Excellent staying, except the room was not ready when I came in... in addition, the service is usually excellent, since the check in up to check out. Localization is perfect for me considering the location I work when I´m in Vitória
In over 35 years of travel to Brazil. I have enjoyed staying in dozens of lodgings from no star to 5 star ... but this is the hotel was the first that did not offer a complimentary morning breakfast - not even a cup of coffee in a country where cafezinho is a staple and intrinsic to Brazil's sense of hospitality. Another first: pay for your stay in full as you check in. Is this a new trend or a ... way of saying we are so understaffed that at least this way you wont even have to try to bother us on your way out? Certainly it was not "welcome to our hotel". Vitória is not a major holiday destination... but the hotel was terribly and constantly understaffed. The lone front desk clerk had a line all the time every time we went through the lobby save late at night. Furthermore, why should a hotel boast a policy of fixing anything that is not right within 15 minutes if they cannot even staff their front desk so you can be acknowledged in 20? Neither the phone nor the safe were working in our room, so once we finally got their attention, we were told that nothing could be done until the next day. Oh well... there went another hour of our time in Vitoria. In defense of hotel staff, I will state that each individual was kind and attentive - there just were not enough to attend to all the hotel guests. I had studiously avoided Ibis hotels in Brazil because I was told by a travel agent that they were foreign owned and sought to cut costs, but a travel companion made our reservations for this visit... and my suspicions were confirmed. This is a cheap hotel (chain) that tries to present a contemporary image... but cuts back on everything possible, even the ubiquitous cafezinho.…
Great location. Very close to major pubs and restaurants. 10 minutes from Airport and several options for night life. Very cozy. The restaurant menu offers several dinner options of all kind of meals.
Cheap hotel with free parking and quite close to a little, fun, bar area full of life. Room was a bit disappointing though - Check in took forever. Seems to be too many forms, too much typing. Probably 30-40 minutes given one person at the desk and lots of traffic. Need more people for a Saturday night!! We lost a chunk of our evening queuing. - Bathroom door does not close - uncomfortable given I was sharing a twin. - A/C would blow right onto one of the twin beds. Swing broken so could not divert the A/C. Spent whole night with my head under the covers!
Just a basic ibis. Good service, decent breakfast, nice bed but old room. The mini bar is a bit noisy and the AC is old. Location is perfect. It has free secure parking with direct access to the rooms by elevator.
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