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All reviews shopping mall great hotel in a great location nice mall rooms are beautiful the breakfast area room service top floor stayed here for one night large bed five days comfortable hotel nice room restaurants and bars toilet paper mini bar nice view gym
Sheraton Porto Alegre is located in one of the upmarket areas (Moinhos de Vento) and you should stay here purely because of its proximity to a locality which is safe (tourists are usually warned to be very careful while in brazil). The Moinhos de Vento...More
Thank Kunal M
Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre HotelResponded 2 weeks ago
Dear Mr. Kunal, good afternoon!
Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to send in your feedback.
We are happy to hear such positive comments about our facilities and hospitality. We pride ourselves in serving our customers the best...More
Stayed here for one night on business. Still can not believe that tp cannot the flushed down the toliet. But am told this is typical in Brazil. Sorry I do it anyway. The room was clean, breakfast nice and all was working in my room....More
Thank Tony S
Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre HotelResponded 3 weeks ago
Dear Mr. Tony,
Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to provide us feedback regarding your stay as it helps us to improve our services.
We are happy that you enjoyed your stay enough that you would stay with...More
Great location in restaurant and bar district. Upgrade well worth it as still very affordable. Good room size and very comfortable bed. Deborah at check in reception is outstanding. Excellent English and super efficient. Thank you!More
Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre HotelResponded September 26, 2018
Thank you for choosing Sheraton Porto Alegre Hotel and for your kind review!
We are committed to delivering an exceptional experience and are always brainstorming creative ways to meet and hopefully exceed the expectations of our guests.
We have shared your compliment with...More
This hotel is certainly among the best (if not the best) in Porto Alegre. That's both a statement on the lack of quality hotels in the market and on the general good quality of this hotel. I'm not a fan of the Sheraton brand, in...More
Response from Francine B, Guest Service Supervisor at Sheraton Porto Alegre HotelResponded September 9, 2018
Thank you so much for your review. It is with great satisfaction and happiness that we welcome your kind comments on our property.
We are committed to providing a memorable stay and are always brainstorming creative ways to exceed the expectations of our...More
Maybe I am the exception, but my experience in this hotel was horrible. Let me list all the things that happened: early arrival was not noticed despite indication, room not ready, was forced to take a room in the club lounge against twice the price...More
Response from Alejandro I, General Manager at Sheraton Porto Alegre HotelResponded August 26, 2018
Thank you for choosing Sheraton Porto Alegre Hotel, I was concerned after reading your review and have already shared your feedback with our management in order to prevent the kind of issues that happened during your stay.
Please accept our apologies for having...More
Sheraton Porto Alegre Hotel is a contemporary hotel in Porto Alegre, Brazil offering easy access to Porto Alegre Public Market and São Pedro Theatre. We also place guests just 7 km from Estádio Beira-Rio stadium. …MoreEnjoy our ideal location and our great amenities, including Guestroins with Wi-Fi and mini refrigerators. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.