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Tropical Manaus Ecoresort

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Tropical Manaus Ecoresort
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2,933 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Sydney, Australia
Reviewed 30 October 2016

Room utilitarian and could be described as Cold War era soviet style luxury decor so expect very basic. Firm bed is big enough to to fit you your partner and five or six children - much bigger than I have ever seen. air cond is on full or off so we needed a blanket. Bathroom basic and functional. Good hot...

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Helpful?
Thank chris f
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). chris f, We thank you for reviewing your stay at the Tropical Manaus Ecoresort. Our guest’s observations are an important tool for us to constantly improve our services and correct operational flaws. We hope for the opportunity to have you as our guest again soon, in your next visit to Manaus. Kind regards, Antonio Maglione Executive Director Tropical...

Houston, Texas
Reviewed 28 October 2016

My husband and I stayed for two nights, one before and one after our trip to into the jungle. Yes, this hotel needs work just as other posts have mentioned. With that said, I don't think I would want to stay anywhere else in Manaus. This place is special, and you can tell it was certainly fabulous back in it's...

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Helpful?
Thank p13marina
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. p13marina, Thank you for taking the time to review your stay at the Tropical Manaus Ecoresort. We are constantly seeking to improve our quality, therefore, feedback from our guests is very valuable to us. We are glad to know you enjoyed your stay, and that our infrastructure and breakfast were positive aspects. Our Hotel was built in colonial...

Reviewed 27 October 2016 via mobile

Remember long ago when this Hotel was Awesome ! They still have lots of spaces, Nice swimming pool, spacious rooms with spacious bathrooms, and a cozy mini zoo inside the hotel! Food & Beverages services have a looong way to improve! It is critical....

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Helpful?
Thank Roberto C
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr. Roberto C, We thank you for taking the time to review your stay at the Tropical Manaus Ecoresort. We highlight that our guest’s observations are an important tool for us to constantly improve our services and correct operational flaws. Regarding the service, the issues reported are below our quality standards, and we have forwarded your comments to the...

Coventry, United Kingdom
Reviewed 24 October 2016

We had to come here after Latam helpfully overbooked our flight, and we were rather excited in the drive up as we saw the 5 star poster, large premises and pools. When you first enter the hotel, the smell hits you. The air conditioning units are constant; you literally can't turn them off in the rooms, clearly to try and...

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Helpful?
Thank cjr555
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). cjr555, We thank you for your comments and are sorry that we did not achieve your expectations. We highlight that our guest’s observations are an important tool for us to constantly improve the quality of our services and correct operational flaws. We would like to clarify that our Hotel was built in colonial style, with furniture made from...

United Kingdom
Reviewed 24 October 2016

We stayed in this hotel for one night on our way to Anavihanas lodge.The rooms were clean and neat.The main problem we had was that there is only one lift which was away from our room.So had to walk a long way to get to the lift and down.We enjoyed the park and the beach areaS.aw many birds. The zoo...

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Helpful?
Thank ThomasUnitedKingdom
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr. ThomasUnitedKingdom, Thank you for taking the time to review your stay at the Tropical Manaus Ecoresort. We are constantly seeking to improve our quality, therefore, feedback from our guests is very valuable to us. Our Hotel was built in colonial style, with furniture made from jacarandá wood, and has 611 rooms distributed in 3 floors, therefore, some rooms...

Reviewed 21 October 2016 via mobile

I've stayed in a lot of hotels in my life but this is probably in my bottom 3. Very expensive but you don't get what you pay for. Musty smelly rooms, on the website they advertise a gym. There is no gym on site. They also advertised 3 restaurants, only 1 was in operation and that was closed at 5pm....

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Helpful?
Thank Jan C
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). Jan C, First of all, we would like to thank you for expressing your opinion about our Hotel, as our customer's reviews contribute to the constant improvement of our services. We are deeply sorry to know that you had a negative impression of our Hotel. We highlight that our guest’s observations are an important tool for us to...

Western Ireland, Ireland
Reviewed 20 October 2016

Only 1 bath towel provided, we requested another 1 and hand towels and after waiting an hour requested them again, in the end they never came! The restaurant food was very poor, pizza was burnt, and the ceaser salad was literally all lettuce! expensive too, service very slow and unfriendly staff in both reception and restaurant. the rooms smell musty...

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Helpful?
Thank michaelaabegao
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). michaelaabegao, We thank you for sharing your impressions about your stay at the Tropical Manaus Ecoresort with us, and are sorry that we did not achieve your expectations. We highlight that our guest’s observations are an important tool for us to constantly improve the quality of our services and correct operational failures. We apologize for the issues regarding...

Reviewed 20 October 2016 via mobile

Long queues at checkin lasting to 1.5 hours after travelling 24 hours was the last thing I expected .No explanation or apologies for long wait. Rooms are tired and in need of an update . Staff not well informed about local area or restaurants and offered no assistance . This is definitely not a 5 star hotel and would not...

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Helpful?
Thank Natasha B
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. Natasha B, We thank you for your comments and are sorry that we did not achieve your expectations. We highlight that our guest’s observations are an important tool for us to constantly improve the quality of our services and correct operational failures. We apologize for the issues regarding service and queue at check-in, and inform that our staff's...

Province of Buenos Aires, Argentina
Reviewed 18 October 2016

I needed a place to stay before and after my 4 days/3 nights in the jungle with another resort, and this hotel was referred. To be fair, the photos make the hotel look so much better than it really is in person. I know the hotel responds to comments saying they are being renovated, but I didn't see any proof...

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Helpful?
Thank TrueEscapeDiscovery
St Petersburg, Florida
Reviewed 14 October 2016 via mobile

The Tropical Manaus Ecoresort is enormous and it's easy to imagine that it must have been fabulous when first built. The hallways and stairways are grand and the grounds are lush. Unfortunately, the hotel has fallen into disrepair and many of the spaces are empty such as the pool restaurant, bistro, spa/fitness room, and shops. There is a pungent odor...

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Helpful?
1Thank WilderW

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Tropical Manaus, a luxury Brazil vacation eco-resort located in the gateway to the majestic Amazon rainforest. An unforgettable experience, Tropical Manaus offers state of the art technology and luxurious accommodations with the magnificence of the rainforest as a backdrop. Experience the exoticism of the Amazon Jungle while enjoying total comfort. Tropical Manaus offers a world class guest experience for hotels in Brazil by placing you right in the Amazon rainforest. ... more   less 

Additional Information about Tropical Manaus Ecoresort

Address: Avenida Coronel Teixeira 1320 | Ponta Negra, Manaus, State of Amazonas 69037-000, Brazil
Region: Brazil > State of Amazonas > Amazon River > Manaus > Ponta Negra
Price Range: $101 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tropical Manaus Ecoresort 4*
Number of rooms: 611
Reservation Options:
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Also Known As:
Tropical Manaus Hotel Manaus
Manaus Tropical Hotel
Tropical Hotel Manaus
Hotel Tropical Manaus
Tropical Manaus Ecoresort Brazil - AM
Hotel Style:
#4 Luxury Hotel in Manaus
#7 Business Hotel in Manaus
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Questions & Answers

Here's what travellers have asked, with answers from Tropical Manaus Ecoresort staff and other travellers.
22 questions
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San Clemente, CA
9 months ago
London
over a year ago
Fort Wayne, Indiana

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Questions? Get answers from Tropical Manaus Ecoresort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room with a view, not one facing a sidewalk. Also, make sure the wifi is working.”
 of 5 bubbles TravelsWithStephen, 23 Feb 2017 | Read review
“Rooms closest to the reception”
 of 5 bubbles isabelladealmeida, 31 Jan 2017 | Read review
“Find another hotel unless absolutely desperate”
 of 5 bubbles 919Laurence, 17 Jan 2017 | Read review
“ask for a room near the lobby much less of a walk”
 of 5 bubbles fisherman65, 14 Jan 2017 | Read review
“To avoid the old rooms because they tend to be moldy.”
 of 5 bubbles AndreCunha, 7 Jan 2017 | Read review
5 of 5