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Melia Brasil 21

CancelonUS$68*
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#10 of 56 Hotels in Brasilia
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$86*
US$68*
Great Deal
US$73*
US$73*
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Melia Brasil 21
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2,584 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Reviewed 2 weeks ago

Stayed here for a total of over 20 nights within 3 months. Strictly a business hotel - standard room is clean with hard surface floor and bathroom has shower only not tub. Prostitutes at hotel lobby. Food was typical hotel food. Pool was too small and poorly located for swimming. Hotel facing main roads and noisy.

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Helpful?
Thank Betty S
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Betty S Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our...

Reviewed 3 weeks ago

Nothing works here. The mini bar was empty. It was never stocked. The air conditioning made so much noise I could not hold a meeting in my suite. The safe was broken. There was no maid service. Dirty towels were not replaced. The bed was not made. The internet service was spotty. Nobody answered the phone. Room service took forever....

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Gustavo P
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Gustavo Mayo, I would like to kindly ask you to accept our apologies for the inconveniences during your stay with us. Let me reassure you that we have already taken all the necessary measures in order to avoid this kind of incident and to improve the level of our services. We apologize for the inconveniences with the non-stocked minibar...

Philipsburg, St. Maarten-St. Martin
Reviewed 3 weeks ago

Enjoyed staying at the Melia21. Clean and quiet rooms, nice executive lounge, very friendly and helpful staff. The TV Tower, a large mall (with food court) and a gas station with small convenience store are all located within walking distance. The area around the hotel and mall seem busy and relatively safe even at night. Would certainly stay there again.

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Helpful?
Thank DutchTree
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear DutchTree, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. Take this opportunity to thank your comments, which help to improve our services. Kind Regards, Jacques Bezençon - General Manager

Gainesville, Florida
Reviewed 3 weeks ago via mobile

This was my fourth time staying at this hotel, and it will be my last. This was a challenging week that tested my patience. I had two incidents with people trying to enter my room in error. The night manager was apologetic, but couldn't really offer an explanation. After reporting the incidents to my employer, the manager wrote to me...

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Helpful?
Thank Amanda W
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Amanda W I would like to kindly ask you to accept our apologies for the inconvenience about some services were closed during your stay with us. Let me reassure you that we have already taken all the necessary measures in order to avoid this kind of incident and to improve the level of our services. The satisfaction of our...

Reviewed 27 March 2017

I stayed at the hotel for three nights on a business trip, and found it completely adequate. The room was comfortable and the wifi worked well. The greatest disappointment was the breakfast. Staff rarely interacted with guests, and when they did, I never saw a smile. On two of the three days, no one welcomed me when I arrived at...

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Helpful?
Thank Dan G
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Dan G Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our...

Winnipeg, Canada
Reviewed 19 March 2017

I have mixed reviews about this property. I stayed in Block D which is the newer renovated block. Check in was great and I was able to check in early with no issue. My room while small was comfortable and up to date, I was shocked to see that the hotel charges 6 real for a Nespresso coffee My room...

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Helpful?
Thank Kim L
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Kim L, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our...

Warsaw, Poland
Reviewed 14 March 2017

Not first stay in Melia, but first in business hotel that company. Modern and comfort, great rest after very, very long trip from Europe. Worth it's price, clean and spacy room, wonderfull brakfast. Very nice Staff, clear information both in reception and in the room.

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Helpful?
Thank Tomasz_z_Warszawy
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Tomasz_z_Warszawy, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Jacques Bezençon General Manager

Port of Spain, Trinidad
Reviewed 3 March 2017

Both accommodation and services were great, right in the heart of activities, close to restaurant , beauty shop etc. Well kept, clean interior, noise free stay. Lovely view from the top floors , bilingual staff make the stay more enjoyable. Thank You

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Helpful?
Thank Phyllis M
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Phyllis M, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Sincerely, Jacques Bezençon General Manager

Reviewed 20 February 2017

I arrived in the morning and found out that I had forgotten my briefcase in the taxi that brought me to the hotel. Three persons, Marília, Sebastiao and Nelson took care of this terrible problem. Started making calls and in a short period of time they were able to find the cab driver who brought my computer and other important...

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Helpful?
Thank Martin F
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Martin F, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Jacques Bezençon General Manager

San Francisco, California
Reviewed 17 February 2017

The rooms are clean, the dining at Norton is ecellent and the people are very friendly. I would recommend this hotel for business trips at any towers, A, D or B. Close to a mall and feels pretty safe.

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Helpful?
Thank 246cyril
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear 246cyril, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Jacques Bezençon General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Melia Brasil 21

Address: SHS Quadra 6 - Bl. B, D & F | Asa Sul, Brasilia, Federal District 70316-000, Brazil
Region: Brazil > Federal District > Brasilia
Price Range: $103 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Melia Brasil 21 4.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Melia Brasil 21 Hotel Brasilia
Melia Hotel Brasilia
Sol Melia Brasilia
Melia Brasil 21 Brasilia, Brazil
Hotel Style:
#6 Family Hotel in Brasilia
#6 Romantic Hotel in Brasilia
#8 Luxury Hotel in Brasilia
#8 Business Hotel in Brasilia
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Questions & Answers

Here's what travellers have asked, with answers from Melia Brasil 21 staff and other travellers.
15 questions
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Questions? Get answers from Melia Brasil 21 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book D block”
I9468WIkiml, 19 Mar 2017 | Read review
“the higher, the better”
Tomasz_z_Warszawy, 14 Mar 2017 | Read review
“top floor, give a great view of the immediate surroundings , plus its quieter”
837phyllism, 3 Mar 2017 | Read review
“Select a room in Block "D" if possible.”
W8913IOalank, 15 Feb 2017 | Read review
“Away from the lift...noisy.”
grbr07, 4 Dec 2016 | Read review
5 of 5
Cancelon
US$68* /night
View Deal
Hotels.comUS$73
TripAdvisorUS$73
HotelQuicklyUS$86
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Prices are for 1 room, 2 adults
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