If you’re looking for a hotel in Fortaleza, look no further than Comfort Hotel Fortaleza.
For those interested in checking out popular landmarks while visiting Fortaleza, Comfort Hotel Fortaleza is located a short distance from Praca Dos Stressados (0.3 km) and Praça Luíza Távora (2.3 km).
Comfort Hotel Fortaleza offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.
Fortaleza has plenty of pubs. So when you’re here, be sure to check out popular spots like Beira Mar Grill, Guarderia Brasil, and FabrikaBar 1650, which are serving up some great dishes.
Fortaleza is also home to Memorial da Cultura Cearense, a popular that is not too far from Comfort Hotel Fortaleza.
The staff at Comfort Hotel Fortaleza looks forward to serving you during your upcoming visit.
No bedroom service, old sheets, barely working air conditioning. At check out denied my receipt. There are much better hotels in the area for the same price. The lady at the desk could not explain why they don’t print a receipt so I could send for reimbursement. Personnel lack skills to treat with guests.
Traveling all around we have learned that if you get a good reception, your stay will be just awesome! So, Ms Amanda at the check-in desk, just gave us a wonderful welcome, letting us know what the hotel was all about. We could not ask for more! Her kindness and helpful insight were over the top. Then, the next day, Ms. Kelly and Mr. Rogerio at Breakfast did all they could to make us feel welcome. The rooms are very clean, the place is nice and comfortable (the bed will really put you to sleep!) Our family loved our time there and we hope to come back soon...
We came to this hotel with great expectations based on information on the web but were disappointed with the poor front desk service, housekeeping and the poor restaurant service. We arrive at this hotel early on a Monday and were both very tired. The receptionist was rude, impatient and lacked professionalism. We ended up having to pay an additional R170 for early checkin. Great way to convince me to come back. Often, we had to request housekeeping to clean the room and change the sheets and towels. In addition, there were no iron or ironing boards available in the room. The front desk staff were often inattentive and told us that this is how hotels in Brazil operate.
Clean room, friendly staff. Restaurant service slow, but the hotel stay itself was fine. The breakfast included was great -- lots of fruits, lots of cakes, tapiocas, and other hot items. I would stay there again.
I inadvertently made my reservation through the Comfort website at this hotel for 1 person and not 2. When we tried to check in I was told by the clerk Renaldo that my wife's name wasn't on the reservation and that it wasn't his responsibility to change the reservation from 1 to 2 guests and that she wouldn't be able to check in without me changing the reservation. Unfortunately, as it turns out, I had no way to access my Choice Privileges account. So, they expected me to check in alone and leave my wife standing there or for her to find other accommodations somewhere else. Unbelievable!! This was a Choice Privileges reward night that I spent 16k points on that I had to eat and not getting anything in return. It was a free room using points. There is nothing on my reservation confirmation stating that this is a policy of this hotel . I've been a Choice Privileges member for 19 years and this is the kind of treatment I receive. I had to go to another hotel and pay for a room for my wife and myself. Renaldo just wanted to argue with my wife. We were offended and we felt hassled. It was the most unprofessional experience that I've ever had in 30 years of traveling for business or pleasure and it was the most ridiculous load of garbage that I've ever heard. Stay away from the Comfort Hotel, Fortleza, Brasil.…