We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Swan Tower Porto Alegre

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Swan Tower Porto Alegre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

359 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 8: English reviews
Start your review of Swan Tower Porto Alegre
 Click to rate
Canada
Reviewed 14 January 2017 via mobile

The hotel is in a great location. The rooms are spacious with a kitchenette (refrigerator, sink and microwave). The receptionist are very helpful and friendly although some did not speak English and my Portuguese is not so good. The rooms are very clean and well taken care of. There was a breakfast buffet that had many delicious items. The one...

 Report
Helpful?
Thank B B
Calgary
Reviewed 13 May 2016

A hotel of contrasts: First impression was very positive; Modern 12-story tower with a spacious 12-story high lobby. Check-in gave a hint of things to come. Very slow -- there was one woman laboriously checking in guests, while four men stood behind her and watched, or discussed things in Portuguese. The elevators were beautiful, but there weren't enough of them;...

 Report
Helpful?
Thank niemand
Andre M, Gerente geral at Swan Tower Porto Alegre, responded to this review

Dear guest Thank you for your email and for providing us with feedback from your stay. First and foremost, I am very sorry to hear that you were unhappy with your experience here at Swan Tower Porto Alegre. We take all complaints very seriously, and I want to assure you that we have procedures and standards in place to ensure...

Rio de janeiro
Reviewed 1 May 2016

Overall, very reasonable Accommodations for their pricing. Had a problem with my door - only the master key worked on it, so I had to ask somebody to accompany me to my room at the front desk every time. Room service was a little slow. On the last day, forgot to checkout, but managed to close my tab remotely.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Felipe C
Andre M, Gerente geral at Swan Tower Porto Alegre, responded to this review
Google Translation

Estimado Senhor Obrigado por seus comentários, desculpe-nos o infortúnio do problema com sua chave. Nos colocamos à sua disposição para...

Reviewed 16 March 2015 via mobile

I had booked a room with two beds to hotel. And when i entered the room I saw only one big bed. I asked the reception to change my room and the answer is unbelievable. We have nothing to do sir. One of you can use the sofa in the room. It's unbelievable and unacceptable. I canceled my reservation and...

 Report
Helpful?
1Thank halisgencer
Andre M, Gerente geral at Swan Tower Porto Alegre, responded to this review

Dear Guest, We're very embarrassed about what happened. Please accept our apologies. Sorry! Best Regards, André Machado

Salt Lake City, Utah
Reviewed 8 July 2014

We stayed here during the World Cup and were pleasantly surprised with the cleanliness and quality of this hotel. Rooms were spacious and very clean. It is in a nice spot of town, pretty low key, not a lot going on around but decent enough location. Staff was helpful and very nice.

 Report
Helpful?
3Thank DC_SLC
Andre M, Gerente geral at Swan Tower Porto Alegre, responded to this review
Google Translation

Prezado Hóspede, agradecemos pela gentileza dos seus comentários. Realmente a época da Copa foi desafiadora. Viajantes experientes com alta expectativa...

St Louis, MO
Reviewed 14 April 2014

a very comfortable room, leafy streets and pleasant area. Staff was very nice and the taxis just outside on street. Lobby is well lit and have good sitting areas. The business center has PCs available and a table/chairs for a meeting. It is a good location, not too far from city or airport. The only thing is that no delis...

 Report
Helpful?
4Thank JES006
Andre M, Gerente geral at Swan Tower Porto Alegre, responded to this review

Dear Guest, Thank you very much for the comments and hope to welcome you again in our hotel. Have a nice week. Best regards! André Machado General Manager

Rio de Janeiro
Reviewed 25 August 2010

The temperaturate in Porto Alegre was close to 30 C on August 23rd 2010. I checked in by 5:00pm and started to work on the computer. I started to sweat a lot. After the 4th call complaining to the clerk, he explained me the problem - it was very cold on August 22nd, thus, the A/C was set to blow...

 Report
Helpful?
Thank Apln
Andre M, Gerente geral at Swan Tower Porto Alegre, responded to this review

I would like to thank this TripAdvisor member for evaluation and I'm glad to hear that your stay at our hotel was pleasant. Although we have never received sucha negative report from our previous customers about the air conditioning, in this unit or any of the other, make sure that this observation will be investigated by management. I ask you...

Lisbon
Reviewed 3 February 2009

This hotel has a nice lobby and spacious rooms. And that's about it. Everything else is deceptive. The rooms aren't very clean, the carpet smells, the bathroom is tremendously small, the breakfast is weak and the nearby main street is too noisy in the mornings. Don't stay there.

 Report
Helpful?
1Thank ValterNF
gabrielaschwan, general manager at Swan Tower Porto Alegre, responded to this review

I´m very said about the perceptive about this client. I wish I could receive him again, e change this bad impression he had about our hotel. We are changin many things about the structure and services.... Best regards, Gabriela

181 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (143)
Viewed
Room/Suite (49)
Viewed
Bathroom (11)
Viewed
Hotel & Grounds (23)
Viewed
View from Room (12)
Viewed
Dining (4)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (11)
Viewed
Dining (11)
Viewed
Bathroom (3)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Porto Alegre
Swan Tower Novo Hamburgo
#3 of 5 in Novo Hamburgo
220 reviews
Mercure Porto Alegre Manhattan
#8 of 77 in Porto Alegre
929 reviews
Show Prices
Show Prices
Show Prices
Holiday Inn Porto Alegre
#20 of 77 in Porto Alegre
487 reviews
Ibis Styles Porto Alegre Centro
#2 of 77 in Porto Alegre
573 reviews
Bela Vista
Radisson Porto Alegre
Radisson Porto Alegre
#5 of 77 in Porto Alegre
586 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Porto Alegre Swan Tower Hotel has two categories of suites, 4 events rooms with their own restaurant, a 24-hour gourmet kitchen, gym and wireless internet. With its privileged location in the capital of Rio Grande do Sul, the hotel offers complete infrastructure to ensure our guests` comfort. ... more   less 

Additional Information about Swan Tower Porto Alegre

Address: Avenida Cristovao Colombo 3192, Porto Alegre, State of Rio Grande do Sul 90560-002, Brazil
Region: Brazil > State of Rio Grande do Sul > Porto Alegre > Higienopolis
Price Range: $80 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swan Tower Porto Alegre 3.5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Priceline so you can book your Swan Tower Porto Alegre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swan Tower Porto Alegre Brazil
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swan Tower Porto Alegre staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Swan Tower Porto Alegre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to take a lower floor room, if you don't mind taking the stairs.”
 of 5 bubbles niemand, 13 May 2016 | Read review
1 of 1