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Ouro Minas Palace Hotel

Preferred HotelsUS$79*
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Certificate of Excellence
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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3,156 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Turin, Italy
Reviewed yesterday NEWvia mobile

A little bit old style but very good in service and accommodation. Need to refurbish furniture that seems to be a little bit too le style. But everything was ok. The gym is poor and a little bit old. Good the swimming pool

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Helpful?
Thank marcocomoglio
Santiago, Chile
Reviewed 1 week ago

This is advertised as a 5 star hotel. I would say it is 4.5 stars. Very clean, attentive staff, and very courteous, you will enjoy it. Good facilities, and nice architecture, with an open court in the middle. Nice spatious rooms. Good WiFi. I would say the the breakfast is good but not fantastic, hence my 4 stars only. Having...

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Helpful?
Thank Caius P
london uk
Reviewed 4 weeks ago

We went for a luxury double - the picture on the Expedia website of the room was nothing like our room - in fact it was just the same as a standard room but on a higher floor - fortunately we had not paid much for the hotel which I think is the only 5 star hotel in Belo Horizonte....

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Helpful?
Thank ast1963
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Dear Guest, First, we appreciate your comment and your considerations. They help us improve our services and products continuously. We look forward to welcome you again soon and be able to present you the necessary improvements that were made from comments like yours. Kind regards, Monaline Alvarenga Marketing e Relacionamento com Clientes +55 (31) 3429-4763 monaline@ourominas.com.br

Reviewed 5 weeks ago via mobile

Very good experience!!! Hotel very clean nice rooms very comfortable, very nice restaurant. Great food !!! Really recommend for all kind of person business or family vacation , with some lucky you can meet some famous soccer players that are always over there.

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Helpful?
Thank Rafael F
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Rafael, We are very happy and honored to know that we could meet your expectations. Be assured that your comment will be celebrated with our entire team. We look forward to welcome you again soon. Kind regards, Monaline Alvarenga Marketing and Relationship with Customers +55 (31) 3429-4763 monaline@ourominas.com.br

London, United Kingdom
Reviewed 19 April 2017

I've stayed in Belo Horizonte quite a few times, the Company I worked for has three factories located here so I have been here quite a few times. No five star hotels in Belo, this is about the best hotel in Belo. Very good hotel, great friendly staff and the whole hotel has a very nice feel about it. I...

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Helpful?
Thank markhoman1962
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Mark, We are very happy and honored to know that we could meet your expectations. Be assured that your comment will be celebrated with our entire team. We look forward to welcome you again soon. Kind regards, Monaline Alvarenga Marketing and Relationship with Customers +55 (31) 3429-4763 monaline@ourominas.com.br

Reviewed 27 March 2017 via mobile

The best Hotel I ever stayed.... Very good organization and help people. Clean rooms, professional people, good restaurant, pool, piano bar, events rooms, and gyms. Thank you Kelvin.. you are the best too.

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Helpful?
Thank Dra D
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

We are very happy and honored to know that we've met your expectations. On your next stay, be sure to enjoy all that Ouro Minas has for you. We offer some special services such as: Welcome Drink, Pillow Menu, Personal Trainer, Concierge, among other special treatments, at no additional cost. We look forward to welcome you again soon. Kind regards,...

Rio de Janeiro, RJ
Reviewed 1 February 2017

Wonderfull service, very well located hotel, a rich and filling breakfast. Luxurious accommodations, and excellent bedding clothes Staying at Ouro Minas was a fantastic experience for me. I recommend it to everyone looking for hotel in Belo Horizonte.

Review collected in partnership with this hotel
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Helpful?
Thank Patrick P
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

First, we appreciate your comment and your considerations. They help us improve our services and products continuously. We look forward to welcome you again soon so you can check all innovations we made from comments like yours. Kind regards, Monaline Alvarenga Marketing and Customer Relations +55 (31) 3429-4763 monaline@ourominas.com.br

Reviewed 31 January 2017 via mobile

Great beds and pillows.... However the hotel itself is a bit old.... The ac unit is great during the day BUT at night you fry... I suspect they have a central control that brings up all the units at night... All you have is a fan. The bathrooms are clean BUT our toilet needed to be serviced over 5 times...

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Helpful?
Thank Dee M
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review
Google Translation

Lamentamos imensamente por não termos conseguindo atender sua expectativa. Todos os pontos levantados serão repassados às gerências responsáveis para que...

Reviewed 22 January 2017 via mobile

Well located, reasonable food and very slow lift and internet connection, friendly and comfortable place. The restaurant buffet is reasonable, very good conference facilities. A good option for a easy business trip, if you need more and faster business facilities that is not your place

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Helpful?
Thank Ivan C
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

First, we appreciate your comment and your considerations. They help us improve our services and products continuously. We look forward to welcome you again soon so you can check all innovations we made from comments like yours. Kind regards, Monaline Alvarenga Marketing and Customer Relations +55 (31) 3429-4763 monaline@ourominas.com.br

Reviewed 10 January 2017

Desde o primeiro minuto, até a nossa despedida, nos sentimos tão bem-vindos quanto em nossa própria casa! Com destaque para a extraordinária equipe de Recepção, todos os colaboradores do hotel foram sempre muito gentis, genuinamente sorridentes e extremamente prestativos, sem nenhuma exceção, nos deixando com a nítida sensação de 'queríamos ficar mais' e 'com certeza voltaremos'. Com uma cama maravilhosa,...

Review collected in partnership with this hotel
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Helpful?
Thank Rafael_m_Chaves
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review
Google Translation

Nós é que agradecemos por ter disponibilizado seu tempo para nos fazer esta avaliação tão positiva. Ficamos muito felizes em...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Ouro Minas Palace Hotel

Address: Avenida Cristiano Machado 4001, Belo Horizonte, State of Minas Gerais 31160-413, Brazil
Region: Brazil > State of Minas Gerais > Belo Horizonte
Price Range: $102 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ouro Minas Palace Hotel 4.5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Ouro Minas Palace Hotel Belo Horizonte, Brazil
Hotel Style:
#1 Luxury Hotel in Belo Horizonte
#1 Business Hotel in Belo Horizonte
#1 Romantic Hotel in Belo Horizonte
#1 Family Hotel in Belo Horizonte
#3 Green Hotel in Belo Horizonte
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Questions & Answers

Here's what travellers have asked, with answers from Ouro Minas Palace Hotel staff and other travellers.
14 questions
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Questions? Get answers from Ouro Minas Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of the street is nice at night time.”
caiusp, 17 May 2017 | Read review
“Upgrade to an Executive room, not much more than a standard room”
markhoman1962, 19 Apr 2017 | Read review
“Á partir do 10° andar”
PatrickP242, 1 Feb 2017 | Read review
“higher floors offer a better view. All have new beds that are very comfortable”
144philipv, 20 Jul 2016 | Read review
“All rooms are reasonably priced so chose the one right for you. All rooms have views of the city so I preferred I higher floor room.”
NancyJo419, 15 Jun 2016 | Read review
5 of 5
Preferred Hotels
US$79* /night
View Deal
Booking.comUS$94
Hotwire.comUS$91
Expedia.comUS$89
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*Disclaimer
Prices are for 1 room, 2 adults
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