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Mercure Curitiba Batel

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1,090 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Reviewed 1 week ago

When you enter to the hotel you see well design, but the rooms has to be renovated. Old furniture. My room was having a strange smell. Wi-fi is also very slow and disconnecting from your device frequently.

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Helpful?
Thank Kerim P
Reviewed 3 March 2017 via mobile

The hotel is generally what you expect from a Mercure hotel. The location is great and it is easy to go around. The usual gym is well equipped and the pool is - more - or less standard. Breakfast is marvellous... one thing you don't want to miss.

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Helpful?
Thank Maxx M
Mercure-Batel, Gerente de recepção at Mercure Curitiba Batel, responded to this review

Dear Maxx We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 6 January 2017 via mobile

Dear all - do not ever dream of staying at this hotel! Staff are rude and the check-in process took 1 hour!!!! Making this this even worse was the fact that i had made the express check-in on-line. This is by far the worst experience I have ever had at an Accor hotel.

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Helpful?
Thank Kent J. Mason H
Mercure-Batel, Gerente de recepção at Mercure Curitiba Batel, responded to this review

Dear, Kent Thank you for taking the time to tell us about your experience at the Mercure Curitiba Batel Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Mechelen, Belgium
Reviewed 15 November 2016 via mobile

I had a very big room, with all the necessary facilities. One day the wifi was not working properly, but this was solved later on, so i suppose just a little hikup in the system. The service at checkin, reception, restaurant, .... was extremely friendly and pleasant. Good location close to some shoppings.

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Helpful?
Thank Hans J
Mercure-Batel, General Manager at Mercure Curitiba Batel, responded to this review

Dear Mr. Hans, Thank you for taking your time to write us such a nice review. We will share your comments with our staff. It's always a pleasure to receive positive feedback. We hope to see you again soon. Best regards, Vagner Freitas, General Manager Mercure Curitiba Batel

Carmel, Indiana
Reviewed 7 November 2016

After 2 bad stays in this city at other hotels we tried Mercure and it was great. From the staff parking your car to the friendly people at the desk we felt welcome the entire time. The place was very clean (outside/lobby/elevator/rooms/hall/dining) and comfortable. The rooms included a refrigerator, desk, closet, safe, cable tv, comfortable bed, extra pillows, and a...

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Helpful?
Thank admiralscommander
Mercure-Batel, General Manager at Mercure Curitiba Batel, responded to this review

Dear guest, Thank you for such a kind review of our hotel. We are glad you had a pleasant experience following a few "not so good" ones. We hope to welcome you back soon. Best regards, Vagner Freitas General Manager Mercure Curitiba Batel

High Point, United States
Reviewed 20 October 2016

The hotel is located 20 minutes from airport . Location of hotel provides great walking opportunities to local parks and several large malls. If you want to take the bus , the bus stop for main line travel is located several minutes away from hotel. A large grocery store is located only minutes away. The hotel offers a fantastic breakfast...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David S
Mercure-Batel, General Manager at Mercure Curitiba Batel, responded to this review

Dear Mr. David S, Thank you for the great review of our hotel. It's a pleasure to hear that you enjoyed your stay and our breakfast buffet & staff! We hope you welcome you back soon! Best regards, Vagner Freitas General Manager Mercure Curitiba Batel

Seoul, South Korea
Reviewed 4 October 2016

When I checked in, there were many staff in reception but nobody called me actually even though I approached in front of them nobody received me they just glanced at me. So I asked to them "Can I check in here?" "Who can help me to check in?" and then one staff received me but I thought that nobody wanted...

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Thank Nevercrywolf
Mercure-Batel, General Manager at Mercure Curitiba Batel, responded to this review

Dear Mr. Nevercrywolf, I'm sorry you had a bad experience with our front desk staff. I can assure you that everyone is certainly welcome at Mercure Curitiba Batel, and I hope you will give us another chance to make a better impression. Thank you for telling us our problems, and I hope to welcome you back soon. Best regards, Vagner...

Concepcion, Chile
Reviewed 11 July 2016

The hotel has a good location for having dinner after work, many options close by plus a shopping mall also really close. WIFI works fine thru the hotel and breakfast is fine. Not many other options besides what I mention. The price is fine for the product you get and the service is good, people is really nice. The rooms...

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Helpful?
Thank JibberChile
Mercure-Batel, Gerente de recepção at Mercure Curitiba Batel, responded to this review

Dear JibberChile, We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sao Paulo, Brazil
Reviewed 22 June 2016

Located in a quiet neighborhood. Near the Curitiba and Crystal Malls. Easy access to walk to restaurants.The staff was very friendly, nice service and amenities. Good cost-effective Great shower and room. Good gym.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ClaudiaTVM
Mercure-Batel, Gerente de recepção at Mercure Curitiba Batel, responded to this review

Dear Claudia, We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Curitiba, PR
Reviewed 21 June 2016

Reception, parking staff - amazing! Unfortunately kitchen staff were consistently not good. Ordinary breakfasts, dinners ++. We had a 2 bedroom apartment - long term & sadly long term stays highlight their inefficiencies. We had to move hotels to Nooma. Happy here for now. Wonderful.

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Thank joncox811
Mercure-Batel, Gerente de recepção at Mercure Curitiba Batel, responded to this review

Dear joncox811, Thank you for taking the time to tell us about your experience at the Mercure Curitiba Batel Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The hotel is located in Batel, one of the city's most upmarket districts, close to the Curitiba and Patio Batel shopping centers and full of bars, restaurants and businesses. It is 11.2 miles (18 km) from Afonso Pena Airport in São José dos Pinhais. Facilities include an indoor swimming pool, fitness center and business center. Enjoy a delicious snack at the Allure Restaurant and Lounge Bar. Four meeting rooms with a maximum capacity of 90 people. ... more   less 

Additional Information about Mercure Curitiba Batel

Address: 1177 Alferes Angelo Sampaio Street, Curitiba, State of Parana 80420-160, Brazil
Region: Brazil > State of Parana > Curitiba > Batel
Price Range: $96 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Curitiba Batel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Mercure Curitiba Batel Brazil
Hotel Style:
#6 Luxury Hotel in Curitiba
#16 Business Hotel in Curitiba
#21 Family Hotel in Curitiba
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Curitiba Batel staff and other travellers.
5 questions
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Questions? Get answers from Mercure Curitiba Batel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't say hello at the reception.”
Nevercrywolf, 4 Oct 2016 | Read review
“Is a bit noisy, make sure to get a high floor room”
JibberChile, 11 Jul 2016 | Read review
“If looking for a pool, sauna, nice dining, good gym, - look elsewhere. After 17 months there we needed to move.”
joncox811, 21 Jun 2016 | Read review
“Rooms up to 8th floor are better, the hotel is on a busy and congested street.”
EduardoGuilherme, 23 May 2016 | Read review
“As hig as possible and on the south side. It is not a hotel for families or even couples”
Grizzo2014, 20 May 2016 | Read review
5 of 5