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Novotel Manaus

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Traveller (143)
Dining (38)
Room & Suite (22)
Overview
  • Excellent56%
  • Very good37%
  • Average5%
  • Poor1%
  • Terrible1%
1 week ago
“Great place to stay”
15 Oct 2017
“Convenient, well kept, comfortable”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (359)
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23 results
Traveller rating
3
13
4
2
1
Traveller type
Time of year
LanguageEnglish
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3
13
4
2
1
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1 - 5 of 23 reviews
Reviewed 1 week ago

after reading some previous reviews, was really concerned about our visit to this Hotel. But I need not have worried, Great Room with good wi fi. We arrived late so decided to have a meal at the Hotel the Buffet was amazing and really yummy....More

Thank revwife2017
Reviewed April 24, 2018

We didn't have the best experience at this hotel I'm afraid. We arrived very late at night and when we got to our rooms, there were only two beds made up, not the three we'd requested and had confirmed whilst standing at reception. As it...More

Review collected in partnership with Accorhotels.com
Thank catherineyates6
Reviewed February 5, 2018 via mobile

here them say breakfast include but there in hotel not include and they charge more for this and i dont feel any interesting of hotel about wrong information ! pool was dirty and they dont have jacuzzi or this dont work great anyway for me...More

Thank Hi O
Response from ibisManaus, Gerente geral at Novotel ManausResponded April 4, 2018

Dear Guest, Thank you for taking the time to write us about your stay at Novotel Manaus. We regret that the service did not live up to your expectations, please accept our sincere apologies. Novotel hotels always want to provide the best quality of service...More

Reviewed October 27, 2017 via mobile

Short version: staff does not seem to care, the pool is dirty, the room service food cold and dry and stale, the breakfast buffet not worth it but the rooms are clean and spacious. Long version: We stayed here for 1 night before heading into...More

1  Thank FlorianeLena
Response from ibisManaus, Gerente at Novotel ManausResponded November 4, 2017

Dear FlorianeLena We appreciate your comments to the Novotel Manaus. We were gratified to know that we exceeded your expectations. Your comments are very important as improvement tool and excellence for our services. You will be always welcome and let us know your next stay...More

Reviewed October 15, 2017

We spend just one day/night, on our way to a cruise. We found the hotel very nicely put together, modern looking, clean and with friendly staff. Our room was of a good size, the beds really comfortable. Quality of breakfast and dinner was pretty decent....More

Thank evilalta
Response from ibisManaus, Gerente at Novotel ManausResponded November 4, 2017

Dear Evilalta We appreciate your comments to the Novotel Manaus. We were gratified to know that we exceeded your expectations. Your comments are very important as improvement tool and excellence for our services. You will be always welcome and let us know your next stay...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$37 - US$59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Manaus
#3 Best Value Hotel in Manaus
#3 Green Hotel in Manaus
#7 Business Hotel in Manaus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$37 - US$59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Manaus
#3 Best Value Hotel in Manaus
#3 Green Hotel in Manaus
#7 Business Hotel in Manaus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Add Photo Photos
Traveller (143)
Dining (38)
Room & Suite (22)
Pool & Beach (10)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
Ask a question
DebMur59
March 3, 2018|
AnswerShow all 2 answers
Response from ibisManaus | Property representative |
Hello DebMur59 A hostel reception is 24 hours, there is always someone to greet them.
1
Vote
Google Translation
Brian D
July 5, 2015|
AnswerShow all 2 answers
Response from pereirareis | Reviewed this property |
You can take a taxi or Uber from airport. By taxi R$86,00 more or less. By Uber R$48,00 more or less..
0
Votes
Google Translation
Room Tips
"Rooms looking out to pool area"
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"go for 2nd floor if you can"
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"It can be hard to get one room for a family of 4 (2 adults and 2 children), but it is possible with extra..."
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