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Furniture is filthy. Patio doors won't lock. Called maintenance after trying 5 other rooms. Their solution - put a couple of screws in the door jamb to block sliders.
Staff doesn't seem to care. The person who was helping me just left. I guess it...More
Thank Al W
Response from ahmpinto, Manager at Grand Mercure Brasilia EixoResponded 6 April 2017
Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Grand Mercure, we strive to provide...More
Generally decent typical Mercure, rooms a little 'used', but nice and clean, quiet, balcony. Wifi works fine, good breakfast. Not all staff speak English, so if you are not Brasilian/Portuguese/Spanish speaking you may need a little patience (ou bem, apprender algumas palavras em PT;)More
Response from ahmpinto, Manager at Grand Mercure Brasilia EixoResponded 29 March 2017
Thank you for taking the time to give us your feedback about your stay at our hotel, I will look into the point you raised personally regarding the English language, and in the meantime, I hope we can welcome you back to Grand...More
US$58 - US$100 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#4 Luxury Hotel in Brasilia
#11 Romantic Hotel in Brasilia
#13 Family Hotel in Brasilia
#16 Business Hotel in Brasilia
Non-Smoking Rooms ,
Number of rooms
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