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Prodigy Beach Resort Natal

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Prodigy Beach Resort Natal
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1,631 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Dubai, United Arab Emirates
Reviewed 9 July 2014

I got a terrible food poisoning from this hotel. I was only eating and drinking there as I had the all inclusive plan, and one night it all started with fever, nausea, abdominal cramps, and you know the rest. When I communicated this to the reception they didn't even apologize. They called a pharmacy for me as I don't speak...

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Helpful?
2Thank Benito L
pestana, Gerente at Prodigy Beach Resort Natal, responded to this review
Google Translation

Dear Mr. Lettieri, Eu pessoalmente acompanhei toda a sua reclamação e desenrolar sobre a infecção relatada por ti. O que...

Montreal
Reviewed 30 March 2014

Stayed here during a recent convention with a number of coilleagues and friends. Everyone left with the same poor impressions of this property. Good points: Great location, beautiful views, especially nice from the balconies facting the ocean. Overall, clean rooms. Negative points are numerous: 1) The decor and funrniture in the rooms are very dated and in need of renovation....

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4Thank thetraveldoc
pestana, Gerente geral at Prodigy Beach Resort Natal, responded to this review

Dear Guest, Thank you for choosing the Pestana Natal Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in...

Lisbon, Portugal
Reviewed 15 January 2014

I would say i was not surprised, from what I've read it here. Everything went very good, in terms of room, cleaning, weather. In regards of the food, it tends to be a little bit repetitive, but always available for everyone. Overall I would say it was very good.

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Helpful?
1Thank jgrmatos
pestana, Gerente de relações com clientes at Prodigy Beach Resort Natal, responded to this review

Dear Guest, We would like to thank you for staying with us at the Pestana Natal All Inlclusive Hotel, and for taking the time to send us your valuable comments.Be sure we will pay attention about our food and will look for a great variaty of it. It´s always gratifying to receive positive feedback, and your kind comments will be...

Montreal
Reviewed 8 January 2014

This is not a cheap place to stay. However, what you get definitively doesn't worth the money. The place is dirty, mosquitoes and flies everywhere, including the restaurant. Rooms are very plain with no confort itens at all. Although the staff tries to be nice sometimes, they are not well trained and cannot help in most of the situations. Swimming...

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Helpful?
2Thank Murilo L
pestana, Gerente de relações com clientes at Prodigy Beach Resort Natal, responded to this review

Dear Guest, We would like to thank you for choosing the Pestana Natal All Inclusive, as well as your feedback regarding your last stay. We are very sorry to learn that you encountered certain deficiencies while visiting us. Be sure that we will focus on the necessary improvement measures, and we will therefore continue to update the inventory lists to...

Reviewed 20 December 2013

We stayed a week in this hotel. Truly a nightmare. Hotel is old and poorly maintained. Desperately needs a complete renovation. Food is terrible, they reuse food from one meal to the other. Swimming pool is dirty, there no cleaning during the day, so by the end of the day it looks like a war field. They claim all-inclusive but...

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Helpful?
4Thank Thiago S
pestana, Gerente de relações com clientes at Prodigy Beach Resort Natal, responded to this review

Dear Guest, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Natal All Inclusive Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our Department Heads have been informed, and the necessary improvement measures will be taken. We remain...

Sao Jose Dos Campos, SP
Reviewed 12 October 2013

Pestana Natal is located in front to the beach of Ponta Negra. As far as I know, all rooms have a veranda with full, open view, to the ocean, which is really nice, even though Natal is very windy for the Brazilian standard (due to its location). The breakfast is wonderful. The best I have seem in my life, so...

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3Thank TotemBulls
pestana, Gerente de relações com clientes at Prodigy Beach Resort Natal, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing our Hotel as your destination, and for taking the time to share your comments with us. We are very sorry to learn that your experience did not meet your expectations. Regarding the room conditions, we are happy to inform, that renovations are going to be made in the rooms...

Rio de Janeiro, RJ
Reviewed 5 September 2013

I had a very good time at this hotel. Rooms are spacious, clean and the seaview from the balcony spetacular. Bar and restaurant very good, nice cuisine. Staff very friendly. The pool area with bar and very polite staff. You can chose between the pool or the beach, which is right in front of you.

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Helpful?
Thank Erizan
pestana, Gerente geral at Prodigy Beach Resort Natal, responded to this review
Google Translation

Prezado Hóspede, Primeiramente agradecemos pela escolha do Pestana Hotel e pelo feedback após sua última estada. Gostaríamos de tê-lo conosco...

Recife, PE
Reviewed 15 April 2013

If you expect a 3 star hotel you won't be too disappointed and if you can pay less than R$300 then all the better but good luck. As with elsewhere in Brazil hotels are poor quality and expensive compared to their international counterparts and this is no exception. The hotel is in need of a lick of paint at the...

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Helpful?
1Thank 00jam
pestana, Gerente geral at Prodigy Beach Resort Natal, responded to this review

Dear Guest, Thank you for choosing the Pestana Natal Resort Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening...

Reviewed 17 March 2013

I am an old customer of Pestana Natal,since 2003,and i can say for sure is the best hotel in Natal. Has a wonderfull location near the sea,the hotel is cousy and charming,we really feel at home!! The breakfast is excellent and good mood!! But the most important of all,the Staff of this hotel is 5 stars!!(and i already was in...

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1Thank Pedro E
pestana, Gerente geral at Prodigy Beach Resort Natal, responded to this review

Dear Guest, Thank you very much for your detailed review following your recent stay at the Pestana Natal Resort Hotel. Your comments are most appreciated. We always strive to provide a warm and welcoming experience to our guests, and we are happy that you enjoyed the hotels services and facilities. Please do not hesitate to contact me next time you...

Piracicaba, SP
Reviewed 23 July 2012

This was my first time in a Pestana hotel. Unfortunately, the hotel did not live up to my expectations... Although I loved the lobby of the hotel by the time I entered the hotel, I had my first disappointment when the receptionist told me that my room was not ready to be used (it was 2h30 pm). She offered me...

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Helpful?
1Thank Sebastianes
pestana, Gerente geral at Prodigy Beach Resort Natal, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing our Hotel as your destination, and for taking the time to share your comments with us. We are very sorry to learn that your experience did not meet your expectations. Regarding the room conditions, we are happy to inform, that renovations are going to be made in the rooms...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Babysitting
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities

Additional Information about Prodigy Beach Resort Natal

Address: Via Costeira, 5525 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil (Formerly Pestana Natal All Inclusive Beach & Resort)
Region: Brazil > State of Rio Grande do Norte > Natal
Price Range: $108 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Prodigy Beach Resort Natal 4.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Pestana Natal Hotel Natal
Pestana Hotel Natal
Natal Pestana Hotel
Prodigy Beach Resort Natal Brazil
Hotel Style:
#4 Top resorts Hotel in Natal
#7 Spa Hotel in Natal
#10 Luxury Hotel in Natal
#20 On the Beach Hotel in Natal
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Questions & Answers

Here's what travellers have asked, with answers from Prodigy Beach Resort Natal staff and other travellers.
59 questions
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Questions? Get answers from Prodigy Beach Resort Natal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast with Brazilian pancakes is great. Don,t know what they are made of but they were super.”
 of 5 bubbles JoostBreda, 31 Oct 2015 | Read review
“The ones that look to the ocean.”
 of 5 bubbles luisaR6350FF, 10 Jul 2015 | Read review
“With balcony facing ocean.”
 of 5 bubbles thetraveldoc, 30 Mar 2014 | Read review
“All rooms will have a nice view to the ocean. Ask for a room (if any) that has been renovated, with LED TV.”
 of 5 bubbles TotemBulls, 12 Oct 2013 | Read review
“Most rooms are identical and have sea views. Perhaps avoid the ground floor (poolside) if you don't like screaming children!”
  • View from the balcony
 of 5 bubbles 00jam, 15 Apr 2013 | Read review
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