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Novotel Fortaleza

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975 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Bucharest, Romania
Reviewed 1 week ago

The hotel may be close to the beach, but not in the good part. In the afternoon I saw two teens shooting up drugs behind a plywood board in a vacant lot just one half block from the hotel. At night, a transvestite pick pocket went for my cell phone just one street over from that. The two advertised nearby...

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Thank Tom B
cotia
Reviewed 3 weeks ago

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Helpful?
Thank leikof
Novotel F, Coordenadora de Qualidade at Novotel Fortaleza, responded to this review

London, United Kingdom
Reviewed 6 October 2016 via mobile

We stayed at the hotel for 7 nights whilst visiting Fortaleza area. The staff were very friendly but that was the only positive thing to be said. We booked a room with sea views and was disappointed to find yes there was a sea view but most of the views were interrupted by many high hotels and apartment blocks. The...

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Thank recife233
Novotel F, Coordenadora de Qualidade at Novotel Fortaleza, responded to this review

Dear Recife233, Thank you for taking the time to tell us about your experience at the Novotel Fortaleza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would...

Miami, Florida
Reviewed 29 September 2016

This hotel it's nice to stay in Fortaleza if you wanna stay next to the beach (02 blocks to the beach). With a great staff, comfortable room with amazing beach view. Amenities with "Natura" brand, with good quality for use in Bathroom. Fortaleza is a dangerous city, I suggest don't walk around the hotel mainly at night. I recommend go...

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Helpful?
Thank chshenrique
Novotel F, Coordenadora de Qualidade at Novotel Fortaleza, responded to this review

Dear Chshenrique, We very much appreciate your comments regarding your stay at the Novotel Fortaleza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Sao Paulo, SP
Reviewed 15 September 2016

This property is clearly under the franchise standards in Brazil. The overall sensation is that you are at a good Mercure, but not at a Novotel. The hotel is clean, has a friendly staff, and an average restaurant, which offers a fair breakfast, dinner and room service. For breakfast you can order tapioca (traditional manioc pancake) with a choice of...

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Thank SilvioT
Novotel F, Gerente at Novotel Fortaleza, responded to this review

Dear Silvio, We very much appreciate your comments regarding your stay at the Novotel Fortaleza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As...

Reviewed 9 August 2016

Bedrooms and toilets clean, swimming pool and restaurants perfects. Location, if you are going on business issue is pretty good, however if going for holiday you have to walk till "beira mar" avenue which isn't safety during the night.

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Thank Ricardo M
Novotel F, Coordenadora de Qualidade at Novotel Fortaleza, responded to this review

Dear Ricardo M, We very much appreciate your comments regarding your stay at the Novotel Fortaleza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Haguenau, France
Reviewed 21 July 2016 via mobile

I choose that hotel as a platinum member from the accord group. The ocean view room is not wonderful as the view is partly hidden by big buildings...the warm welcome was not there ( I had to ask for the free welcome drink). The all building seems to be old...rooms and breakfast were correct and average for a Novotel

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Thank Hugues S
Alpharetta, Georgia
Reviewed 9 July 2016 via mobile

The staff I encountered were very nice, about half of them spoke English. This hotel is a few blocks back from the beach, you can walk though I wouldn't at night, it's quite dark. The rooms were average and had a balcony, mine overlooked some buildings and then the ocean which was great. The problem is the balcony is concrete...

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Thank Annette T
Novotel F, Coordenadora de Qualidade at Novotel Fortaleza, responded to this review

Dear Annette T, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 4 June 2016 via mobile

I had an ok experience at this hotel. I felt that while they gave us a great breakfast spread and answered all of my questions in English, I think they have a lot of work to do on the details of the room and the hotel. The furnishings in the room and the hallways were dingy and not very contemporary....

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Thank Dan K
Recife, Brazil
Reviewed 23 February 2016

All attendants are attentive, including room service!! The customer service is very good, as all involved in dealing with customers are attentive and pro active. The reception seeks to explain the entire hotel operation and what mme drew more attention was the attendance of the room maids, and make thoughtful umm excellent service.

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Thank Regiscampos

444 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access

Additional Information about Novotel Fortaleza

Address: Rua Doutor Atualpa Barbosa Lima 500 | Meireles, Fortaleza, State of Ceara 60115-015, Brazil (Formerly Hotel Blue Tree Premium Fortaleza)
Region: Brazil > State of Ceara > Fortaleza
Price Range: $81 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Fortaleza 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Novotel Fortaleza Ceara, Brazil
Hotel Style:
#3 Luxury Hotel in Fortaleza
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Fortaleza staff and other travellers.
5 questions
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Questions? Get answers from Novotel Fortaleza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors with beach view.”
 of 5 bubbles SilvioT, 15 Sep 2016 | Read review
“Rooms in the upper floor could be quitter.”
  • Bed room
 of 5 bubbles chandana_silva, 26 Dec 2015 | Read review
“swimming pool is small”
  • city view from the rooftop
  • view from the balcony
  • small balcony
  • nothing special, but the shower works alright
  • safe deposit box and limited room for clothes
  • flat TV and minibar
  • nothing special, but ok
 of 5 bubbles TheReliant1000, 15 Nov 2015 | Read review
“Ask for a room in the executive floor for a nice view of the ocean”
 of 5 bubbles PrettoMauricio, 5 Nov 2014 | Read review
“Upper-floor rooms are probably best for sea-view”
 of 5 bubbles DuncanJB, 17 Oct 2014 | Read review
5 of 5
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