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Windsor Palace Hotel

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701 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Wellington, New Zealand
Reviewed 2 days ago NEW

This hotel was situated one block back from Copacabana Beach. We could catch a small view of the beach from the balcony of our room. The hotel was dated but only a little and the staff were very welcoming and helpful. The hotel has a rooftop pool and bar which we visited every day. The view from the rooftop was...

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Helpful?
Thank TandG88
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear guest, Firstly, I would like to thank you for your visit to the Windsor Palace Hotel. It is always a pleasure to receive a positive feedback from a valuable guest. Thank you so much for your kind words. Your comment has been conveyed to our team, who felt really encouraged by your compliments. Thank you again for sharing your...

Canterbury, United Kingdom
Reviewed 4 weeks ago via mobile

We are completing a 12 night stay here and i would highly recommend this hotel. The staff are extremely courteous and helpful, our room (we had 1802) was a great spot. Fantastic view and wonderful balcony with early morning sun til 1130am and shade for the afternoon....wonderful breeze most days to manage the Brazilian heat. The room was very clean...

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Helpful?
Thank Anotherglassofred
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

We would like to thank you for staying with us, and for taking the time to send us your valuable comments. It´s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks. Thank you again for having shared your experience with us....

Reviewed 4 weeks ago via mobile

Can't put into writing how disappoint I was with this hotel... The AC did not work correctly ...after calling twice they send a service man who was very polite to fix it and made it work somewhat but not well enough... I left the room came back and there was a big puddle on the floor from the AC leaking...

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Helpful?
Thank Xonia1
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear guest, Firstly, the entire team of Windsor Palace wants to thank you for sharing your experience with the rest of the Trip advisor community. Thank you very much for you constructive and criticism comments. Do not hesitate that we will take good note about then in order to keep improving our service, ensuring a good quality service and guest...

Buenos Aires, Argentina
Reviewed 20 January 2017

This hotel is located in the most commercial area of Copacabana, near Nosa Senhora de Copacabana Avenue and Santa Clara Street. It's located in Domingos Ferreira street, one block away from the beach, very quiet place, but there is no beach view from the rooms. Rooms are good, not too big and the decor is somewhat outdated, looks like the...

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Helpful?
Thank rsegalis
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear guest, Firstly, I would like to thank you for your visit to the Windsor Palace Hotel. It is always a pleasure to receive a positive feedback from a valuable guest. Thank you so much for your kind words. Your comment has been conveyed to our team, who felt really encouraged by your compliments. Thank you again for sharing your...

Doncaster, United Kingdom
Reviewed 17 December 2016

I chose this hotel because of the views of Christ the Redeemer - although you can see him you do have to bend round the corner a bit. It's very conveniently located to copacabana beach and the local metro station. The room was very spacious and clean and the staff were very helpful and attentive.

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Helpful?
Thank Adeline C
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all your compliments.

Los Angeles
Reviewed 29 November 2016

I found this hotel an excellent value for the price. Excellent breakfast buffet with a wide selection to choose from. Close to the beach and near by restaurants. Rooms are large and modern. Easy check-in and check out. I recommend this hotel to visitors to Rio looking for a nice place and a value rate.

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Helpful?
Thank gregoryp738
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear guest, Firstly, I would like to thank you for your visit to the Windsor Palace Hotel. It is always a pleasure to receive a positive feedback from a valuable guest. Thank you so much for your kind words. Your comment has been conveyed to our team, who felt really encouraged by your compliments. Thank you again for sharing your...

Santiago, Chile
Reviewed 17 November 2016

Rooms are very good and not too expensive. We had a level 2 room and thought we might be disturbed by the street noise but we found it wasnt an issue and was actually handier to be closer to the lobby as sometimes the lifts can be slow to arrive, so we often used the stairs out of convenience. One...

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Helpful?
Thank ELSPEWTARDO
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all your compliments.

Watford, United Kingdom
Reviewed 14 November 2016

Good quality rooms high standard of cleaning. Best breakfast we have had on our tour of South america. One block back from Copacabana beach if has a roof pool, bar and gym with views of beach. The staff were very helpful an professional. Well positioned for metro and shopping areas. Not an area that is completely safe at night but...

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Helpful?
Thank mj48
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear guest, Firstly, I would like to thank you for your visit to the Windsor Palace Hotel. It is always a pleasure to receive a positive feedback from a valuable guest. Thank you so much for your kind words. Your comment has been conveyed to our team, who felt really encouraged by your compliments. Thank you again for sharing your...

Melbourne, Australia
Reviewed 13 November 2016

We got great value as we booked well in advance. It's not a shiny brand new hotel but it's perfectly clean. Our partial ocean view from room 1703 was awesome. We could see the ocean, the hills and sections of the beach through the buildings in front (all lower). I would definitely stay again. The pool was small but great...

Review collected in partnership with statravel.com
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Helpful?
Thank Andrea M
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Thank you for taking time to share your experience on Trip Advisor. Mrs. Andrea, I am delighted to read that you enjoyed your stay and especially our colleagues' service. I have taken notice of your remark and would like to assure you that we pay very particular attention to our products to ensure we offer quality. I hope to have...

London, United Kingdom
Reviewed 3 November 2016

From check-in to check out, the staff at the Windsor Palace Hotel friendly, courteous and helpful to a man\woman. My room on the 9th floor was substantial with a big double bed and balcony (though not much of a view). The room was cleaned everyday to a high standard. The concierge team were great at booking us taxi-vans which made...

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Helpful?
Thank PimlicoPeteC
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all your compliments.

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Business Centre with Internet Access

Additional Information about Windsor Palace Hotel

Address: Rua Domingos Ferreira 06 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22050-012, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $161 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Windsor Palace Hotel 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hotel Windsor Palace
Windsor Palace Hotel Rio De Janeiro, Brazil
Hotel Style:
#7 Family Hotel in Rio de Janeiro
#17 On the Beach Hotel in Rio de Janeiro
#18 Romantic Hotel in Rio de Janeiro
#29 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Palace Hotel staff and other travellers.
58 questions
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Questions? Get answers from Windsor Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with a balcony are best”
 of 5 bubbles TandG88, 23 Feb 2017 | Read review
“Ask for a higher floor - they seem to have the balconies”
 of 5 bubbles PimlicoPeteC, 3 Nov 2016 | Read review
“Top floors will have a better view.”
 of 5 bubbles 677jime, 14 Jul 2016 | Read review
“get a room on higher floors to avoid the street noise”
 of 5 bubbles ssdffdsds, 15 Jun 2016 | Read review
“roof top cafe and pool : take your camera along with your swimming trunk.”
 of 5 bubbles SunCruise2014, 22 Apr 2016 | Read review
5 of 5