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Sheraton Grand Rio Hotel & Resort

Expedia.comUS$205*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$433*
US$205*
US$209*
US$433*
US$205*
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Sheraton Grand Rio Hotel & Resort
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1,491 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Rio Hotel & Resort
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Showing 556: English reviews
Morristown, New Jersey
Reviewed 9 April 2017

Having taken a red-eye flight from the US, we checked in in the morning because we were leaving the next day at 4:30 am. Our room was available, but they charged us for 2 days because official check-in time is 3 pm. Rooms have been refurbished, probably for the 2016 Olympics, but the details don't quite work: tiny closet, crooked...

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Helpful?
Thank David A
Luiza H, Guest Relations Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear David A, First of all thank you for choosing our Hotel for your days in Rio. And thank you for your time on writing us your feedback. Please, would you please contact me directly with the reservations details, so we can look into it for a more accurate answer. Regarding the maintenance issues, our management is being notified for...

Sydney, Australia
Reviewed 8 April 2017 via mobile

My overall feeling about this hotel is one of disappointment. Having heard really positive reviews of this hotel, I was highly anticipating my stay, unfortunately it did not nearly live up to expectations. Having travelled to almost 13 different countries in the last year and staying at an array of SPG hotels, this one ranks the worst. It is truly...

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Helpful?
Thank Doron L
Luiza H, Guest Relations Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear Doron L, Good evening. Thank you for all your comments which are completely valuable for us, and for future improvements. We do regret the experience was not as expected, and I already sent an e-mail for direct contact. We are at your entire disposal. Regards, Luiza Hinds

Luanda
Reviewed 8 April 2017 via mobile

Me and my family ( 2 seniors, 2 adults, 2 teens and 2 babies)stayed for 5 nights at this hotel. I also had a guest family for 3 nights ( q adults and 2 children).We had a good stay at the hotel, but we had to call a couple of times to check the cleaning. For two days in a...

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Thank lelisal
Rio de Janeiro, RJ
Reviewed 6 April 2017 via mobile

Its is an classical hotel in Rio de Janeiro. Very good for families in vacations, couples or even business. Stunning view of Ipanema and Leblon beachs. There is a "private" beach for guests. Very well located. For groups or business or vacation it is just perfect. There exist an huge parking lot, perfect for busses and vans. The breakfast is...

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Thank Anderson_Cafe
Cork, Ireland
Reviewed 6 April 2017

I loved this hotel, the location is superb! We got an upgrade to a bigger room with amazing sea view. You can walk to Ipanema beach on the sidewalk, enjoying the stunning landscape.The pool is great and the staff of the hotel are friendly and helpful.

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Helpful?
Thank Luciene P
Reviewed 5 April 2017

This is the 6th time I've stayed at this particular Sheraton and I thought I would finally write a review. I come to Rio a lot for work and this is my "go-to" place to stay. I always receive excellent service here. Everyone is very attentive, the front desk and lobby staff is resourceful and helpful, and the housekeeping crew...

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Thank Tracye S
Reviewed 5 April 2017 via mobile

The enviroment with the ocean's view is very peacefull. The workers are very well prepared and very kind. The pool, Spa and all the renewed facilities are very confortable and clean. The gym is also very complete with good equipments. There are a few diferent restaursnts in the area arround the pool, so you can shoose among them the variety...

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Thank Fernando B
Forest Park, Illinois
Reviewed 27 March 2017

I loved this hotel. The service was great. The check-in was seamless. My friend and I had club access, so we had morning and evening snacks throughout the day. Sometimes we would just get full of the snacks! They also had an evening reception every night so we had free caipirinha and other liquor. Amazing! We met some nice locals...

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2Thank Naturalshellbell
Reviewed 21 March 2017 via mobile

Buen hotel para descansar, muy lento en la asignación de habitaciones muy lenta, nos dijeron 15 min y se demoraron mas de 5 horas. GOOD Hotel if you want relax plan, but its so slowly the reception process, when I arrive tell me "in 15 minutes you have room", I was pending by 5 hours.

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Helpful?
Thank Carlos A
Luiza H, Guest Relations Manager at Sheraton Grand Rio Hotel & Resort, responded to this review
Google Translation

Hola Carlos A, Buenas noches. Primeramente muchas gracias por sus comentarios. Nos alegra que le haya gustado el Hotel, y...

Reviewed 14 March 2017 via mobile

This hotel is located on a beautiful beach, not far away from the famous Cobacabana beach( not in walking distance). There are two large pools with a children's pool. Three nice restaurants. Platinum members are treated nicely and we were upgraded to a suite with partial ocean view. The executive lounge serves breakfast and evening cocktails with appetizer. Algosto (...

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Helpful?
2Thank chi z
Luiza H, Guest Relations Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear chi z, First of all, thank you for your loyalty on choosing Sheraton Grand Rio for your vacations. Also thank you for the comments and feedback. It is great you could enjoy the premises, service and of course the marvelous city! For sure your words will be passed on to Agnaldo and managers. It will be grateful to welcome...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Restaurante Casarao
Restaurante Casarao
Cuisines: Brazilian, South American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
This exclusive and recently renovated 5-star oceanfront resort sits on trendy Leblon Beach, in Rio's South Zone. Guests at Sheraton Grand Rio can enjoy a complete leisure area including 2 pools*, a tennis court and tasty gastronomic options. They can also play golf in Gávea Golf Club, use the well-equipped gym or relax on the newly-launched Shine Spa. For sightseeing, the iconic Christ the Redeemer is 10 km away. In the pool area, Sheraton Grand Rio offers Casarão Steakhouse, which serves grilled recipes and a delightful buffet. Guests can also enjoy Bene Restaurant, which serves Italian food and Dry Martini Bar by Javier de Las Muelas, the latest, modern and innovative bar. The Casa da Cachaça, at the pool area, offers sophisticated snacks, specialty caipirinhas and classic cocktails. On the 26th floor, guests will also find L'Etoile, a French cuisine restaurant with panoramic sea views. The luxurious renovated rooms at Sheraton Grand Rio are spacious, with modern décor and contemporary furnishings. All have air conditioning and a private balcony with stunning beach views. Leblon Beach is 1 km away and Tijuca Forest National Park is 3.4 km away. Sheraton Rio is 16 km from Santos Dumont Airport. An airport shuttle service can be arranged. ... more   less 

Additional Information about Sheraton Grand Rio Hotel & Resort

Address: Avenida Niemeyer, 121, Rio de Janeiro, State of Rio de Janeiro 22450-220, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro
Price Range: $248 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Rio Hotel & Resort 5*
Number of rooms: 538
Reservation Options:
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Also Known As:
Sheraton Rio Hotel Rio De Janeiro
Sheraton Rio Hotel And Resort
Sheraton Rio De Janeiro
Rio De Janeiro Sheraton
Sheraton Grand Rio Hotel & Resort Rio De Janeiro, Brazil
Hotel Style:
#4 Business Hotel in Rio de Janeiro
#7 Romantic Hotel in Rio de Janeiro
#11 Spa Hotel in Rio de Janeiro
#17 On the Beach Hotel in Rio de Janeiro
#19 Family Hotel in Rio de Janeiro
#19 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Rio Hotel & Resort staff and other travellers.
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Questions? Get answers from Sheraton Grand Rio Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check in staff tried to upswell to an executive fleer for an additional $40 per night.”
liaml75, 22 May 2017 | Read review
“Sea View rooms at higher levels”
markhoman1962, 19 Apr 2017 | Read review
“Ask for a room with a view of the ocean, otherwise they'll give you one overlooking the parking lot.”
  • Shoddy electric outlet and ethernet cable lying on desk
  • Main view from room was the parking lot
  • View from balcony looking north
DavidA828, 9 Apr 2017 | Read review
“Ask for an Ocean View”
940tracyes, 5 Apr 2017 | Read review
“Get a room facing Christ the redeemer and sugar loaf. You can see Copacabana beach too,”
Naturalshellbell, 27 Mar 2017 | Read review
5 of 5
Expedia.com
US$205* /night
View Deal
PricelineUS$209
TripAdvisorUS$205
AMOMAUS$433
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*Disclaimer
Prices are for 1 room, 2 adults
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