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Comfort Hotel Fortaleza

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Rua Frei Mansueto 160, Fortaleza, State of Ceara 60175-070 Brazil
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Traveller (380)
Room & Suite (197)
Pool & Beach (31)

About

#14 of 124 hotels in Fortaleza
Location
Cleanliness
Service
Value
Travellers' Choice

If you’re looking for a hotel in Fortaleza, look no further than Comfort Hotel Fortaleza.

For those interested in checking out popular landmarks while visiting Fortaleza, Comfort Hotel Fortaleza is located a short distance from Praca Dos Stressados (0.3 km) and Praça Luíza Távora (2.3 km).

Comfort Hotel Fortaleza offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available.

The hotel offers 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

Fortaleza has plenty of pubs. So when you’re here, be sure to check out popular spots like Beira Mar Grill, Guarderia Brasil, and FabrikaBar 1650, which are serving up some great dishes.

Fortaleza is also home to Memorial da Cultura Cearense, a popular that is not too far from Comfort Hotel Fortaleza.

The staff at Comfort Hotel Fortaleza looks forward to serving you during your upcoming visit.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish, Portuguese
3,839Reviews20Q+A8Room tips
Traveller rating
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Popular mentions
Sergio V wrote a review Feb. 4
9 contributions
No bedroom service, old sheets, barely working air conditioning. At check out denied my receipt. There are much better hotels in the area for the same price. The lady at the desk could not explain why they don’t print a receipt so I could send for reimbursement. Personnel lack skills to treat with guests.
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Date of stay: February 2021Trip type: Travelled on business
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TheNunesFamily wrote a review Oct. 2019
Carrollton, Georgia140 contributions77 helpful votes
Traveling all around we have learned that if you get a good reception, your stay will be just awesome! So, Ms Amanda at the check-in desk, just gave us a wonderful welcome, letting us know what the hotel was all about. We could not ask for more! Her kindness and helpful insight were over the top. Then, the next day, Ms. Kelly and Mr. Rogerio at Breakfast did all they could to make us feel welcome. The rooms are very clean, the place is nice and comfortable (the bed will really put you to sleep!) Our family loved our time there and we hope to come back soon...
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Date of stay: October 2019
Value
Location
Service
Room Tip: Don't be afraid to ask! If it can be done, the staff will gladly do it!!!
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2 Helpful votes
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Response from ggeralcfo, Recepicionist at Comfort Hotel Fortaleza
Responded Oct. 8, 2019
We are very pleased with your evaluation and compliments! It's great to know that we are on the right track and satisfying our guests 100%. Thank you very much for your feedback, it is important for us to continue with the standard of excellence of our services. We hope to see you soon! Best Regards,
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Jorge N wrote a review Jul. 2019
Toronto, Canada3 contributions3 helpful votes
We came to this hotel with great expectations based on information on the web but were disappointed with the poor front desk service, housekeeping and the poor restaurant service. We arrive at this hotel early on a Monday and were both very tired. The receptionist was rude, impatient and lacked professionalism. We ended up having to pay an additional R170 for early checkin. Great way to convince me to come back. Often, we had to request housekeeping to clean the room and change the sheets and towels. In addition, there were no iron or ironing boards available in the room. The front desk staff were often inattentive and told us that this is how hotels in Brazil operate.
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Review collected in partnership with this hotel
Date of stay: July 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from ggeralcfo, Guest Relations Manager at Comfort Hotel Fortaleza
Responded Aug. 11, 2019
Prezado Hóspede, Obrigado por avaliar nosso empreendimento nas mídias sociais! Seu feedback é super importante para o aprimoramento de nossos serviços e atendimento aos nossos clientes. Esperamos recebê-lo em breve! Atenciosamente, Equipe Comfort Fortaleza
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Kelly wrote a review Jul. 2019
Rio de Janeiro, RJ5 contributions2 helpful votes
Clean room, friendly staff. Restaurant service slow, but the hotel stay itself was fine. The breakfast included was great -- lots of fruits, lots of cakes, tapiocas, and other hot items. I would stay there again.
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Review collected in partnership with this hotel
Date of stay: July 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
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Response from ggeralcfo, Guest Relations Manager at Comfort Hotel Fortaleza
Responded Jul. 11, 2019
Prezado Hóspede, Ficamos muito felizes com todos os comentários em nossa página do Tripadvisor. Com certeza ficaremos a espera de um breve retorno e oportunidade de retribuir seus comentários em nossos serviços. Atenciosamente, Equipe Comfort Fortaleza
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darrylh225 wrote a review Feb. 2019
9 contributions5 helpful votes
I inadvertently made my reservation through the Comfort website at this hotel for 1 person and not 2. When we tried to check in I was told by the clerk Renaldo that my wife's name wasn't on the reservation and that it wasn't his responsibility to change the reservation from 1 to 2 guests and that she wouldn't be able to check in without me changing the reservation. Unfortunately, as it turns out, I had no way to access my Choice Privileges account. So, they expected me to check in alone and leave my wife standing there or for her to find other accommodations somewhere else. Unbelievable!! This was a Choice Privileges reward night that I spent 16k points on that I had to eat and not getting anything in return. It was a free room using points. There is nothing on my reservation confirmation stating that this is a policy of this hotel . I've been a Choice Privileges member for 19 years and this is the kind of treatment I receive. I had to go to another hotel and pay for a room for my wife and myself. Renaldo just wanted to argue with my wife. We were offended and we felt hassled. It was the most unprofessional experience that I've ever had in 30 years of traveling for business or pleasure and it was the most ridiculous load of garbage that I've ever heard. Stay away from the Comfort Hotel, Fortleza, Brasil.
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Date of stay: February 2019
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Stay away from the Comfort Fortaleza
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Response from ggeralcfo, Manager at Comfort Hotel Fortaleza
Responded Feb. 7, 2019
Dear Guest, Thank you for your feedback as it helps to improve the quality of our hotel. Reservations made by websites other than the hotel itself can not be changed. We only tried to charge the difference in the daily rate for his wife in whom there was no agreement. We understand your dissatisfaction and we are at your disposal in case of doubt. We look forward to your visit and we can. Regards, General Manager Comfort Hotel Fortaleza
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PRICE RANGE
US$37 - US$78 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of CearaFortaleza
NUMBER OF ROOMS
232
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Frequently Asked Questions about Comfort Hotel Fortaleza
Which popular attractions are close to Comfort Hotel Fortaleza?
Nearby attractions include Praca Dos Stressados (0.3 km), Jardim Japones de Fortaleza (0.2 km), and Royal Náutica Turismo (0.4 km).
What are some of the property amenities at Comfort Hotel Fortaleza?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Hotel Fortaleza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Hotel Fortaleza?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Comfort Hotel Fortaleza?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Hotel Fortaleza?
Conveniently located restaurants include Coco Bambu Frutos do Mar, Vignoli Fortaleza – Virgílio Távora, and El Chancho.
Are there opportunities to exercise at Comfort Hotel Fortaleza?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Comfort Hotel Fortaleza?
Yes, dry cleaning and laundry service are offered to guests.
Does Comfort Hotel Fortaleza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Comfort Hotel Fortaleza?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Comfort Hotel Fortaleza?
Many travellers enjoy visiting Mercado dos Pinhões (2.8 km), Centro de Turismo do Ceara (4.3 km), and Estoril (3.1 km).