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It is not a 5 star. 2.5 not more. Arrived late. 10 PM. Accor member. Room with no air conditioned working. Had to change rooms. Next day had to ask the housekeeper to please put a soap for the bathroom, since there was only one...More
Response from Luciano M, Assistente de Recepção at Windsor Plaza Brasilia HotelResponded 4 weeks ago
Luciano M, Assistente de Recepção de Windsor Plaza Brasília Hotel, respondeu a esta avaliação
At Windsor Plaza Brasília our teams and service is something we are very proud of, after reviewing the investigation process of your complaint, with all departments we realized that...More
We usually stay at other hotels when in Brasilia for business - but decided to try the Windsor. They offered early check in for my entire team (about 10 people arriving different days) which is important when you land at 7:15 in the morning. They...More
Response from Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia HotelResponded 19 May 2017
Thank you for sharing your feedback about your stay, we are glad to note that you appreciated the service and the staff however we are disappointed to learn that you were not fully satisfied with some aspects of your room.
Guest satisfaction is...More
We recently traveled to Brasilia on business and wanted to stay fairly close to the Congress / Convention Center. We stayed in a Club Superior Executive Room, which was very nice and spacious. The Club Lounge was most enjoyable with good food and drink and...More
Response from Luciano M, Assistente de Recepção at Windsor Plaza Brasilia HotelResponded 14 May 2017
Thank you for taking the time to share your feedback. I am delighted to see that you had a great stay with us and hope the team and I have the opportunity to welcome you back again.
I stayed at Windsor Plaza for 2.5 weeks. The staff were superb - always helpful and happy. The room (a suite) was large and comfortable but not recently renovated. Good choice of shops and restaurants nearby made day-to-day living easy, and eating at hotel was...More
Thank A TripAdvisor Member
Response from Luciano M, Assistente de Recepção at Windsor Plaza Brasilia HotelResponded 26 March 2017
Thank you very much for taking your time to write this lovely review. We are really pleased to hear that. Our team always try their best to make our guests feel like home and enjoy their stay.
Alexandre Esmeraldo - General...More
THE pet lover hotel in Brasilia!
I brought my seven-month old female Maltese, Firoozeh, to Brasil because she is part of the family. The search for a hotel was frustrating because most hotels' websites do not take pride in being pet friendly. Brazilians are slowly...More
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Response from Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia HotelResponded 20 March 2017
Thank you for your kind review! So much appreciated by the team and just wonderful to read that you found the service to be "impressive" and the hotel to be "the best pet hotel in Brasília"!
We hope to see you again one...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$99 - US$159 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Spa Hotel in Brasilia
#2 Luxury Hotel in Brasilia
#4 Romantic Hotel in Brasilia
#4 Business Hotel in Brasilia
Family Rooms ,
Accessible rooms ,
Number of rooms
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