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Pullman Sao Paulo Guarulhos Airport

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Pullman Sao Paulo Guarulhos Airport
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897 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Reviewed 2 weeks ago via mobile

Eveything is good pool is good , food is good, price is normal you can play tennis and also you can swim pool you can listen lifemusic at the pool but it is far from downtown so there is a shuttle from hotel to downtown only oneway at 11:30AM

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Helpful?
Thank TC Ömer Ş
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Ömer, It's very good to hear that you enjoyed relaxing moments at the hotel and we could meet all your expectations. We strive to provide guests good experiences and it's gratifying to see it reflected on your kind words. We hope you can come back lots of times during this year. Pullman will be waiting for you. Feel Welcome....

Reviewed 2 weeks ago via mobile

One of the best hotels I've ever stayed in in São Paulo. It's by the airport so it's far from São Paulo. Surprisingly it is not noisy from the airport. The staff are kind and genuine. You will not buy a bad meal in this hotel, nearly impossible. The bar is clean and stocked well. The artwork is quaint but...

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Helpful?
Thank John C
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear John, Thank you for giving your feedback on TripAdvisor. Your kind words towards our staff service is highly appreciated and will be shared accordingly, specially with Pádua. Thank you for your compliments on Base Bistre & Bar, as well as on all the food service at the hotel. We are looking forward to your next visit. It will be...

New York City, New York
Reviewed 2 weeks ago

This hotel needs a major remodeling, nothing in the room was working properly. It was frustrating to take a shower and have the entire bathroom literally flooded. The flushing system was not working as well. The staff was well trained and tried to help as much as they could but the installations are so old that there is nothing they...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank mconsulo
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Mr. Consulo, Thank you for taking time sharing your experience and giving us the opportunity to apologize one more time for the inconveniences. We are sorry we didn't meet your expectations. We are working to enhance guests' experience in the room. Last year we started the rooms renovation. This month we inaugurated three floors. Gradually, all the floors/rooms will...

Reviewed 3 weeks ago

i had several hours in the airport and a late night flight so, i asked an hotel and this is the one my company recommended. and they were right! nice rooms, great lobby and bar and good restaurant - all you need in such hotel.

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Helpful?
Thank SabaOmer
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Guest, Thank you for leaving us a review. It's great to know that Pullman was suitable for your needs. We hope you always come back when stop at GRU Airport. Pullman will be waiting for your next visit. Feel Welcome. Guilherme Conigiero Customer Experience

Reviewed 4 weeks ago via mobile

The hotel renovation is amazing I rate it one of the best hotel that I ever visited! The rooms are a bit boring but spacious and comfortable! The room service is quite fast and I was impressed by the way they clean the rooms in the morning! The gym is small but has all the basics that one needs for...

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Helpful?
Thank Khadijabensaid
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Khadija, We are glad that you liked the renovations on public areas. Thank you very much for your kind words about our service and facilities. It was a pleasure to welcome you again. We hope you can visit us more times this year. Pullman will be waiting for you. Feel Welcome. Guilherme Conigiero Customer Experience

Helsinki, Finland
Reviewed 4 weeks ago

We had a 6 hour stopover in GRU. There's a free shuttle bus to this hotel. For 120 reals (40 $) you can use the gym, saunas, and pool (and WiFi). What's more, it includes a huge lunch buffet, which is served until 3 pm (but water and drinks you have to pay). Definitely worth the price.

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Helpful?
Thank Sepisto
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Guest, Thank you for your kind comments and recommendation. We are very glad to know that our Relax Day was suitable for you on your stopover. Why staying long hours at the airport if you can enjoy relaxing moments on our pool? We hope you come back always when you need. Pullman will be waiting for your next visit....

Reviewed 4 weeks ago

I go in this hotel for business reason on a regular base. It is very well connected with the Interanational Airport that you can reach in less than 10'. The atmosphere is perfect for relax and for a good rest. Good gym and outdoor pool. Room are very quite and well sound proof. Room service is quick and food excellent.

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Helpful?
Thank Emanuele C
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Emanuele, Thank you for your compliments on our location, food, facilities and atmosphere. And you are right: at Pullman, you forget that the Airport is right over there. It's always a pleasure to welcome you. Pullman is waiting for your next visit. Feel Welcome. Guilherme Conigiero Customer Experience

Reviewed 29 January 2017

Are always under construction. Wrecked carpets, broken door fittings, if you come by hotels.com do not give you promotions even do you are accord member Is not worthy price with services. Bad shuttle services is very irregular.

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Helpful?
Thank licastronavia
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Ms. Lilian, The Lobby, Base Bistro & Bar and Pool Bar were updated. The rooms renovations started last year September. Three floors will be ready on June (actually, two of them will be available to book within few days), then it will take a break. Pullman is working to provide guests modern and vibrant environments. We saw you are...

New York City, New York
Reviewed 25 January 2017 via mobile

The nicest part is the modern lobby and external look. But do not be too much impressed by that, the rooms are pretty warn out, not really clean (bathroom).they have a brown carpet in room and aisles, but you cam still see how dirty and old it is. Found it a joke that the first shuttle to terminals runs at...

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Helpful?
Thank theoneandonlyArnold
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Guest, Thank you for dedicating a moment to comment on your stay with us. We'll take your complains as improvements opportunities, as we are always striving to meet all guests expectations. Our rooms are being renovated. Soon we'll offer fresh and in style rooms, adapted to modern men needs. Your unsatisfaction with the shuttle service starting time will be...

Sao Paulo, SP
Reviewed 5 January 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Giselle12
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel is located adjacent to the Sao Paulo International Airport and is only 30 minutes from the capital's financial center, making it an excellent choice for executives traveling for business meetings, events and conferences. The hotel's luxurious guest rooms offer a comfortable and sophisticated atmosphere for relaxing after a long day of work. There are 14 meeting and special event rooms, accommodating up to 1200 guests for a wide variety of events. ... more   less 

Additional Information about Pullman Sao Paulo Guarulhos Airport

Address: Rodovia Helio Smidt | Acesso Base Aerea Cumbica, Guarulhos, State of Sao Paulo 07190-100, Brazil (Formerly Hotel Caesar SP Int. Airport)
Region: Brazil > State of Sao Paulo > Guarulhos
Price Range: $193 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Sao Paulo Guarulhos Airport 5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Caesar Park/Caesar Business Sao Paulo International Airport Hotel Guarulhos
Caesar Park Hotel Sao Paulo
Pullman Sao Paulo Guarulhos Airport
Hotel Style:
#2 Family Hotel in Guarulhos
#2 Business Hotel in Guarulhos
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Sao Paulo Guarulhos Airport staff and other travellers.
11 questions
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Questions? Get answers from Pullman Sao Paulo Guarulhos Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you plan to rest in the afternoon, ask for a front room. Occasionally you can have music that comes from the pool (summer time)”
 of 5 bubbles 887emanuelec, 20 Feb 2017 | Read review
“Normally I would say the higher the better but I would check if the building work on the upper floors has been completed.”
 of 5 bubbles richardcjarman, 28 Oct 2016 | Read review
“All standard in a high rise building”
 of 5 bubbles Serenade, 28 Sep 2016 | Read review
“Best views are facing the front of the hotel.”
 of 5 bubbles Keith7263, 30 Aug 2016 | Read review
“Skip the breakfast in the Executive Lounge and eat in the restaurant.”
 of 5 bubbles Saskwatches, 14 Apr 2016 | Read review
5 of 5