Santa Clara Hotel
Rodovia Rio Santos Km 567, Paraty, State of Rio de Janeiro 23970-000 Brazil
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Avg. C$149 /night, 10/13 - 10/14
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4.0
#25 of 45 hotels in ParatyLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
If you’re looking for a family-friendly hotel in Paraty, look no further than Santa Clara Hotel.
Close to Paraty Sport Aventura (2.8 km), a popular Paraty landmark, Santa Clara Hotel is a great destination for tourists.
You’ll enjoy relaxing rooms that offer air conditioning and a minibar, and you can stay connected during your stay as Santa Clara Hotel offers guests free internet access.
The hotel features room service. Plus, Santa Clara Hotel offers a pool and a lounge, providing a pleasant respite from your busy day.
While staying at Santa Clara Hotel, you may want to check out Quiosque São Francisco (Catarina) (1.4 km) which is a short walk away.
Plus, during your trip, don’t forget to check out some of the popular waterfalls, such as Cachoeira do Tobogã, Cachoeira do Iriri, and Poco das Andorinhas Waterfall.
The staff at Santa Clara Hotel looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free internet
Sauna
Pool
Free breakfast
Beach
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Meeting rooms
Massage
Steam room
Rooftop terrace
24-hour security
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Laundry service
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Extra long beds
Whirlpool bathtub
Telephone
Private bathrooms
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Ocean View
Great View
Location
Rodovia Rio Santos Km 567, Paraty, State of Rio de Janeiro 23970-000 Brazil
Name/address in local language
374 Restaurants
within 10 kilometers
140Reviews4Q+A2Room tips
Reviews
Traveller rating
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Detailed Reviews
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Perfect hotel!! Team of very attentive and friendly employees.
We will definitely come back more often!!
Important to be in the car to get to the historic center. Although it is nearby it is necessary to take 5km of piste. We highly recommend the stay.
We will definitely come back more often!!
Important to be in the car to get to the historic center. Although it is nearby it is necessary to take 5km of piste. We highly recommend the stay.
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Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By far the best thing about the Santa Clara is the place, if you are looking for a peaceful setting. Very nice garden, in front of the sea (no beach though). Buses travel to and from Paraty (no bus stop, you just wave your hand) but it can be a bit difficult at night, so think that you'll end up taking a taxi (we payed 30-40 reais one way). Santa Clara must have seen better days. Service was simply awful. We were given the keys and that was about all. Some examples?
Most of the time there was nobody at the reception able to understand/speak a few words in English. Good that I speak Portuguese, but the other persons in our group were lost. A guy from a Paraty travel agency called one morning and, as I was not in my room, left an urgent message. Do you think anybody bothered to let me know? No, I found out in the evening because I walked to the reception and asked. Did the lady at least say sorry? No. There were two kayaks a bit hidden behind the pool, too bad we found out on our very last day; nobody cares! The motto seems to be: just find out on your own. If you have a room close to the open breakfast terrace, you' ll probably be waken up early in the morning, because nobody has taken care to tell the personnel not to talk loudly to each other. In the rooms there was not a single information sheet about the hotel. For example: you want to make an internal call to another room. Mmh, how does it work? After some trials you ask reception, but remember that they don' t understand English. So find somebody who speaks Portuguese and finally find out that you have to dial 22 or 23 or whatever first. Needless to say, nobody ever asked if we had ad a nice trip, if we needed anything, if our stay at Santa Cara was pleasant. Apparently, tourists come anyway so nobody cares. A so called four star, but perfectly anonymous hotel.
Well, at least a couple of good things apart from the view: the busy gardeners, breakfast buffet, the friendly guy in charge of opening the gate.
Most of the time there was nobody at the reception able to understand/speak a few words in English. Good that I speak Portuguese, but the other persons in our group were lost. A guy from a Paraty travel agency called one morning and, as I was not in my room, left an urgent message. Do you think anybody bothered to let me know? No, I found out in the evening because I walked to the reception and asked. Did the lady at least say sorry? No. There were two kayaks a bit hidden behind the pool, too bad we found out on our very last day; nobody cares! The motto seems to be: just find out on your own. If you have a room close to the open breakfast terrace, you' ll probably be waken up early in the morning, because nobody has taken care to tell the personnel not to talk loudly to each other. In the rooms there was not a single information sheet about the hotel. For example: you want to make an internal call to another room. Mmh, how does it work? After some trials you ask reception, but remember that they don' t understand English. So find somebody who speaks Portuguese and finally find out that you have to dial 22 or 23 or whatever first. Needless to say, nobody ever asked if we had ad a nice trip, if we needed anything, if our stay at Santa Cara was pleasant. Apparently, tourists come anyway so nobody cares. A so called four star, but perfectly anonymous hotel.
Well, at least a couple of good things apart from the view: the busy gardeners, breakfast buffet, the friendly guy in charge of opening the gate.
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Date of stay: January 2012
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed one night at this beautifully situated hotel in a lovely bay near Paraty. It was a nice and quiet place after busy Rio. U should go eat in the town and lay back and relax. Very clear skies showed a lovely starry night. Great stay if u like peace and quiet! The town is a drive away but do the boat tour it is a nice spend of ur time :-)
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Date of stay: December 2013Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The structure is beautiful, old but preserved. The beds are good, the cleaning is reasonable.
The service in general is terrible.
The employees are untrained and don't even wear uniforms. The few we saw didn't seem to be satisfied, some guests we came into contact with weren't happy either.
The cafe is very basic, very few options.
The hotel has more than 40 rooms and only 10 tables in the bar where they serve breakfast, and depending on the time, 5 tables catch the sun.
Only one of the pool tables has umbrellas.
The restaurant/bar operated very poorly on one day and not the other days, the TV signal was also not working and they did not inform you about this before booking.
The hotel is far from the city and any dining options and the hotel does not offer restaurant or bar service.
If the internet goes down and you need something from reception you need to go there, there are no telephones in the rooms (it will be easier if it's not raining).
Be careful with heavy luggage, access to the rooms is far from the reception/parking lot, steep and rocky.
We occupied 3 rooms for 6 nights, we had high expectations and they were successfully disappointed, which is regrettable, because the hotel is beautiful, in a spectacular setting, on the edge of the mangrove, but the administration is terrible and does an excellent job of offering a terrible service.
The cost is not worth what they offer, they charge a lot and offer little.
Don't be fooled by the scenery.
I do not recommend.
The service in general is terrible.
The employees are untrained and don't even wear uniforms. The few we saw didn't seem to be satisfied, some guests we came into contact with weren't happy either.
The cafe is very basic, very few options.
The hotel has more than 40 rooms and only 10 tables in the bar where they serve breakfast, and depending on the time, 5 tables catch the sun.
Only one of the pool tables has umbrellas.
The restaurant/bar operated very poorly on one day and not the other days, the TV signal was also not working and they did not inform you about this before booking.
The hotel is far from the city and any dining options and the hotel does not offer restaurant or bar service.
If the internet goes down and you need something from reception you need to go there, there are no telephones in the rooms (it will be easier if it's not raining).
Be careful with heavy luggage, access to the rooms is far from the reception/parking lot, steep and rocky.
We occupied 3 rooms for 6 nights, we had high expectations and they were successfully disappointed, which is regrettable, because the hotel is beautiful, in a spectacular setting, on the edge of the mangrove, but the administration is terrible and does an excellent job of offering a terrible service.
The cost is not worth what they offer, they charge a lot and offer little.
Don't be fooled by the scenery.
I do not recommend.
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
Room Tip: Área da piscina não tem sombra, não é aquecida. Não tem serviço de bar/restaurante, sinal de tv...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in the superior luxury apartment, overlooking the pool and mague.
Very poor cleaning service, they only changed the sheets once in a week because I asked. The blanket inside the closet smelled like it had already been used (sweat/body oil smell) so I had to cover myself with the bed sheet. ..We dropped our cell phone under the bed and saw that there was a lot of dust (I'm allergic) as well as cobwebs.
Furthermore, the room only had a socket for the TV and the minibar, there were no sockets near the bed as it says on the website and we had to ask for an extension cord to be able to charge our cell phones due to the lack of sockets... There was no hairdryer in the room either , so we had to borrow one from reception. The parking lot is quite far from the room and we got rained on a few times...
And finally, our biggest disappointment: breakfast. Very different from what is on their website and Instagram, almost every day being drinks, rolls with cold cuts, cheese bread, cake and 3 fruits (which were always full of mosquitoes due to the blankets being torn)... we spent almost a week drinking this coffee and because we went in the low season, we had to wake up very early to be able to drink it... there was one day when we arrived at 8:30 am (coffee runs from 7:30 am to 10:30 am) and something was already gone and there was no replacement.
Anyway, I don't recommend it, I don't intend to return and I think it's delivering well below the price charged.
Very poor cleaning service, they only changed the sheets once in a week because I asked. The blanket inside the closet smelled like it had already been used (sweat/body oil smell) so I had to cover myself with the bed sheet. ..We dropped our cell phone under the bed and saw that there was a lot of dust (I'm allergic) as well as cobwebs.
Furthermore, the room only had a socket for the TV and the minibar, there were no sockets near the bed as it says on the website and we had to ask for an extension cord to be able to charge our cell phones due to the lack of sockets... There was no hairdryer in the room either , so we had to borrow one from reception. The parking lot is quite far from the room and we got rained on a few times...
And finally, our biggest disappointment: breakfast. Very different from what is on their website and Instagram, almost every day being drinks, rolls with cold cuts, cheese bread, cake and 3 fruits (which were always full of mosquitoes due to the blankets being torn)... we spent almost a week drinking this coffee and because we went in the low season, we had to wake up very early to be able to drink it... there was one day when we arrived at 8:30 am (coffee runs from 7:30 am to 10:30 am) and something was already gone and there was no replacement.
Anyway, I don't recommend it, I don't intend to return and I think it's delivering well below the price charged.
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Date of stay: November 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been coming to Paraty for over 25 years and every time I passed this hotel I said that one day I would stay there.
When the day came to make this wish come true, what a disappointment.
We arrived at the hotel at 4pm to check in, hungry, and were told that the restaurant only opens until 3pm, but the bar was open.
Upon arriving at the bar, a single employee reported that they had nothing to eat, as the one next door was closed, as they had staff shortages.
The room is good, with a good shower, the view is beautiful, which is what should justify the daily price, but the TV doesn't work and they don't have anyone available for maintenance.
We came to celebrate our wedding anniversary, but the hotel's lack of infrastructure was a cold shower.
The hotel is living with history
When the day came to make this wish come true, what a disappointment.
We arrived at the hotel at 4pm to check in, hungry, and were told that the restaurant only opens until 3pm, but the bar was open.
Upon arriving at the bar, a single employee reported that they had nothing to eat, as the one next door was closed, as they had staff shortages.
The room is good, with a good shower, the view is beautiful, which is what should justify the daily price, but the TV doesn't work and they don't have anyone available for maintenance.
We came to celebrate our wedding anniversary, but the hotel's lack of infrastructure was a cold shower.
The hotel is living with history
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Se quiserem arriscar, não cheguem após as 14h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decadent hotel, no maintenance
Live from the fame of the past
Nothing works
It doesn't have enough staff to serve the guests.
We arrived before time and went to the pool bar with the intention of eating something to make time.
There was only one employee serving and informed that the kitchen did not work because of a lack of a cook.
We checked in and when we arrived in the room, the shower and the TV didn't work.
We complained and the reception girl went to the room trying to solve.
I asked if there were any maintenance employees and we were told that there were no.
As we had no solution, we tried to cancel our reservation and recover the amount paid, which was denied.
We left and lost the amount paid. A disappointment and a bucket of cold water.
Don't believe any of their propaganda because it's a lie.
Live from the fame of the past
Nothing works
It doesn't have enough staff to serve the guests.
We arrived before time and went to the pool bar with the intention of eating something to make time.
There was only one employee serving and informed that the kitchen did not work because of a lack of a cook.
We checked in and when we arrived in the room, the shower and the TV didn't work.
We complained and the reception girl went to the room trying to solve.
I asked if there were any maintenance employees and we were told that there were no.
As we had no solution, we tried to cancel our reservation and recover the amount paid, which was denied.
We left and lost the amount paid. A disappointment and a bucket of cold water.
Don't believe any of their propaganda because it's a lie.
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Automatically translated
Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Não vá para esse hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Santa Clara is situated in an amazing place. The view is awesome. And the hotel could be really nice...if it wasn´t almost abandoned. I didn´t count the employees, but i´m almost sure that they weren´t more than 7 or 8 for the all hotel. The guys at the reception are rude and without any type of experience. Our children are 2 twins 8 months old. When we did the reservation (pay 50% in advance), we sended a note about traveling with our babies, asking for 2 cradles and for a room with nice accessability. My wife called the hotel to re-confirm. The day we arrive, first thing we had to do in the reception was to pay the rest of the money. When we go to the room they gave us, we noticed that there was a stair, impossible to cross with the babies stroller. I went back to the reception and the receptionist tells me that the photos are at the website for everybody to see, and if there is any misunderstanding, that i should blame www.booking.com, because i did the reservation with them. i had no option so i had to pay more money for a room upgrade. this one with no stairs in between. this room was suposed to be "luxury". The AC was so old and noisy that was impossible to sleep. Next day morning we go to the pool with the babies. No umbrella at this hotel. we though it was a joke and we called the reception. the guy says that this hotel don´t have umbrellas. After and after 15min complaining, the umbrella arrives. the food at the restaurant was a crap. like a 2 stars hotel, or less. 2 employees, and sometimes only 1, for the all hotel (room service, pool tables, bar, restaurant). we had to change room again, because we couldn´t sleep with the AC noise. at 2am, there was nobody at the reception. the hotel was abandoned between 11pm and 7am. another thing that makes this hotel super uncomfortable are the mosquitoes. there are millions of them biting you all the time. the babies were bitted everywhere. we left the hotel 2 days before it was suposed and they didn´t gave us the money back. if you travel with children, don´t do the same error that we did. it´s going to be a nightmare!!!
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Date of stay: December 2012Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Welcome to Hotel Santa Clara;
the hotel where dead birds lie decomposing on your balcony,
fungus grows on the ceiling above your bed,
rain pours down inside the hallways,
and the food quality is so far below par that if we were talking about golf, you would consider this hotel the new Tiger Woods.
Welcome to Hotel Santa Clara;
the hotel where sluggish WiFi is only available in a single room on the outskirts of the property,
for 750R$ a night the Bar can't offer you half of the items on their card,
the Reception does not have a single person working there who speaks English,
and as a sad reminder of your ill fortune the price you pay every night for the nightmare is proudly stuck to your door as an A4 print-out.
Welcome to Hotel Santa Clara; never again.
the hotel where dead birds lie decomposing on your balcony,
fungus grows on the ceiling above your bed,
rain pours down inside the hallways,
and the food quality is so far below par that if we were talking about golf, you would consider this hotel the new Tiger Woods.
Welcome to Hotel Santa Clara;
the hotel where sluggish WiFi is only available in a single room on the outskirts of the property,
for 750R$ a night the Bar can't offer you half of the items on their card,
the Reception does not have a single person working there who speaks English,
and as a sad reminder of your ill fortune the price you pay every night for the nightmare is proudly stuck to your door as an A4 print-out.
Welcome to Hotel Santa Clara; never again.
Read more
Date of stay: January 2012
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Let's get straight to the point....... A terrible hotel and experience.
Blood on the shower curtains which was eventually cleaned off 3 days later after complaining, screws sticking out from the back of the bedroom cabinet draws (danger for people with kids😁), maids walking into the room without knocking, two single beds pushed together and they call that a double???????, (oh and it was a romantic weekend), flies on all the food outside for breakfast, cold coffee and whatever you do, don't order room service you will be wiser to get a pizza from town.
False advertising.... They don't have any sun beds to lay on outside in the sun just rusty old metal chairs. Poor selection of TV channels (only one English Channel) and very old rubbish/unstylish TV.
Blood on the shower curtains which was eventually cleaned off 3 days later after complaining, screws sticking out from the back of the bedroom cabinet draws (danger for people with kids😁), maids walking into the room without knocking, two single beds pushed together and they call that a double???????, (oh and it was a romantic weekend), flies on all the food outside for breakfast, cold coffee and whatever you do, don't order room service you will be wiser to get a pizza from town.
False advertising.... They don't have any sun beds to lay on outside in the sun just rusty old metal chairs. Poor selection of TV channels (only one English Channel) and very old rubbish/unstylish TV.
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Date of stay: February 2015Trip type: Travelled as a couple
Rooms
Location
Service
Room Tip: Think twice before booking this hotel. You will be in for a lot of unexpected surprises.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Think twice before booking this hotel. You will be in for a lot of unexpected surprises."Read full review
"book a room with a sea view for great sunrises and sunsets and great views Also head to Paraty early and book a private boat very good value for money and a great day out"Read full review
PRICE RANGE
C$155 - C$191 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio de JaneiroParaty
NUMBER OF ROOMS
49
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Santa Clara Hotel
Which popular attractions are close to Santa Clara Hotel?
Nearby attractions include Centro Histórico (6.4 km), Paraty Bay (6.1 km), and Vermelha Beach (7.6 km).
What are some of the property amenities at Santa Clara Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Santa Clara Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa Clara Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Santa Clara Hotel?
Conveniently located restaurants include Peró Restaurante, Hamburgueria Insanos Burguers Paraty , and Captain Folk.
Are there opportunities to exercise at Santa Clara Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Does Santa Clara Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Santa Clara Hotel?
Many travellers enjoy visiting Centro Histórico (6.4 km), Morro do Forte (5.5 km), and Centro Histórico de Paraty (6.2 km).
Does Santa Clara Hotel have any great views?
Yes, guests often enjoy the ocean view available here.