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Bourbon Cataratas Convention & Spa Resort

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2,194 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Fort McMurray, Canada
Reviewed 29 November 2016

We were on a tour group and staying across the street from this hotel. However we spent our time at this hotel for meals and drinks This hotel had a really nice ambiance and we wished we had stayed here instead

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Helpful?
1Thank SherriTerry
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Customer, First and foremost, thank you for taking the time to rate your brief experience at Bourbon Cataratas. I appreciate the compliments paid to the food and pleasant environment. We hope that when you return to Iguaçu Falls you will stay with us again so that you may enjoy our full leisure structure. It will be a pleasure to...

Rio de Janeiro, RJ
Reviewed 22 November 2016

Very nice place to stay. Rooms are great, room service amazing, employees are spectacular people. Well conscious property about saving energy, water and recycling. Restaurants are awesome, food is delicious and all people around are always willing to help.

Review collected in partnership with this hotel
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1Thank Leonardo B
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Mr. Leonardo, We appreciate your comments about the resort. Thank you for highlighting the accommodations, room service, our staff, promoted sustainability actions and food at our hotel. Please come back soon to Bourbon Cataratas. It will be our pleasure to welcome you again. Sincerely, Odair Gonçalves – General Manager

Montreal, Canada
Reviewed 29 October 2016

I spent a week here, attending a Brazilian and Latin American population conference. This is a very nice upper scale (and priced) hotel that caterers to families and conferences. Everything worked well, and the front desk staff spoke good English (some of the other staff too) and Spanish. You could change dollars or pesos money into Brazilian money at the...

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Helpful?
1Thank Tom11
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Mr. Tom, We are very pleased to receive your rating. Thank you very much for the compliments paid to the resort as a whole, as well as our staff, services, quality of the rooms, Internet, food options and leisure activities. It is wonderful to learn that you enjoyed your stay at Bourbon Cataratas. It will give us great pleasure...

Chapel Hill
Reviewed 19 October 2016 via mobile

The hotel is clean and has all the amenities you want - pool, gym, Spa, etc. The problem is that he quality is lacking. Food was of poor quality and expensive, and Internet was slow. The worst part was that when I checked out I was blocked from Internet access and when I asked for an additional 2 hours since...

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Helpful?
Thank William P
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Mr. William, I appreciate the compliments paid to our infrastructure and cleanliness. Your remarks regarding the food will be taken into consideration so that we can continually improve our services. In terms of the Wi-Fi connection, we are currently undergoing an optimization process across the entire resort to remedy this issue. Last but not least, unfortunately once the guest...

Sao Paulo, SP
Reviewed 18 October 2016

Staffs are kind and nice, having all facilities required for family with kid(s). Good location in terms of the connection to Iguacu Falls, both Brazilian and Argentinian side. Do not miss the mini zoo, if you are with kid(s). Foods are also good, but a little bit less variety than resorts in South East Asian region.

Review collected in partnership with this hotel
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3Thank Silvio_HONG
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Mr. Silvio, First and foremost, I would like to thank you for the comments you shared about Bourbon Cataratas. It is very rewarding to learn that you were pleased with our service, location and leisure structure inside the resort. In terms of the buffet, your comments will be taken under consideration so that we can continually improve our services....

Birmingham
Reviewed 6 October 2016

I was here just for one night on business, the hotel was quite quiet due to it being early season so wasn't quite up to the full hustle and bustle. On entry, the lobby is large and well decorated, there was plenty of staff behind the desk to help with check-in; I needed a late checkout the following day and...

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1Thank JerrardDrivers
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Mr. Jerrard, It is our pleasure to learn your opinion about the night you spent with us at the hotel. We’re very pleased with your compliments to the staff, late check-out, comfort and cleanliness of the room, good shower, leisure areas, bar near the pool and quality Wi-Fi service. Please come back whenever you’re in the region. I hope...

Istanbul, Turkey
Reviewed 28 September 2016

We stayed two nights and visited both Argentina and Brazil sides of the falls. The hotel was comfortable. The rooms were large. The staff hardly speaks english and the service was very bad. They are reluctant and do not respond well. We had to wait a very long time to understand that they were not bringing our orders. The breakfast...

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Thank Earibal
Asuncion, Paraguay
Reviewed 28 September 2016

The room was clean, the stuff friendly. The hotel has a nice restaurant and some shops. Is close to the Falls and a nice and must visit restaurant. The hotel has nice swimming pools and a spa. Also and very important it has a kids club (which we didn't use) but it has a nice playground area for kids !!!

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1Thank Natti_vi
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Mrs. Natti, We are pleased to read your opinion about Bourbon Cataratas in your TripAdvisor rating. I would like to thank you for the compliments paid to the cleanliness of the rooms, restaurants, proximity to the Falls, leisure area with pools and spa, as well as our space for children and teens. You’re always welcome at our hotel. Sincerely,...

Kansas City, Kansas
Reviewed 26 September 2016

This is one of the Best Hotels I have stayed in the last 25 years. It was clean and comfortable. Staff was courteous and very helpful. Breakfast and Dinner buffet was exceptional. The salad bar was so fresh as if it just came from the garden. Never seen such a nice dessert collection. Movie theatre was exceptional. Will definitely stay...

Review collected in partnership with this hotel
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1Thank vimalchadha
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Customer, Thank you very much for sharing your opinion about Bourbon Cataratas on TripAdvisor. We are very pleased to read the compliments paid to the comfort, cleanliness and leisure areas of the resort, as well as our friendly staff, breakfast and exceptional dinner with fresh salads and delicious desserts. Please visit us whenever you have the chance. Our doors...

Mildura
Reviewed 24 September 2016

Hotel is clean, well appointed, with mostly friendly staff. The key staff speak English but most don't, so it will pay to learn a few basic phrases in Portugese. You can get by without it, but it would be easier and it shows respect in any case. The decor is a little dated (I was on the 3rd floor) but...

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Helpful?
1Thank tim2407
RedeBourbon, Gerente at Bourbon Cataratas Convention & Spa Resort, responded to this review

Dear Mr. Tim, It is a pleasure to learn your opinion about Bourbon Cataratas. We are so pleased with your comments regarding the resort’s cleanliness, decoration, friendly staff, comfortable room with a great shower, availability of an ATM and leisure activities for all ages. In terms of the fact that the employees did not speak English, we are working on...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Bourbon Cataratas Convention & Spa Resort

Address: Avenida das Cataratas Km 2,5 | Vila Carimã, Foz do Iguacu, State of Parana 85853-000, Brazil
Region: Brazil > State of Parana > Foz do Iguacu
Price Range: $182 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bourbon Cataratas Convention & Spa Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Bourbon Cataratas Hotel Foz Do Iguacu
Bourbon Cataratas Convention Hotel
Hotel Bourbon Cataratas Convention
Bourbon Cataratas Convention & Spa Resort Foz Do Iguacu, Brazil - PR
Hotel Style:
#2 Luxury Hotel in Foz do Iguacu
#2 Business Hotel in Foz do Iguacu
#2 Top resorts Hotel in Foz do Iguacu
#2 Spa Hotel in Foz do Iguacu
#3 Green Hotel in Foz do Iguacu
#3 Family Hotel in Foz do Iguacu
#10 Romantic Hotel in Foz do Iguacu
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Questions & Answers

Here's what travellers have asked, with answers from Bourbon Cataratas Convention & Spa Resort staff and other travellers.
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Questions? Get answers from Bourbon Cataratas Convention & Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our third floor room was very convenient without any noise issues”
1947richard, 25 Mar 2017 | Read review
“Rooms with a pool view are great”
jayda33, 14 Mar 2017 | Read review
“2nd or 3rd floor, even”
66simoner, 2 Dec 2016 | Read review
“Ask for a 2nd or 3rd floor room in the lower buildings overlooking the pool.”
Tom11, 29 Oct 2016 | Read review
“stay in the tower, away from the lobby, to avoid the noise of the lobby and bar”
tim2407, 24 Sep 2016 | Read review
5 of 5