Buona Vitta Gramado

Buona Vitta Gramado

Estrada Elvira Apollo Benetti 150, Gramado, State of Rio Grande do Sul 95670-000 Brazil
Traveller (2687)
Room & Suite (45)
Espetáculo.
Dining (29)
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About

5.0
#37 of 114 hotels in Gramado
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Spanish, Portuguese
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Kids stay free
Children's playground
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Rooftop bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Extra long beds
Whirlpool bathtub
Fireplace
Housekeeping
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Private bathrooms
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms

Location

Estrada Elvira Apollo Benetti 150, Gramado, State of Rio Grande do Sul 95670-000 Brazil
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 75 out of 100
75
Salgado Filho Airport
76.1 km
See all flights
Campo Dos Bugres Airport
38.6 km
See all flights
2,353Reviews9Q+A1Room tip
Traveller rating
  • 2,063
  • 147
  • 62
  • 29
  • 53
Time of year
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Detailed Reviews
Leonardo S wrote a review Aug 2023
Raleigh, North Carolina80 contributions29 helpful votes
+1
4.0 of 5 bubbles
An outstanding place to stay. Very warm, comfy, cozy, well located and brand new (completed 2 years in Jul 2023). Amazing staff, from reception to room services. Amazing indoor pool area for all ages, with bathrobes and towels for our usage. Cozy sheets and beds.. no words to express the amazing shower they have on rooms. The Italian restaurant inside the hotel is fantastic with various types of food for all ages. Breakfast is a complete feast, and even considering the high season and crowed, NOTHING, absolutely nothing was missing at any time. The only point for observation and improvement is the VALET services. I particularly did not have any problem with, but I've seen a lot of complaints about the availability of their car.
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: There are 5 buildings on the complex. Choose the most near at reception during the winter time so...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Alles de Camargo , Gerente geral at Buona Vitta Gramado
Responded Aug 3, 2023
Dear Mr. Leo, thank you so much for your positive review! We appreciate all the compliments and have already passed them on to everyone!!! Come back often and refer us to your friends and family!! We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex H wrote a review Jan 2024
1 contribution
5.0 of 5 bubbles
We really loved our stay here at the hotel. The place is simply spectacular! The hotel staff is very friendly, especially the service provided by Rafael (the concierge) has been phenomenal! We are a big family with 3 young kids so travelling can be challenging sometimes, but Rafael made us feel like home. We will definitively return in the future ti this amazing place.
Read more
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Alles de Camargo , Gerente geral at Buona Vitta Gramado
Responded Jan 8, 2024
Dear Mr. Alex! Thanks a lot for your positive evaluation!! Rafael just loved the recognition!! I sent all the compliments to all the staff and they are very happy with it! Please come back soon and indicate us to all your family and friends!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Divya C wrote a review Jan 2023
1 contribution
5.0 of 5 bubbles
The staff were super friendly. Iago was very helpful and he ensured that our stay was very comfortable. As a foreigner it was very helpful as many people spoke English. The hotel has soo many facilities, swimming pool, jacuzzi, play station, play area for kids agewise. 100percent satisfied with the stay
Read more
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Alles de Camargo , Gerente geral at Buona Vitta Gramado
Responded Jan 9, 2023
Dear Mr. Guest, thank you very much for your positive review :) !! We appreciate all the compliments and have already passed them for all the teaml!!! Come back often and refer us to your friends and family!!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guido deoclecia... W wrote a review Jun 2023
2 contributions
5.0 of 5 bubbles
4 good staff plates timing were a bit wrong we got main while eating starter’s. Cleber was really nice and kind. The food was really good, the drinks as well. The desert was amazing!! I recommend! Just the review is a bit annoying cause you must write 200 characters minimum
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Alles de Camargo , Gerente geral at Buona Vitta Gramado
Responded Jun 5, 2023
Dear Mr. Guido, thanks a lot for yor review! We are very pleased with your compliments! We hope to see you again here soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Rodrigo A wrote a review Jan 2024
Belo Horizonte, MG105 contributions54 helpful votes
1.0 of 5 bubbles
On our first morning at the hotel we were invited by Miss. Ana Patrícia to participate in a meeting where a proposal for a multi-property system would be made to us. In return, we would receive a voucher entitlement to 4 nights at any Gramado Parks hotel, completely free of charge.
We participated in the meeting, found the proposal interesting and asked to study it, but the “consultants” tried to coerce you into closing the deal immediately. Either you close or the price goes up absurdly. Low, cheap and aggressive marketing. More than an hour later, when we received the promised voucher, there was a charge of 1,500 reais to use it. In other words, what was free now costs 1,500 reais!
We questioned the consultant, his manager, Gramado Parks, but no one spoke up, no one wanted to honor the commitment made. They remained silent, they omitted themselves. Lack of respect for the consumer.
The hotel is beautiful, it didn't need this downgrade. Stay tuned!
Read more
Date of stay: January 2024Trip type: Travelled with family
Room Tip: Antes de fazer um negócio, pesquise bem.
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cleberRS wrote a review Apr 2024
Porto Alegre, RS331 contributions180 helpful votes
2.0 of 5 bubbles
One day at this hotel was enough to see that the 5-star rating does not match reality.
At check-in we were treated cordially, but from then on, several aspects affected the evaluation. The welcome reception was only offered to “some” (unknown criteria).
The movement from the reception to the rooms and from there to the leisure areas and restaurant was done between cars in the parking lot, something not in keeping with the hotel category. As a family resort, a ridiculous playground for children.
At dinner, the waiters were very friendly, but 4 of the 5 meals were served very salty and with seasonings that tasted like artificial sauce.
The majority of attendants appear unprepared for hotel service, passing in front of the elevators, showing no signs of friendliness and a lack of courtesy and preference for guests.
The apartment is well equipped, well maintained, with a comfortable bed, clean towels and bed linen, but very noisy due to air circulation, affecting the quality of sleep.
At breakfast, chaos with total disorganization. Literally “cold” breads, poor replacement of missing food, lack of queue guidance for organizing guests, lack of tables with people circulating around the room looking for seats, unfriendly attendants (again) handling food with their hands (… with gloves, but which are used for all services), unidentified food and no protective covering.
In short, a large investment is needed to qualify the support team, as well as in the restaurant's infrastructure, particularly during breakfast in the case of larger crowds.
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Date of stay: April 2024Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucas Poletti wrote a review Jan 2024
Porto Alegre, RS786 contributions279 helpful votes
3.0 of 5 bubbles
The hotel considers itself 5 stars, but I think they are exaggerating a little.

It's a large hotel, there are several towers with apartments with a bedroom, living room and bathroom. However, for the number of towers and, possibly, guests, the areas leave something to be desired. We went on a weekend and the reception was unable to carry out check-in and the hotel areas were small for the number of guests. Crowded swimming pool with no chairs available, small games room with almost everything destroyed by children, parking lot with a queue at any time of the day, etc. At check-out, same problem as check-in, 5 attendants for a huge number of people.

Breakfast very satisfactory and with a lot of variety. The only thing that fails a lot is replenishing the food, which takes a long time (and we went during low-traffic times).

The room is spacious, especially as it has a living room with a sofa bed (which is always open even if the reservation is for two people). The air conditioning wasn't cooling the room much even though it reduced the temperature. Very good bed and clean bed and towels.

The hotel itself is very beautiful, especially in the external living areas where it really resembles Italian architecture.

Honestly, it's a good hotel, but I think for the price it's possible to get better options in the city. For 5 stars, I believe it is quite lacking. All social areas seem like a swarm of rude people and children screaming while their parents sit on their cell phones.
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Date of stay: January 2024
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bibiana H wrote a review May 2024
1 contribution
5.0 of 5 bubbles
Wonderful! Differentiated service in Serra Gaúcha!
Collaborator Gabriela Zajkowski was impeccable in helping us with all the requests we had. Wonderful stay, surreal breakfast and equally wonderful living spaces. We left with certainty that we will be back!
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gabriel F wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
Very good hotel. Breakfast, structure... Concierge Janine prepared a super complimentary surprise for us. My wife loved it
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Date of stay: April 2024Trip type: Travelled as a couple
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marieli R wrote a review Apr 2024
3 contributions
5.0 of 5 bubbles
I would like to evaluate the work of Joselma, the hotel's maid.
Very sweet and friendly.
He left everything super organized in our room.
It certainly made this experience we are having even more incredible. We just have to thank you!
Read more
Date of stay: April 2024Trip type: Travelled as a couple
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lilian P asked a question Feb 2024
Ribeirao Preto, SP21 contributions15 helpful votes
O hotel tem opções sem glúten para o café da manhã?
Answer from Marilia757
Farroupilha, RS1,105 contribution110 helpful votes
Boa tarde, Eline! Sim. Tem transporte para Gramado e Canela, só que os horários você deve se informar na época que ficar hospedada. Boa viagem!
Answer from Laura D
Recife, PE1 contribution
Oi , tudo bem? Vc conseguiu o Checkin antecipado? Estou na mesma situação
Leonardo S wrote a tip Aug 2023
Raleigh, North Carolina80 contributions29 helpful votes
4.0 of 5 bubbles
"There are 5 buildings on the complex. Choose the most near at reception during the winter time so u don't need to stay cold for long."
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Not the right property for you?
There are more places to choose from in the Gramado area.
PRICE RANGE
C$67 - C$124 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio Grande do SulGramado
NUMBER OF ROOMS
583
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Buona Vitta Gramado - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Buona Vitta Gramado
Which popular attractions are close to Buona Vitta Gramado?
Nearby attractions include Exceed Games Park Gramado (0.4 km), Museu Medieval - Castelo Saint George (0.1 km), and Hollywood Dream Cars (0.2 km).
What are some of the property amenities at Buona Vitta Gramado?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Buona Vitta Gramado?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Buona Vitta Gramado?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Buona Vitta Gramado?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Buona Vitta Gramado?
Conveniently located restaurants include Osteria Di Lucca, Levita Fondue, and Gatzz.
Are there opportunities to exercise at Buona Vitta Gramado?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Buona Vitta Gramado?
Yes, dry cleaning and laundry service are offered to guests.
Does Buona Vitta Gramado offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Buona Vitta Gramado?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Buona Vitta Gramado?
Many travellers enjoy visiting Casa do Colono (2.6 km) and Parque Fazenda da Serra (5.0 km).
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