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Definition of decadent hotel. Rooms ok. That's about it. Went for a night with my daughters and got pissed with a sum of non solved problems.
The phone on my daughter's room never got to work properly despite of 4 complains. So the nanny couldn't...More
Thank Ana T
Response from Bristol H, Gerente de relações com clientes at Acores Premium HotelResponded 24 October 2017
Thank you for your feedback. They are very important for our improvement.
We appreciate your comments and we have in them the source that motivates us to improve our services. Also we reinforce the guidelines to our employees to maintain the satisfaction of our...More
Clean large suite but a little dated. Great buffet breakfast. Helpful front desk staff considering I knew no Portuguese , they did their very best to help. Take a taxi from the metro stop at night since it is dicey at night or just take...More
Clean, renewed, location near a shopping mall. Buffet breakfast included in the price.
Parking is not included, but the price is fair.
Best of all, eager staff to help you in anything you need. Respectful and nice people.
Comfortable room with good beds, nice toileteries in clean bathroom. Breakfasts were delicious - different fruit, juices, home made jellies, cakes and tartes, plenty to choose. Very helpful staff explained where all necessary places and different attractions could be found. We felt welcome.
It's a good hotel, in a good located and good price. The suite room are comfortable and clean. The Wifi Internet is reasonable. It's near from Shopping Total (small shopping) that there is many fast foods.
Response from Malgorzata R | Reviewed this property |
we had one tablet and one netbook. The tablet connected with no problem, the netbook not always, so it's difficult to give you a 100% answer. The Staff was very helpful when I couldn't connect, they solved my problem... More
we had one tablet and one netbook. The tablet connected with no problem, the netbook not always, so it's difficult to give you a 100% answer. The Staff was very helpful when I couldn't connect, they solved my problem by calling an airline.
Remember there are delicious and very rich breakfasts.