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Belmond Copacabana Palace

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2,998 Reviews from our TripAdvisor Community

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There are newer reviews for Belmond Copacabana Palace
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Showing 1,279: English reviews
Rio De Janeiro
Reviewed 15 August 2014

Generally, the staff was extremely kind and helpful. The decor, style and cleanliness of the hotel was an amazing experience. Thank you very much for making our Honeymoon such an unforgettable experience. I strongly urge everybody to visit the Belmond Copacabana Palace at least once in your life!

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Helpful?
Thank HannesV
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, we really need to recognize that your comment was amazing. We are very happy to know that your honneymoon took place during your stay. Our hotel is outstanding to celebrate birthdays, marriages, aniversaries and special dates. Yours sincerely,

Reviewed 13 August 2014 via mobile

We stayed at this hotel for 4 nights during our trip in Brazil. Overall we found the location excellent and this hotel is really a hallmark in the hotel. Room quality does not match the price. Pool was nice but avoid the restaurants - especially the "posh" italian restaurant. Overall, still a decent hotel but has seen better days. If...

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Helpful?
1Thank travelman_dk
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you for sending your comments. Please accept our apologies for any inconvenience during your stay. We really would like to have more details about the reasons why we weren't able to exceed your expectations. Could you please access our website at the part 'contact us'? Yours Sincerely,

Manchester, United Kingdom
Reviewed 6 August 2014

Checked in early to the copacobana palace. On arrival was served coffee and water- nice touch. Throughout the stay we found the staff extremely helpful.Would definitely stay here again if I come to Rio. Only thing missing was chocolate on the pillow for the turn down service.

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Helpful?
1Thank JuLima_00
Adriano S, Assistente da Gerência Geral at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you very much for posting your valuable feedback. We are very glad to be informed that your stay was remarkable and memorable. Regarding the turn down service, we got very concerned because it is not common to take place. Maybe you have put a not disturb identification at your door. In any case, we will reinforce to...

Hampshire
Reviewed 5 August 2014

We spent 4 days at the Copacabana Palace Hotel at end of April 2014. It was an very beautiful hotel that stood out amongst the more modern "boring" hotels along Copacabana beach. The decor or the hotel was fabulous, the rooms we were in had a window overlooking the beach and was spotlessly clean and well designed. The staff were...

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Helpful?
1Thank randallfish
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, First of all, it was an amazing review that you posted. We are very glad to know about your stay and that you've gotten beautiful memories. Our teams strive constantly to provide excellence in service and rooms in all the the levels. Yours sincerely,

Melbourne, Australia
Reviewed 4 August 2014

We stayed at the Copacabana Palace in Rio in May while on a tour of South America. This is a world class hotel of grand proportions, elegance and luxury overlooking Copacabana beach. The service is exceptional and staff are attentive, helpful and most speak English. The guest suites are luxurious. The buffet breakfast was outstanding with both indoor restaurant seating...

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Helpful?
1Thank gglg
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you very much for sending your comments. Be assured that all of us in the hotel share with you the joy to know that your expectations was exceeded. All the best,

Reviewed 31 July 2014

The Copacabana Palace harkens back to an elegant era of the 1920s -- retaining the charm and grace of a bygone era, but with all the modern conveniences of the 21st century. The hotel consists of two buildings, each with its own individual style: The original "main building," built in 1923, has the feel of Monte Carlo, and the newer...

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Helpful?
Thank Wachie
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, We would like to thank very much for sending your comments and description of the Copacabana Palace Hotel. We are very happy that we could make you very impressed. In fact, among the 239 rooms available, they have different sizes, decor and own personality. The demand is very intense. Por example, we are already receiving requests of reservations...

New York City, New York
Reviewed 30 July 2014

What a wonderful stay in Rio. The Copacabana Palace lived up to our high expectations. We booked through AmEx fine hotels and got upgraded to a gorgeous two room suite with two terraces. The buffet breakfast was delicious, especially the fruit, which took up over half the spread. The mango literally just melts in your mouth. But the best part...

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Helpful?
1Thank keepblushing
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, We should say that we truly appreciate your positive feedback. We are very glad to know about your outstanding experience. Our main determination is to provide high-level and quality services and accommodations in order to exceed our guests' and clients' expectations, resulting in impressions that won't be never forgotten. Thank you very much, All the best,

Rio De Janeiro
Reviewed 28 July 2014

The service from arrival to exit is simply outstanding, all staff are always super attentive without exception, whenever they want information or a tip the staff try to detail the most of this information.

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Helpful?
Thank Fernando+Ventur... R
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you very much for your kind message. All of our staff always strive to provide a high-level quality of service and accomodations in order to turn the stay into an unforgettable and remarkable experience. All the best,

Sao Paulo, SP
Reviewed 28 July 2014

Good hotel, but overpriced. Yes, large and well-equipped rooms, however shower was not working properly, location is far from ideal and poor service at the restaurant. Again, not that the hotel isn't good, but it's not what you would expect from a US$400-500 / night hotel: - Location: despite being the most famous beach in Rio, Copacabana is a declining...

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Helpful?
1Thank Henrique M
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Sir, We must say that your comments were carefully analyzed as well as the other form that you filled in. We reaffirm our sincere apologies for what happened and were frustrated by the fact of not having surpassed your expectations. Please be sure that we will take appropriate action and feel free to provide further information by anwering the...

San Francisco, California
Reviewed 24 July 2014

We went to the pool side restaurant to enjoy a nice lunch experience. When i informed the hostess we were just going to eat there, and were not guests of the hotel, her attitude changed completely. She became very passive aggressive, telling me there were no tables available, when i could clearly see there were 7 or 8 outside tables...

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Helpful?
12Thank bdsantos
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Sir, We need to tell you that our first reaction after reading your comments was to be very concerned. Among all the comments already posted it is very unusual to have such situation. This atitude really does not fit to our high level patterns. We would like to ask you please to provide further information about what happened. You...

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City View Room (42)
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Deluxe Ocean View Room with Balcony (74)
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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the famous Copacabana Beach, the Belmond Copacabana Palace is known as the most luxury hotel in Brazil. A symbol of sophistication and refinement, the Belmond Copacabana Palace offers an impeccable service, excellent cuisine and luxurious accommodation, confirming its tradition of ideal place to stay in Rio de Janeiro. The Belmond Copacabana Palace offers three restaurants inside its facilities; the Italian Cipriani, the Pergula Restaurant, with Brazilian and international cuisine, located next to the pool and the new Pan-Asian restaurant awarded with a prestigious Michelin Star, Mee. Apart from being a landmark in one of the most beautiful areas of Brazil, the hotel is also a center of wellbeing. It offers one of the main spas in the country, with different types of treatments, as well as a beauty salon, both open to the public. It also has a boutique with national and international brands and exclusive pieces. The exclusive Beach service offers sun loungers, umbrellas and water for the guests. The personalized treatment enchants the guests and provides a family atmosphere, making everybody feel at home. The hotel is also known as one of the most sort after venues for parties and Rio´s social events. It has a convention center with ten different rooms and salons of different sizes and shapes, to suite the various needs of the clients. For parties, the hotel offers the luxurious Golden Room, the Nobre Room and the Copacabana Rooms, which can be used for cocktails, dinners, wedding receptions, business meetings and other large parties. ... more   less 

Additional Information about Belmond Copacabana Palace

Address: Avenida Atlantica, 1702, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $369 - $1,260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Copacabana Palace 5*
Number of rooms: 239
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Belmond, Expedia, Travelocity, Odigeo and Jetsetter so you can book your Belmond Copacabana Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Belmond Copacabana Palace Rio De Janeiro, Brazil
Hotel Style:
#1 Family Hotel in Rio de Janeiro
#1 Romantic Hotel in Rio de Janeiro
#1 Spa Hotel in Rio de Janeiro
#1 Business Hotel in Rio de Janeiro
#2 On the Beach Hotel in Rio de Janeiro
#3 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Copacabana Palace staff and other travellers.
17 questions
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Questions? Get answers from Belmond Copacabana Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go directly to the hotel website to get a room with a view of Copacabana beach. Hotels.com only had city view rooms.”
 of 5 bubbles margotm930, 29 Nov 2016 | Read review
“Any room is great!”
 of 5 bubbles ChrysRochat, 28 Nov 2016 | Read review
“Try to get a Sea View !”
 of 5 bubbles robertocV3769MB, 24 Nov 2016 | Read review
“We enjoyed the view of Copacabana beach”
  • view from room 405
  • room 405
  • room 405
  • room 405
  • room 405
 of 5 bubbles PDRtravelbug, 15 Nov 2016 | Read review
“Room with pool view”
 of 5 bubbles 447nunos, 1 Nov 2016 | Read review
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