is also very important to know what we can do to make our guest´s stay more comfortable....

Bradford, United Kingdom
Reviewed 22 June 2013

A modern hotel with all mod cons. The rooms are spacious, clean and quiet. Efficient service and convenient when working in the industrial district. There are a couple of bars and restaurants in the vicinity, with a large food parlour nearby. City centre is a 10 minute ride from the hotel

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2Thank Michael B
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear Mr. Michael B, Thank you for taking your time and post your comment about your stay with us. We are glad to know that our structure and services met your needs. If there is anything else we can do to make your next stay more comfortable, please contact our Front Desk or our Manager on Duty. We hope to...

Chicago, IL
Reviewed 9 June 2013

Stayed here my last day in Manaus, I wish I stayed here the entire trip. Staff was over accommodating and most spoke English with proficiency. Rooms were what you would expect from an American hotel chain - large, clean, modern, comfortable. Restaurant on-site, free parking and a pool. Air conditioning was extremely efficient. The location is the only downfall depending...

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1Thank dabears-mv81
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear Mr. Dabears-mv81, Thank you for taking your time to post about your stay with us. It is a very important for us to know our guests´ satisfaction and we are all very pleased to know that our accommodation and service met your expectations. If there is anything else we can do to make your next stay more comfortable, please...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more   less 

Additional Information about Holiday Inn Manaus

Address: Avenida Rodrigo Otavio 3721, Manaus, State of Amazonas 69073-177, Brazil
Region: Brazil > State of Amazonas > Amazon River > Manaus
Price Range: $86 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Holiday Inn Manaus Brazil - AM
Hotel Style:
#1 Business Hotel in Manaus
#1 Family Hotel in Manaus
#2 Green Hotel in Manaus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manaus staff and other travellers.
11 questions
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Lethem, Guyana
over a year ago
Lethem, Guyana
New York
over a year ago
Evanston, Illinois

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Questions? Get answers from Holiday Inn Manaus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are with nice view & corner rooms are bigger.”
Bhagsan, 13 Mar 2017 | Read review
“I stayed in rooms from the 8th to the 12ve floor, all rooms are great”
joaqcam, 6 Mar 2017 | Read review
“Ask for a city view room on one of the top floors.”
D2PPS, 19 Jul 2016 | Read review
“away from elevator noise as in any other hotel”
Paprika25, 15 Jul 2016 | Read review
“Higher floors are quieter.”
, 15 Jul 2016 | Read review
5 of 5