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JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
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1,977 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Rio de Janeiro
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Showing 1,297: English reviews
New York City, New York
Reviewed 2 September 2015

We had an excellent time at the JW Marriott Rio. Although the rooftop pool was closed during our staff, we received exceptional service from the staff. We had two free drinks each night at the Concierge Lounge, had a light dinner and we were ready for Samba by 9. The Lapa area is great for late night dancing and eating...

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Helpful?
1Thank Ramon G
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Ramon G, Thank you for taking you time to send us a feedback about your recent stay with us. As we have the guests’ satisfaction as our main goal, you can be sure that we are truly considering each point that you mentioned. Every feedback is important for us to continually improve our services. Please, accept our apologies for...

Santiago, Chile
Reviewed 2 September 2015

As it was an important occasion, I asked for a room with beach view. It was great. They also have a smart set-up at the beach right in front of the hotel (copacabana) which in summer is very crowded but in winter (August) is remarkably empty despite the fact that it was sunny around 28 Celsius. The hotel is also...

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Helpful?
Thank Valentin C
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Valentin C, Thank you for taking your time to write us about your recent stay at JW Marriott Rio de Janeiro. Needless to say how glad we are to know that you chose us to celebrate an especial occasion. We completely agree with you! We are proud of our location, right in the heart of Copacabana Beach. We hope...

New York City, New York
Reviewed 2 September 2015

Greatly enjoyed my stay. My room was nice. It had an interior view, which was fine, but it would have been nice to see the outside. Make that request at time of booking if it's important to you. Their concierge service was helpful. I don't speak Portuguese, but they always had someone on staff who spoke English. They helped me...

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Helpful?
Thank ItsCarolyn
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear ItsCarolyn, Thank you for taking your time to share with us these happy words about your stay at JW Marriott Rio de Janeiro. We are glad to learn that your recent visit to the Wonderful city was great and that we were part of it. As we are proud of our staff it is always amazing to hear compliments...

Odessa, Texas
Reviewed 2 September 2015

I had the pleasure of spending 4 nights at this JW this past August and it was an enjoyment. Across from the Copacabana beach with free umbrellas, chairs and towels is a good start! But, what was really good for me this trip was the concierge staff and their recommendations on what to do.... I went to the Christ on...

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Helpful?
Thank Derekanddoc
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Derekanddoc, First of all thank you for taking your time to send us these amazing words about your stay at JW Marriott Rio de Janeiro. It is really delightful to learn that the time that you spend with us was memorable and full of fun. The Wonderful city has plenty good attractions to visit and we are happy to...

Christchurch, New Zealand
Reviewed 1 September 2015 via mobile

Being across the road from Copacabana Beach was great - and definitely is a good reason to stay here. My room was quite small, was inward facing and being on one of the lower levels I could hear quite a lot of the noise from the lobby area. Breakfast was pretty good and the reception/concierge staff were helpful.

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Helpful?
Thank Rowan T
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Rowan T, Thank you for taking your time to share your experience with us. We completely agree with you! Our location is really amazing, right in the heart of Copacabana beach, and we are proud of it. You can be sure that we are truly considering each point that you mentioned and that your feedback is important for us....

Reviewed 28 August 2015

I stayed here for 11 nights and have never felt more welcome during a long-term stay. Herbert was amazing on the Executive Lounge floor - he would let me taste different local specialties that weren't available in the normal breakfast selection. Leonardo at the front desk offered amazing service and was always willing to help me with any questions. He...

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Helpful?
3Thank Julie G
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Julie G, Thank you for taking your time to send us these lovely words about your recent stay at JW Marriott Rio de Janeiro. Needless to say it is always amazing to know that our guests are happy and enjoying the stay with us. We are really proud of our staff and you can be sure that I will...

Reviewed 25 August 2015

Excellent staff, professional service, very good quality. Decent sized rooms. Some renovation noise but this is required to keep good facilities. Rooms may need some minor refurbishing. Will definitely stay again. The food is top notch!

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Helpful?
1Thank Roger S
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Roger S, Thank you for taking your time to write us about your experience at JW Marriott Rio de Janeiro. We are more than happy to know that you had such a great time with us. Hope to have the opportunity to host you again! Sincerely, Francisco Lasso – Director of Operations

Ottawa, Canada
Reviewed 24 August 2015

expensive for what you get. Rooms are small and service is mediocre. Rooftop pool is a nice feature, but often very crowded. Executive lounge has a nice view of Copacabana but the food offering is quite poor compared to other Marriott properties. I would be inclined to try another hotel next time

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Helpful?
1Thank MayorStoneybridge
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear MayorStoneybridge, Thank you for taking your time to send a feedback about your stay with us. We would like to thank you for each point of your comment because we know how important they are to continuously improve our service. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better...

St. George, Utah
Reviewed 24 August 2015

Last week we spent three nights at the hotel. The room was very comfortable and the service was excellent. We especially enjoyed the attention and service that we received each morning at breakfast. A special thanks goes to Vagner and Altamir.

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Helpful?
1Thank Lamar E
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Lamar E, Thank you for taking your time to write us about recent stay at JW Marriott Rio de Janeiro. Needless to say how glad we are to learn that you had such a great time with us. We put all our efforts to make our guests happy and to receive a feedback like this make us feel that...

Los Angeles, California
Reviewed 22 August 2015

Great sunrise views, good service, rooms decent sized. They are going through a much needed renovation and the noise in the morning can be awful after a late night Samba party. Keep an eye on the night desk clerks and you bill, they can get tricky, I had a couple of corrections. However the concierge desk was simply outstanding. Concierge...

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Helpful?
2Thank Gl0balTraveller45
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Gl0balTraveller45, Thank you for taking your time to provide us with a feedback about your stay. As we proud ourselves on delivering a high quality service to our guest, every feedback is always very important to us. You can be sure that we are already working on each point that you mentioned. We would also like to thank you...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $320 - $782 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#10 On the Beach Hotel in Rio de Janeiro
#12 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
35 questions
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Austin, TX

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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for a room with ocean view”
  • View from the lounge
  • View from room #1512
  • Room #1512
  • Rooftop view
  • Room #1512
  • Room slippers
 of 5 bubbles jorgeeantonio, 23 Feb 2017 | Read review
“Upper floor with view of beach is ideal.”
 of 5 bubbles gunflint1, 20 Feb 2017 | Read review
“Ocean view is the way to go!”
 of 5 bubbles CecileV27, 12 Feb 2017 | Read review
“Executive suite and definately a beach view room.”
  • 1106 lounge area
  • From 1106
  • Cloakroom in 1106
  • Lounge area
  • View of copacaban beach from the roof.
  • View from the roof
 of 5 bubbles Southendwesthamfan, 8 Feb 2017 | Read review
“It is worth having a room facing Copacabama and with access to Executive lounge.”
 of 5 bubbles iana533, 5 Feb 2017 | Read review
5 of 5