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2018-01-28 2018-01-29
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    Matiz Guarulhos Aeroporto Hotel

    Rua Pedro de Toledo 1000 | Jardim Santa Lídia, Guarulhos, State of Sao Paulo 07140-000, Brazil
    011 55 11 4933-7429
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    2018-01-28 2018-01-29
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    US$72
    US$70
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    US$72
    US$70
    Traveller (232)
    Room & Suite (69)
    Storyboard
    Overview
    • Excellent17%
    • Very good40%
    • Average29%
    • Poor10%
    • Terrible4%
    Travellers talk about
    “clean rooms” (4 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Matiz Guarulhos Aeroporto Hotel
    Offers & Announcements: 20% off room rate
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (935)
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    1 - 5 of 107 reviews

    Reviewed 3 days ago

    I arrived at GRU airport after a quick change in plans and expected to find a hotel or information desk. I didn't find either and the telephone information person hung up on me when I didn't speak Portuguese. Airport internet access rubbish. Luckily an airport...More

    Thank JillyPEngland
    Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 2 days ago

    Dear Guest, We appreciate your trust of telling us what happened in your stay. Our business is conducted with commitment and transparency, so your feedback is extremely important to the improvement of services and products we offer. We will work to offer better services. We...More

    Reviewed 4 weeks ago via mobile

    The room smells really bad. I felt dirty when I left the hotel. The staff in the reception is arrogant, not to mention the staff in the restaurant. They do not speak english or even understand spanish (how do staff at an airport hotel not...More

    Thank Seb2215
    Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 2 weeks ago

    Dear Guest, Thank you for the trust to inform us about what happened. We conduct our business with commitment and transparency, so your feedback is extremely important to the improvement of the services and products we offer. The time dedicated to us motivate us to...More

    Reviewed 5 weeks ago

    The beds are very nice, top quality, also the A/C. Salad is very good. Other hot food at buffet medium. But the anti-smoker-terror in this hotel is horrible. U have to go out of the hotel to smoke! A NO-GO!!!! Personell dont speak englisch, and...More

    Thank brkrtn
    Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 3 weeks ago

    Dear Guest, We appreciate your trust of telling us what happened in your stay. Our business is conducted with commitment and transparency, so your feedback is extremely important to the improvement of services and products we offer. We will work to offer better services. We...More

    Reviewed 30 November 2017

    Comfortable, clean, good rooms, friendly helpful staff, efficient billing system for meals and drinks. Excellent value extensive buffet, changes from night to night. Free shuttle service to and from the airport, but we waited 40 minutes at the airport before giving up and finding alternative...More

    Thank Ian_Fraser1951
    Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 3 weeks ago

    Dear Ian, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope to see you soon! Best regards, Leilane Mariano Reservation department

    Reviewed 2 October 2017

    I was there a week ago due to a layover and it was very nice. They pick you up at the airport (Terminal 2) and then drive you to the hotel. The room I was stayed in was clean and it had everything I needed...More

    Thank Odile P
    Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 3 October 2017

    Dear Odile, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Sincerely, Leilane Mariano Reservations department

    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$57 - US$80 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your Matiz Guarulhos Aeroporto Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Brazil >
    • State of Sao Paulo >
    • Guarulhos
    • Also Known As
    • Matiz Guarulhos Aeroporto Hotel Sao Paulo
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    Traveller (232)
    Room & Suite (69)
    Dining (17)
    Hotel & Grounds (160)
    Bathroom (11)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    willmore
    10 December 2016|
    AnswerShow all 4 answers
    Response from Rubem A | Reviewed this property |
    There is a hotel inside the airport. Small rooms but very comfortable to spend a few hours. It's been a while since I was there, but I think you can buy a specifiic number of hours insted of a whole night.
    0
    Votes
    Emma B
    3 November 2016|
    AnswerShow all 5 answers
    Response from Odécio P | Property representative |
    Good Morning You can use the transfer service without reservation, the bus leaves from Terminal 2 on Asa D. Thank you
    0
    Votes
    Google Translation
    janice l
    7 August 2016|
    AnswerShow all 6 answers
    Response from hanz v | Reviewed this property |
    HI, It is possible to make a reservation in advance. I however booked the shuttle at the check in. I never had problems booking regards Hanz
    0
    Votes
    Room Tips
    "no.........................."
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    "without restrictions, all romms apropriate for a good night sleeping and relax."
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    "Higher floors can face the airport's runway."
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    "No good room in this hotel..."
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