Wyndham Sao Paulo Ibirapuera Convention Plaza

Wyndham Sao Paulo Ibirapuera Convention Plaza

Avenida Ibirapuera, 2927, Sao Paulo, State of Sao Paulo 04029-200 Brazil
Farto
Traveller (975)
Apartamento Executive
Room & Suite (408)
Farto
Dining (84)
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About

4.0
#43 of 390 hotels in Sao Paulo
4.6 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Moema, one of the most charming, peaceful and green-spaced districts with best life quality status in Sao Paulo, the hotel is next to Ibirapuera Shopping Mall and Eucaliptos subway station, 2km to Ibirapuera Park, and 3km to Congonhas Airport. With 656 rooms, all equipped with air conditioning, free wi-fi, cable TV, electronic safe, minibar and hair dryer, as well as accessible rooms for the disabled. The building offers facilities for those seeking agility and prime customer service, and is the ideal option for holding events, group hosting and for visitors who are in Sao Paulo for business or leisure. The building also has the Ziils Bar Lounge & Restaurant, a wide space with rustic and modern architecture. It is the ideal place for those looking for an environment with modern cocktails, variety of draft beers and the gastronomy that offers Mediterranean cuisine dishes created for the most selected consumers. In the weekends the house holds gastronomic events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Internet
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Doorperson
24-hour front desk
Express check-in / check-out
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish, Italian and 1 more

Location

Avenida Ibirapuera, 2927, Sao Paulo, State of Sao Paulo 04029-200 Brazil
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Congonhas Airport
Guarulhos Intl Airport
4,094Reviews65Q+A44Room tips
Traveller rating
  • 1,795
  • 1,451
  • 502
  • 198
  • 151
Time of year
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Detailed Reviews
AMANDA G wrote a review Aug 2023
Cape Town, South Africa27 contributions1 helpful vote
5.0 of 5 bubbles
We had a thoroughly good stay here - it really is a wonderful hotel - room was a good size, bed was large and comfortable, shower was good. Breakfasts were always fresh and gluten free bread was even provided. Moema is a safe area so we could walk to restaurants at night - great nearby restaurants. Shopping Centre over the road which was also a win. Highly recommend.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Can’t think of any negatives.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relacionamento Cliente, General Manager at Wyndham Sao Paulo Ibirapuera Convention Plaza
Responded Aug 23, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabio Kazuo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jataya T wrote a review May 2024
1 contribution
5.0 of 5 bubbles
As a para athlete, traveling for competition can be nerve wracking. Alessandra from day one made sure my team and I were taken care off. The stay was for almost 2 weeks. The food was great, the staff was great, and the accommodations were perfect. They also have special little things that may occur during your stay which makes the visit even more special; during my stay it was caricatures. I hope next time we are in town for a competition we get to stay here.

Because of the size of this event there were not enough wheelchair accessible rooms so Alessandra set me up in a room with a double door to the bathroom which allowed me to get my chair in; what a life saver.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: If you need a little more space in the bathroom ask for a room with a double door. My room had...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relacionamento Cliente, Outro at Wyndham Sao Paulo Ibirapuera Convention Plaza
Responded 1 week ago
Dear, Thank you for reviewing your stay and we hope to see you again. Wyndham Ibirapuera
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darcy Pearson wrote a review Nov 2022
4 contributions1 helpful vote
4.0 of 5 bubbles
Great property overall, including the location. The Aircraft noise was a bit of a surprise with one landing every 5-7 minutes but that's on me for not paying attention to the exact location. Excellent Pool & related facilities. Walking distance to many great attractions & restaurants.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relacionamento Cliente, Gerente geral at Wyndham Sao Paulo Ibirapuera Convention Plaza
Responded Nov 29, 2022
Thank you for sharing your opinion with us! Customer Relationship.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aaditya_c wrote a review Feb 2020
Cremlingen, Germany16 contributions40 helpful votes
1.0 of 5 bubbles
Apart from a decent breakfast & great location nothing worked in this hotel. It wasn't clean, no complimentary water bottles. I asked for water kettle to make my morning coffee. They didn't send kettle but asked me to order "hot water" and charged me for that. The room was very dark and the lighting was super depressing.
NEVER AGAIN
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relacionamento C, Customer Relationship at Wyndham Sao Paulo Ibirapuera Convention Plaza
Responded Feb 17, 2020
Hello, We are surprised by the report and very sorry about what happened, this is not the standard of excellence in service and services that we value our guests. We talked to the person in charge of the department to reorient the team and prevent situations like this from happening again. Sincerely, Customer Relationship
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
freemanlovefreemana wrote a review Apr 2022
Boston, Massachusetts1 contribution
2.0 of 5 bubbles
The hotel is not in good condition, maintenance and service is not good, staffs are not very efficient and helpful. The worst thing was that the internet is very bad most of the time. It caused big trouble for my working. Finally the checkout was very slow, and they don’t want check the minibar in my room even I reminded her that my consume is bigger than the bill.
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: If internet service quality is very important for you, think about other hotel options.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relacionamento Cliente, Gerente geral at Wyndham Sao Paulo Ibirapuera Convention Plaza
Responded Apr 8, 2022
Thank you for sharing your opinion with us, it helps to improve our services. We have an improvement plan to better serve you, please accept our apologies. Thank you for your attention, Customer Relationship.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JCMONTECARLO wrote a review Jun 3
Monte-Carlo, Monaco151 contributions84 helpful votes
1.0 of 5 bubbles
Stayed there last week for 2 days. Unbelievably bad.After my horror stay at Wyndham Tryp Paraíso I decided trying this one, being Wyndham diamond member. Forget about it. Same lack of quality and staff training. These aren’t hotels even near to international standards, except for charging high prices. Staff is useless, they never received any training on everything apparently. Too busy eating or staring into their smart phones (haha!) It’s like 5 year olds are playing hotel reception . Even a 5 year old would deliver a better result. They never heard of Wyndham status, try to sell you a free suite upgrade and when you finally explained to them (in flawless Portuguese) why it’s free and not to be questioned they already forgot it all. My good, where do they find staff like this? Useless!
Then you get to the cramped ’upgraded’ room: old, smelly, dirty-ish you’re in fir another shock. Absolutely state of the art when you live in 1962! More expensive than a bungalow in the Maldives for a cave like this? Fortunately I did day by day refundable bookings, so after 2 days I canceled and just chose a 50$ ibis around the corner. At least you know how these hotels look and they can’t disappoint you like a 250$ cave like this disgusting’Wyndham’ circus ‘hotel’. Stay far away from any Wyndham in São Paulo.
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Date of stay: May 2024Trip type: Travelled on business
Room Tip: Avoid this hotel. They ruin your stay. 100%!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DanielHoogs wrote a review May 2024
Rio de Janeiro, RJ104 contributions57 helpful votes
1.0 of 5 bubbles
Our stay at the Wyndham Ibirapuera was awful. Right after our arrival, I've called the room service asking to borrow some cutlery and I was absolutely shocked that they would charge me R$ 17 / USD 3 for it. Besides that, the room was nice, staff was kind, breakfast was good. Besides the cutlery thing, everything else seemed to be ok, but only until the next day...

The next day: since the hotel has changed name recently, they were installing those huge letters that I'm sure you can see even from the space. And guess where our room (708 if I'm not mistaken) was located? Exactly, letters A and M were being fixed into our wall, the very same wall were our bed was. I could't work, I couldn't have a video-call because it seemed that the workers would break the walls anytime and invade our room. The noise was unbearable. And when I called the front desk, the lady in the other end of the line said "please wait a moment, I'll check if they are doing any kind of work", and this despite the fact that she couldn't barely hear me because of the noise... They offered me a place to work, free of charge as a "courtesy" (so kind of them, wasn't it - contains irony), and put me into an area which was under some stairs, with terrible light and also with a lot of noise (nothing compared to the noise from my room, though). And this happened for two days in a roll.

On the second day, after complaining again, I must say that they offered to change my room, but I had only one night left, it was around 5pm, the work was being concluded at 6pm and I didn't want to go through the rush of packing everything at that moment only for the last night...

In my opinion, they could never have put the rooms where the letters were being installed for rent. It was a true living/waking nightmare. Extremely disrespectful. Terrible choice they've made.

I don't intend to stay there never again.
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Date of stay: April 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonas wrote a review Sep 2022
1 contribution
2.0 of 5 bubbles
Really bad quality in the rooms. Everything was old and worn out. The rooms even smelled like an old cabniet.
Seems like it was a luxury hotel 40+ years ago. No efforts are beeing put into renovating or maintaining this hotel.
The rooms are not soundproof.

The service of the personnel was the only cceptable thing with this hotel, but you expect the service to be a lot better for a 4 star hotel.
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Date of stay: September 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relacionamento Cliente, Gerente geral at Wyndham Sao Paulo Ibirapuera Convention Plaza
Responded Sep 19, 2022
Thank you for sharing your opinion with us, it helps to improve our services. We have an improvement plan to better serve you, please accept our apologies.Thank you for your attention, Customer Relationship.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dario D wrote a review Aug 2022
Impruneta, Italy3 contributions
1.0 of 5 bubbles
The hotel is cold and so uncomfortable, the room temperature is set at 19°C with no possibility to change it. By requesting an heather I was told that the hotel doesn't provide it and that I have to stay with this room temperature for all my stay. The staff was not collaborative at all and the hotel manager Mr. Motta didn't want to understand the problem and his modes were very annoying. Be careful before choosing this hotel, there are much better in Sao Paulo.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relacionamento Cliente, Gerente geral at Wyndham Sao Paulo Ibirapuera Convention Plaza
Responded Sep 2, 2022
Thank you for sharing your opinion with us, it helps to improve our services. We have an improvement plan to better serve you, please accept our apologies. Thank you for your attention, Customer Relationship.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rafael U wrote a review May 2022
2 contributions1 helpful vote
1.0 of 5 bubbles
Terrible experience from the start. Dissonance information between the booking site (Booking.com) and the hotel reception regarding the parking fee. Then, I was proposed to leave my credit card for consumption expenses, which I didn't agree, and faced some friction to not cope with it.
The receptionist said I had 2 courtesy bottles of waters which - surprise - I was charged at the check out. I felt as a suspect, and not as a guest, at this hotel. No way I'm staying ever again in the Bourbon hotels.
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Date of stay: April 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relacionamento Cliente, Gerente geral at Wyndham Sao Paulo Ibirapuera Convention Plaza
Responded May 6, 2022
Thank you for sharing your opinion with us, it helps to improve our services. We have an improvement plan to better serve you, please accept our apologies.Thank you for your attention! Customer Relationship.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Relacionamento C
State of Sao Paulo4 helpful votes
Sim nossa piscina é coberta e climatizada. Atenciosamente Fabio Kazuo
IrmiG asked a question Aug 2022
6 contributions3 helpful votes
Do you have to bring your own empregada from home to get your room cleaned?
Answer from Relacionamento C
State of Sao Paulo4 helpful votes
We offer cleaning and tidying services for hotel apartments. However, there are companies that rent apartments to residents who, in this case, do not belong to the hotel. In these cases we are not responsible. My recommendation is to make a reservation directly at our reservation center +55 11 5091-2330, where we offer our best rates and payment methods. Best Regards Fabio Kazuo
Answer from Relacionamento C
State of Sao Paulo4 helpful votes
No ofrecemos ningún servicio de traslado o transporte al aeropuerto. Tampoco recomendamos empresas en este sentido, lamentablemente no podemos hacernos responsables de cualquier incidencia que pueda ocurrir por parte de una empresa recomendada por nosotros. Atenciosamente Fabio Kazuo
Answer from Relacionamento C
State of Sao Paulo4 helpful votes
We do not offer hotel transfer or shuttle services. In your specific case, I recommend that you make a reservation the day before your arrival with a no show guarantee. In this case, the apartment will be available when you arrive for your stay. Best Regards Fabio Kazuo
Answer from Relacionamento C
State of Sao Paulo4 helpful votes
Here in Brazil we are obliged to use the standardization requested by the government, which is the type N model. We recommend that if you come from outside our country, you purchase adapters for this type of socket, as you will have this difficulty not only in the hotel but in any other place where you use the socket system. Best Regards Fabio Kazuo
JCMONTECARLO wrote a tip Jun 3
Monte-Carlo, Monaco151 contributions84 helpful votes
1.0 of 5 bubbles
"Avoid this hotel. They ruin your stay. 100%!"
Read full review
Jataya T wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"If you need a little more space in the bathroom ask for a room with a double door. My room had plenty of space to move around in my chair. "
Read full review
AMANDA G wrote a tip Aug 2023
Cape Town, South Africa27 contributions1 helpful vote
5.0 of 5 bubbles
"Can’t think of any negatives."
Read full review
S G wrote a tip Jul 2023
Houston, Texas8 contributions
3.0 of 5 bubbles
"Noisy - bring earplugs. Bring your own tissues. Go to healthy grocery down the street and buy water and iced coffee if you desire."
Read full review
Arisbe S wrote a tip Mar 2023
1 contribution
3.0 of 5 bubbles
"Secure cleaness of room as they apply chemicals to sanitize but smell too bad"
Read full review
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PRICE RANGE
C$82 - C$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bourbon convention ibirapuera hotel sao paulo
FORMERLY KNOWN AS
Bourbon São Paulo Ibirapuera Convention Hotel
LOCATION
BrazilState of Sao PauloSao Paulo
NUMBER OF ROOMS
656
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Wyndham Sao Paulo Ibirapuera Convention Plaza - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Wyndham Sao Paulo Ibirapuera Convention Plaza
Which popular attractions are close to Wyndham Sao Paulo Ibirapuera Convention Plaza?
Nearby attractions include Escape 60 - Moema (0.2 km), Shopping Ibirapuera (0.2 km), and Neo Geo Family (0.2 km).
What are some of the property amenities at Wyndham Sao Paulo Ibirapuera Convention Plaza?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Wyndham Sao Paulo Ibirapuera Convention Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wyndham Sao Paulo Ibirapuera Convention Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Wyndham Sao Paulo Ibirapuera Convention Plaza?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Wyndham Sao Paulo Ibirapuera Convention Plaza?
Conveniently located restaurants include Baggio Pizzaria & Focacceria - Moema, Kome Moema, and Banqueta Bar.
Are there opportunities to exercise at Wyndham Sao Paulo Ibirapuera Convention Plaza?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Wyndham Sao Paulo Ibirapuera Convention Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Wyndham Sao Paulo Ibirapuera Convention Plaza?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Wyndham Sao Paulo Ibirapuera Convention Plaza?
Many travellers enjoy visiting Centro Cultural Banco do Brasil (7.5 km), Mosteiro De Sao Bento (7.9 km), and Igreja Chagas do Seráfico Pai Francisco (7.2 km).
Is Wyndham Sao Paulo Ibirapuera Convention Plaza accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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