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Hotel Cristal Palace

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Traveller (34)
Room & Suite (8)
Pool & Beach (4)
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Overview
  • Excellent7%
  • Very good23%
  • Average29%
  • Poor15%
  • Terrible26%
15 Aug 2016
“Rude rude rude”
13 Aug 2016
“Forget it”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Room Service
Fitness centre
Free Parking
3 Star Hotel
All hotel details
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Rooms
Jun. 10Jun. 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (196)
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11 - 15 of 44 reviews
Reviewed July 31, 2014

Just tried to make a booking for new years. According to their website, 50% have to be paid on confirmation and the 50% balance by 1st of Dec. It states, clearly, that the package can be paid by all credit cards. When questioned about the...More

2  Thank Cadi C
Response from BOBLAZIO2014, Gerente at Hotel Cristal PalaceResponded August 2, 2014
Google Translation

Boa tarde Agradecemos seu comentario Ma fazemos presente que o sr nao Feiz ne a Reserva a sua foi so...More

Reviewed July 29, 2014

LOCATION This hotel is located about half way between Ipanema and Copacabana beaches. This means it is far away from the seedy north end of Copacabana and closer to the better restaurants, bars etc. Of course, since it is between the beaches, not on the...More

1  Thank pantstheman
Response from BOBLAZIO2014, Gerente at Hotel Cristal PalaceResponded July 30, 2014

Good Night We are very afraid to received your negative comment about our hotel , but it is good to Make Better and give to Guest a Best Service For the first step your check in we are very Sorry that we don't have maked...More

Reviewed March 3, 2014

This hotel is a total rip off or scam with a very bad customer service, i cancelled my reservation 15 days prior to my scheduled arrival and they charged to my credit card 50% approx. $1200 for cancelling what it was not stated at booking.com....More

2  Thank escanizales
Reviewed September 7, 2013

To start with the good aspects of our stay in this hotel, the location is fantastic and you are within two blocks of everywhere. The staff were also very nice and most importantly the place was very clean. Our room did look a little like...More

1  Thank Rob D
Reviewed September 2, 2013

The best of the hotel is location, the room was clean, probably renovated, breakfast is complete, friendly staff. The credit card payment was cancelled and they charged me again on the arrival, plus taxes, they probably don't send the online hotel their fees. Cable is...More

1  Thank revmm
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About
Amenities
Top amenities
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$52 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Rio de Janeiro
Details
Price range
US$52 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Rio de Janeiro
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Traveller (34)
Room & Suite (8)
Pool & Beach (4)
Dining (1)
Nearby
Copacabana
The rowdy Copacabana is one of the most traditional
and old areas from Rio de Janeiro. This neighbourhood
is a blend of Brazilian soul - crowded, rowdy and
traditional. This neighbourhood has a bit of
everything: bars with music, pubs, street fairs,
chaotic streets, and many shops. All these things and
more live side-by-side. There are options for all
price points and tastes. However, the most powerful
...More
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Room Tips
"One of the city's best burger joints, Reserva TT Burger is right across the street; their guava ketchup..."
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"Not sure there are "Good" rooms."
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"Don't think it's possible."
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"Don't get a superior room. They have a long and ridiculously wide hallway (that is what you are paying..."
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