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    Renaissance Sao Paulo Hotel

    Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
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    2017-11-26 2017-11-27
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    Traveller (649)
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    Overview
    • Excellent65%
    • Very good28%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “great hotel” (64 reviews)
    “club level” (23 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
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    Rooms
    Nov 26Nov 27
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,088)
    There are newer reviews for Renaissance Sao Paulo Hotel
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    11 - 15 of 767 reviews

    Reviewed 8 September 2017

    - good service - price: on the high side - good gym - room shows age, needs a facelift. - has good AC but room smells mold when it is off - cleaning was good - one morning the water came from the faucet had...More

    Thank Eddie O
    Response from RenaissanceSP, General Manager at Renaissance Sao Paulo HotelResponded 9 September 2017

    Dear guest, Thank you for sharing your feedback. I especially appreciate the opportunity you have afforded us to respond your concerns. It is frustrating to know we didn't achieve your expectations. Please be assured we are committed to providing the best experience possible for every...More

    Reviewed 27 August 2017

    I stayed there 5 nights on a business trip. Very nice location and convenient to shops and restaurants. The staff was friendly and engaged but my reservation was not correct and had me checking out a day earlier and it seemed to be a struggle...More

    1  Thank Ken A
    Response from RenaissanceSP, Director of Rooms at Renaissance Sao Paulo HotelResponded 29 August 2017

    Dear guest, Thank you for sharing your experience with us. I'm glad to see you enjoyed your stay and also that you had the best night of asleep. It is very important to us to know our guests are having a good time here! Also,...More

    Reviewed 24 August 2017

    This is a good hotel, mind you, but not worth US$300 per night. Rooms are small, the personnel bureaucratic and the hotel has petty charges for internet use, mineral water (US$5 per bottle), etc. Don't expect a view. Room had a faint smell of mildew....More

    Thank Cbertoni
    Response from RenaissanceSP, Gerente geral at Renaissance Sao Paulo HotelResponded 27 August 2017

    Dear guest, Thank you for taking your time to share your experience with us and our future guests on Trip Advisor. Your feedback is very important in our continuous search for service excellence. I appreciate your specific words about some points so me and my...More

    Reviewed 22 August 2017

    I travel quite a bit on business and usually stay at the various hotel chain properties. I was not expecting much different when staying at this hotel, part of the Marriott group, but I have to say I was pleasantly suprised. From the moment I...More

    Thank Chris M
    Response from RenaissanceSP, General Manager at Renaissance Sao Paulo HotelResponded 27 August 2017

    Dear guest, WOW! That's what I call a great review! Thank you very much for your time and for sharing your experience! I'm sure our ambassadors will be thrilled after reading your kind words! For your next visit, make sure to experience our dinner menu...More

    Reviewed 11 August 2017

    I was in town for a short stay because of a conference during August 2017. The hotel was clean, maintained okay (some things, like i.e. the elevators a bit old), the staff was very friendly and helpful. Rooms were well sized, clean, beds were comfortable....More

    Thank Lex_v_Akkooi
    Response from RenaissanceSP, Manager at Renaissance Sao Paulo HotelResponded 14 August 2017

    Dear guest, Thank you for taking some of your time to share your impressions with our future guests here on TripAdvisor. Your opinion is very important to us. I'm glad to see you enjoyed your time with us. Rest assured our ambassador were happy with...More

    Tivoli Mofarrej - Sao Paulo
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$140 - US$458 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Sao Paulo
    • #4 Business Hotel in Sao Paulo
    • #4 Romantic Hotel in Sao Paulo
    • #4 Green Hotel in Sao Paulo
    • #5 Spa Hotel in Sao Paulo
    • #7 Luxury Hotel in Sao Paulo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 444
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Travelocity, Expedia, Hotels.com, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Renaissance Sao Paulo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Brazil >
    • State of Sao Paulo >
    • Sao Paulo >
    • Jardins
    • Also Known As
    • Renaissance Sao Paulo Hotel Brazil ,
    • Sao Paulo Renaissance
    Add Photo Photos
    Traveller (649)
    Room & Suite (295)
    Dining (128)
    Pool & Beach (35)
    Hotel & Grounds (616)
    Bathroom (46)
    Business Centre & Event Rooms (8)
    Nearby
    Jardins
    Located just below important Paulista Avenue, Jardins
    is the junction of four smaller neighbourhoods: Jardim
    Paulista, Jardim América, Jardim Europa and Jardim
    Paulistano. It is an upper-class area, offering a
    variety of things to do, including shopping, museums
    and parks. The neighbourhood is well known for “Oscar
    Freire”– the most luxurious street in the city, packed
    with high-end boutiques. In Jardins you will also find
    ...More
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    Nearby Restaurants
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    Rubi Wine Bar
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    Nearby Attractions
    Conjunto Nacional
    296 reviews
    .15 km away
    Renaissance Theatre
    208 reviews
    .08 km away
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    Ask a question
    Questions & Answers
    catherine n
    9 September 2017|
    AnswerShow all 7 answers
    Response from RenaissanceSP | Property representative |
    Dear Catherine, thank you for your question. We have a company that works with us called Transportation Desk. The charge for the pick up service at the Guarulhos International Airport is R$280,00 and you can charge it to... More
    0
    Votes
    ehmf
    20 June 2017|
    AnswerShow all 8 answers
    Response from Emerson S | Reviewed this property |
    I have a 8 year old son which was just perfect! But I'll be honest! He made me sleep one night on the bed, and it was just Fine! 🤣🙏🏻! No problem at all! You put the bed where it suits you! 👊🏻
    1
    Vote
    NoneColumbus
    9 October 2016|
    AnswerShow all 4 answers
    Response from henshii | Reviewed this property |
    Wi-Fi is complimentary in the lobby (password is provided at the front desk or Lounge Bar). Wi-Fi in the room is charged (approximately US$ 8/day). I suggest you contact the hotel if you want them to provide airport pickup... More
    0
    Votes
    Room Tips
    "Pay for the upgrade to the better rooms and options."
    Read review
    "I was on the 9th floor but didn’t get a view. Not sure how high you’d need to go to get one."
    Read review
    "High up - good city views everywhere."
    Read review
    "Before your check in ask for any construction in the hotel or vicinities."
    Read review
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