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Windsor Excelsior Hotel

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Traveller (781)
Room & Suite (518)
Pool & Beach (167)
Overview
Hotel website
Avenida Atlantica 1800 Copacabana, Rio de Janeiro, State of Rio de Janeiro 22021-001 Brazil See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Rooms
Nov. 4Nov. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,616)
Filter reviews
589 results
Traveller rating
181
261
98
33
16
Traveller type
Time of year
LanguageEnglish
More languages
181
261
98
33
16
Show reviews that mention
All reviews copacabana beach rooftop pool breakfast buffet christ the redeemer beach service beach front bit dated small pool top floor superior room front desk staff excellent location comfortable hotel beach view south america decent size hotel guests
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1 - 5 of 589 reviews
Reviewed 1 week ago

The hotel is very nice and placed right on the Copacabana Beach. The staff was friendly and helpful and even provided a light breakfast at 4:30 am on the day we left. There was an odor problem in the room from the bathroom drain which...More

Thank Arlene S
Response from Marcos A, Gerente geral at Windsor Excelsior HotelResponded 6 days ago

Dear Ms. Arlene Szabo, Thank you so much for posting your comment and recommending our hotel. Due to noble attitudes such as yours that we move forward. See you next time! Marcos Alves General Manager

Reviewed 1 week ago

Well managed property where most things were done well.Check in,breakfast,lobby,check out. But they were not able to reduce smells coming from bathroom drains Room was otherwise clean so it may be a design problem with open drains in floor.

Thank Joseph S
Response from Marcos A, Gerente geral at Windsor Excelsior HotelResponded 6 days ago

Dear Mr. Joseph Szabo, Your complimments will be shared with our team. We do everything to our guests have an incredible stay. Thank you for helping our development. Best regards, Marcos Alves General Manager

Reviewed 1 week ago via mobile

We chose this hotel because it was central and copa, and they offered beach chairs and towels (which was a perk on the few sunny days). The buffet breakfast was delicious with tons of variety. The room service menu was delicious too. Wifi was good...More

Thank carly_gaucher
Response from Marcos A, Gerente geral at Windsor Excelsior HotelResponded 1 week ago

Hello Mr. Carly, Thank you so much for your comment. Our team will be very happy with your complimments. We really made a lot of effort for our guests feel at home. This is our vocation. We sincerely hope that can come back soon. Rgds,...More

Reviewed 2 weeks ago via mobile

This hotel was very nice and located at a great location on Copacabana beach. The only thing I did not like was that the hotel charged a several hundred US $ fee to my credit card upon check in to cover for 'incidentals'. They charged...More

Thank happytummy2015
Response from Marcos A, Gerente geral at Windsor Excelsior HotelResponded 2 weeks ago

Dear Guest, Thank you so much for you comments. We know that listening to our guests is the best way to improve every day. Pre authorization on the credit card is a common practice here in Rio de Janeiro. Unfortunataly you felt bad about it,...More

Reviewed 2 weeks ago

We had a pleasant stay here. However, our room did not compare well with ours at the PortoBay International where we stayed a week or so ago. It was functional and a bit drab. The wi-fi was good, in-room. The breakfast was good and the...More

Thank Stavros45
Response from Marcos A, Gerente geral at Windsor Excelsior HotelResponded 2 weeks ago

Dear guests Stavros, Thank you for choosing the Windsor Excelsior Hotel for staying your last day in Rio. We appreciate your kind comments on our hotel, services and staff. However, we need to inform you that there are umbrellas available on our roof, and suddenly...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Breakfast included
Free Internet
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Wheelchair Access
Free Parking
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
On the Beach
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
On the Beach
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
233
Price range
US$92 - US$249 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Windsor Excelsior
,
Windsor Excelsior Hotel Rio De Janeiro, Brazil
Location
Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
On the Beach
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
233
Price range
US$92 - US$249 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Windsor Excelsior
,
Windsor Excelsior Hotel Rio De Janeiro, Brazil
Location
Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Photos
Traveller (781)
Room & Suite (518)
Pool & Beach (167)
Dining (61)
Amenities (20)
Family and Play Areas (3)
Nearby
Copacabana
The rowdy Copacabana is one of the most traditional
and old areas from Rio de Janeiro. This neighbourhood
is a blend of Brazilian soul - crowded, rowdy and
traditional. This neighbourhood has a bit of
everything: bars with music, pubs, street fairs,
chaotic streets, and many shops. All these things and
more live side-by-side. There are options for all
price points and tastes. However, the most powerful
...More
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Questions & Answers
Ask a question
happytummy2015
September 20, 2018|
AnswerShow all 4 answers
Response from Cegis360Playground | Reviewed this property |
Yes the rooms have hair dryers
0
Votes
blueandwhitehoops
September 9, 2017|
AnswerShow all 3 answers
Response from 1NONLY | Reviewed this property |
I don't remember seeing the iron or board. I am sure the hotel will provide them to you . I vaguely remember that several hotel chains have removed the iron / board facilities to reduce risk of fires . However the items are... More
1
Vote
blueandwhitehoops
August 30, 2017|
AnswerShow all 2 answers
Response from honeysusie | Reviewed this property |
There are lots of shops behind the hotel.There is lots of water sold. I did not buy any wine or beer but there are supermarkets around and they will probably sell them.
2
Votes
Room Tips
"avoid room 705"
josephsS1216ZI
1 week ago
Read review
"Very good views of Rio, Roof top pool"
evo1027
Aug. 7, 2018
Read review
"Ask for beach view or partial view rooms. Quiet and sunny."
travellerboost
Jul. 7, 2018
Read review
"Try to get an ocean view"
25ray213
Jun. 28, 2018
Read review
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