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Bourbon Alphaville Business Hotel

554 reviews
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Traveller (105)
Room & Suite (32)
Dining (3)
Overview
  • Excellent48%
  • Very good38%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (554)Write a Review
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All reviewselectrical outletssafe neighborhoodsao paulolaundry servicehotel is locatedfree wifigymgabrielmallslobbymaintenance
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1 - 5 of 54 reviews
Reviewed 1 week ago via mobile

For work reasons, I was staying at this hotel. Its really in the heart of the Alphaville district, so very easy to walk to the shopping malls, and the business district. The staff are exceptionally friendly and helpful. The rooms are very large, but coming...More

Thank Mike W
Reviewed 2 weeks ago

well situated for my business needs, that was the main reason for choosing this hotel. It is a bit outdated. This came clear especially because of the smell to the carpet in the room. But staff is certainly helpful and friendly.

Thank folker_lamote
Reviewed 15 November 2017

In general: room, services, food was ok. But Hotel completly did not manage situation with loud, noisy group of the hotel guests who decided to start party with singing, screaming etc at 1.30 AM. Dispite several calls, request nothing was done. On duty managers and...More

Thank MgadaCracow
Response from RedeBourbon, Gerente at Bourbon Alphaville Business HotelResponded 30 November 2017

Dear Customer, Thank you for rating Bourbon Alphaville on TripAdvisor. I'm sorry the issue mentioned disturbed your experience with us. I aligned with our team the procedures expected to be done in this kind of situation. Our main objective is to reach the customer satisfaction,...More

Reviewed 7 November 2017

The staying was really good with exception with elevator issues, only one of three was working which was quit bit a problem due to the high amount of rooms in the hotel. I suggest to improve the maintenance of it.More

Review collected in partnership with this hotel
Thank marceloadrianm2017
Response from RedeBourbon, Gerente at Bourbon Alphaville Business HotelResponded 30 November 2017

Dear Mr. Marcello, Thank you for rating Bourbon Alphaville on TripAdvisor. I'm sorry the issue mentioned disturbed your experience with us. I discussed the issue with the accountable department and they ensured me it was a specific issue already solved. We hope to have you...More

Reviewed 20 September 2017

Friendly staff and clean rooms. Location was perfect for my business needs. Although the hotel is showing its age in a few areas it is well maintained. Very safe neighborhood with good security. I recommend it.

Review collected in partnership with this hotel
Thank davidcO358ZL
Response from RedeBourbon, Gerente at Bourbon Alphaville Business HotelResponded 26 October 2017

Dear Mr. David, thank you for rating Bourbon Alphaville on TripAdvisor. Thank you for the compliments and for reaching your expectations. I hope to see you back to have new experience in our hotel. Regards, Thiago Santos, General Manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$59 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$59 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (105)
Room & Suite (32)
Dining (3)
Pool & Beach (3)
Questions & Answers
Ask a question
Melissa R
11 November 2016|
Answer
Response from RedeBourbon | Property representative |
Mrs. Melissa, We are very happy to receive your request; our restaurant is called Quatro Estações. Regarding the menu, please note that we do not have a menu online. If you would kindly send your e-mail, we can send you the... More
0
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Google Translation
tom v
14 December 2014|
AnswerShow all 3 answers
Response from RedeBourbon | Property representative |
Hi Tom, Good morning! The hotel doesn't have a coffee machine in the rooms, but on the ground floor has a Coffee Shop. About the channels, the hotel has channels in english, and they have an app name PressReader, where you... More
0
Votes
Google Translation
Room Tips
"I do not recommend it"
Read review
"4th floor - larger rooms and close to the ground level (elevators are so slow)"
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"Rooms that are not in the corner are better, you will have more comfort in the toilet..."
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"Well placed and very much comfortable"
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