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Serrana Palace Hotel

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100 Reviews from our TripAdvisor Community

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Showing 3: English reviews
Winston Salem, North Carolina
Level Contributor
1,338 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
Reviewed 16 July 2014

I am in Belo Horizonte, Brazil for the next two weeks visiting friends so I was searching for a centrally located hotel at a moderate price. This is a nice hotel but it has seen it's best days somewhere in the distant past. Everything in it is dated especially in the rooms (here they call them apartments). I was in... More 

Helpful?
Thank Frank d
Brasil,France
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 26 March 2012

This is an old hotel, with some repairs, but not good, the bathroom is awful, windows also, well its not a good option and is expensive.

Helpful?
1 Thank brazserioustraveller
Jailson Costa j, Gerente geral at Serrana Palace Hotel, responded to this review

Thank you for your comment the hotel went through a general reform to better serve them Best Regards, JAILSON COSTA GENERAL MANAGER More 

Travellers are raving about these Belo Horizonte hotels

Rio de Janeiro, RJ
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 13 May 2011

Old, expensive, noisy, poor breakfast, very small room, noisy air conditioner, out dated, slow elevator service

Helpful?
Thank mistereletronic
Jailson Costa j, Gerente geral at Serrana Palace Hotel, responded to this review

Thank you for your comment the hotel went through a general reform to better serve them Best Regards, JAILSON COSTA General Manager More 

42 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Serrana Palace Hotel

Address: Rua Goitacazes, 450, Belo Horizonte, State of Minas Gerais 30190-050, Brazil
Region: Brazil > State of Minas Gerais > Belo Horizonte
Hotel Class:3 star — Serrana Palace Hotel 3*
Number of rooms: 116
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Also Known As:
Serrana Palace Hotel Belo Horizonte, Brazil
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Questions & Answers

Here's what travellers have asked, with answers from Serrana Palace Hotel staff and other travellers.
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Questions? Get answers from Serrana Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms are noisy if the face the outside. Mine was in the 9th. floor and I could hear people talking on the streets below.”
 of 5 bubbles Frankslink, 16 Jul 2014 | Read review
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