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Hotel was very clean and comfortable. Staff was very friendly. Dined at the Vince Lombardi Restaurant. Food was very good and our waiter was very knowledgeable about the menu and made good recommendations.More
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Response from Andrea G, Public Relations Manager at Red Lion Hotel Paper ValleyResponded March 12, 2018
Thank you for your feedback and for taking the time to tell us about your positive experience.
We are delighted to know that you enjoyed our very clean and comfortable facility and your dinner at Vince Lombardi's Steakhouse. We look forward to your next stay!...More
Where to begin. Booked the “Premier” room - so it was on the third floor accessible only by key card, waste of money. Hotel is very very dated. Graying silk plant in the room was symbolic of our stay. Shower had that added bonus of...More
Response from RadissonMgmt, Front Office Manager at Red Lion Hotel Paper ValleyResponded March 6, 2018
Thank you for taking the time to provide us with some valuable feedback re: your recent stay with us. I am very sorry to hear of your concerns about the hotel and your guest room. I have shared your response with our team...More
Great Downtown Location, Nice property but is dated. Advised that major renovations are forthcoming. Rooms were clean and comfortable but aging. The hotel staff is excellent, friendly, & attentive as were the bar and restaurant personnel.
Do not stay here unless you plan to be quiet and asleep by 9pm. Awful security team with no sense of guest courtesy whatsoever. I have never been treated so poorly as I was here and I was in the service industry for 20 years!...More
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Response from RadissonMgmt, Front Office Manager at Red Lion Hotel Paper ValleyResponded February 23, 2018
Thank you for reaching out to us about your concerns with our security team. They generally are very happy and helpful to all guests so I am sorry to hear that the service you received was anything but this. I know there can...More