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As I'm usually here on a monthly basis (and this for the last 10 years), I have to say: the things that are well remain well but requests for improvement have been (and probably will be....) ignored.
Funny enough, as everytime you receive the typical...More
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 29 May 2017
Hello, ElPatron67! I'm very sorry that we did not meet your expectations. We value the quality of services and take your considerations to the responsible areas with the goal of always improving our service. I hope you can return again and thus heal the impression...More
... is not always better.... staff is still friendly but service is in decline... breakfast was sparse but food was fresh... room service is another thing... if it takes over 1h to get a chicken sandwich than that's not a great standard for hotel that...More
Thank Sascha L
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 12 May 2017
Hi, Sascha L! Thank you very much for the compliments to the hotel. I am very happy that you have shared your experience with us. It is through evaluations like yours that we have improved our service. I hope to have you more often here!
Very friendly service. Very well organised check in/out.
Have been here the last 15 years or so ( flight crew ) and certainly one of the better hotels in Campinas.
Few good restaurants wirhin walking distance.
Thank Ronald B
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 17 March 2017
Hello, Ronald B! Thank you very much for your evaluation made to our hotel. I'm very happy to hear that you had a great stay. Come back more often!
The room was clean, spacious, quiet. Housekeeping were very attentive (to the extent of tidying for you). The reception staff were genuinely friendly and helpful; by far the best I've experienced in years. The air-conditioning was quiet (important if you're trying to sleep in a...More
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 13 March 2017
Hi, Banks_DJ! Thank you for your rating and positive comments made to the resort. I'm very happy to hear that you liked the room. Check back often!
I have visited this hotel in Dec 25 2016 to Jan 04 2017
New year party was very good and food quality of services is amazing
Hotel is having fitness center, spa, very good.
Its center of the city and easy to accessible to near...More
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 1 February 2017
Hello, ashwinjingade! Thank you so much for sharing your experience with the resort. Your opinion is very important to us. Check back often!
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$85 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Campinas
#5 Luxury Hotel in Campinas
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Response from RoyalPalmHR | Property representative |
Hello Mike! Our power specifications follow the Brazilian standard and they are 120V/60Hz . Although all of our accomodations have at least one 220V/60Hz. Also, we have universal adapters free from costs at the reception so... More
Hello Mike! Our power specifications follow the Brazilian standard and they are 120V/60Hz . Although all of our accomodations have at least one 220V/60Hz. Also, we have universal adapters free from costs at the reception so you are more than welcome to use them anytime you need to.
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